3650--AUTOMATED PRESCRIPTION FULFILLMENT SYSTEM (APFS) SERVICE AND SUPPORT PLAN (SSP) & PREVENTATIVE MAINTENANCE (PM) SERVICES for Consolidated Mail Outpatient Pharmacy (CMOP) Charleston
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contracting Office (NCO) 15, has issued a Special Notice of Intent to Award a Sole Source Procurement to Innovation Associates, Inc (dba iA). This notice is for Automated Prescription Fulfillment System (APFS) Service and Support Plan (SSP) & Preventative Maintenance (PM) Services for the Consolidated Mail Outpatient Pharmacy (CMOP) in Charleston. The VA intends to award a Firm Fixed-Price (FFP) contract for one base year plus four option years.
Scope of Work
The required services include:
- APFS Service and Support Plan (SSP) and Preventative Maintenance (PM) Services.
- 24/7 Emergency Technical Support, Software Support, and Hardware Support.
- Spare Parts and Repair Material Authorization (RMA) Services for Equipment/Dispensers/Cannisters.
- On-site support provided by three (3) iA System Managers.
Contract & Timeline
- Type: Firm Fixed-Price (FFP)
- Duration: One (1) base year plus four (4) option years
- Set-Aside: None (Sole Source to a Large Business)
- Response Due: June 30, 2026 (for capability statements)
- Published: June 15, 2026
Evaluation
This is a sole source procurement. Innovation Associates, Inc (dba iA) is identified as the Original Equipment Manufacturer (OEM) and sole owner of the APFS's proprietary hardware, software, firmware, and diagnostic tools. The APFS is a highly specialized, custom-engineered system critical for fulfilling approximately 90% of prescriptions for Veteran patients at Charleston CMOP. Only the OEM possesses the necessary expertise, authorized parts, and proprietary software to maintain system integrity, accuracy, and compliance.
Additional Notes
This notice is not a request for competitive quotes. However, all responsible sources may submit a capability statement to wade.cunningham@va.gov to express their ability to provide these products for future needs. Failure to use the OEM risks system failure, extended operational downtime, warranty invalidation, and noncompliance with federal healthcare, safety, and information security requirements.