36C78626Q50152 Amendment 002 Grounds Maintenance Crown Hill National Cemetery -- S208

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for interment and grounds maintenance services at Crown Hill National Cemetery. The primary goal is to maintain the cemetery as a national shrine honoring Veterans, ensuring a dignified and respectful environment for interments, visitors, and the grounds themselves.

The contractor shall provide comprehensive management, labor, equipment, and supplies for:

• Interment of cremated remains into columbaria. -Grounds maintenance, including mowing, trimming, edging, fertilization, weed control, aeration, overseeding, and leaf removal. -Facility cleaning and maintenance, including pressure washing and snow/ice removal. -Headstone and monument cleaning and alignment. -Support for special events, including Memorial Day and Veterans Day ceremonies. -Irrigation system operation and maintenance. -Road and grounds cleaning, trash removal. -Pest and insect control. -Tree and shrub maintenance, including pruning and removal. -Sunken grave repair and turfgrass renovation.

Work must be performed with special care, reverence, dignity, and respect. Specific standards are detailed for each task, including mowing heights, fertilization rates, herbicide application, and cleaning methods. Adherence to NCA Operational Standards & Measures and the NCA Turf & Landscape Handbook is required. A Quality Control Plan (QCP) is mandatory.

Services will be performed at Crown Hill National Cemetery, located at 725 W 42nd Street and 700 W 38th Street, Indianapolis, IN. Work is generally performed Monday through Friday, 7:30 am - 4:00 pm local time, with potential for weekend/holiday work for interments or ceremonies as approved by the VA Contracting Officer’s Representative (COR).

• Contractor personnel must exhibit utmost care and respect for the cemetery environment and its interred Veterans.
• Work outside normal hours may be required for interments or ceremonies.
• A Certified Arborist must serve as the site manager for tree-related work.
• The contractor is responsible for all equipment, supplies, and off-site storage.
• Strict adherence to safety regulations (OSHA) and cemetery rules of conduct is mandatory.
• The contractor must report all on-the-job injuries within 24 hours.
• A Quality Control Plan (QCP) must be submitted and accepted prior to award.

Amendment / Modification

This amendment revises the Performance Work Statement (PWS) and adds a new CLIN (0039) for 'Frame Tent and Chairs' to be provided once a year for Memorial Day ceremonies.

• Performance Work Statement (PWS)
• CLIN List (Attachment A) - Addition of CLIN 0039

This amendment does not appear to change proposal submission deadlines or evaluation criteria. Offerors should ensure their proposals account for the added CLIN 0039 as detailed in the revised PWS and Attachment A.

Form / Attachment / Pricing Sheet

This document is a price schedule for services related to the maintenance and upkeep of Crown Hill National Cemetery. It outlines various line items (CLINs) for services required during the base year and option years.

• Base Year Services: Details specific tasks such as interment shelter cleaning, transport of urns and floral arrangements, niche cover installation, support for special events, turfgrass maintenance (mowing, trimming, edging, fertilization, aeration, overseeding), herbicide application, pest and insect control, irrigation system maintenance, road and trash removal, snow/ice removal, headstone cleaning, and tree maintenance (pruning, removal, stump removal).
• Option Years (OY1, OY2, OY3, OY4): These sections mirror the base year services, indicating the potential for continued services over multiple years. Some services are marked as optional.
• Quantities and Units: Estimated quantities and units of measure are provided for each service.

This pricing sheet is crucial for bidders to understand the scope of services required and to develop their cost proposals. It details the specific tasks, frequencies, and estimated quantities for grounds maintenance, facility upkeep, and other related services at the cemetery. Bidders must use this to accurately price their bids for the base year and potential option periods.

Form / Attachment / Pricing Sheet

This document is a revised price schedule for the Crown Hill National Cemetery opportunity. It details the services and estimated quantities required for the base year and four option years.

• Services: A comprehensive list of services required, including grounds maintenance (mowing, trimming, fertilization, pest control), headstone maintenance (cleaning, alignment), interment support, snow/ice removal, and trash removal.
• CLINs: Each service is assigned a Contract Line Item Number (CLIN).
• Estimated Quantities & Units: Quantities and units of measure (e.g., EA for Each, MO for Month, EV for Each Event, SF for Square Foot) are provided for each CLIN.
• Optional Services: Several services are marked as optional, including insect and pest control at the committal shelter and Admin Building, and various tree maintenance services (pruning, removal, stump removal).
• Pricing: Unit Price and Extended Price columns are present but appear to be blank in the provided data, indicating that bidders will need to fill these in.

This pricing sheet is critical for bidders to understand the scope of services required and to prepare their cost proposals. Bidders must carefully review each CLIN, estimate their unit prices, and calculate the extended prices for the base year and all option years. The inclusion of optional services means bidders should consider pricing these separately as instructed by the solicitation.

Form / Attachment / Pricing Sheet

This document outlines the Quality Assurance Surveillance Plan (QASP) for the opportunity. It details the performance standards, minimum acceptable levels (MAL), desired levels (DL), methods of assessment, and remedies/incentives/disincentives associated with contractor performance.

• Performance Standards: Defined for various aspects of work, referencing "SECTION a: Technical Specifications" for detailed descriptions (e.g., A1.1 through A1.35).
• Minimum Acceptable Level (MAL): Generally requires 100% completion as specified in the technical specifications.
• Desired Level (DL): Also requires 100% completion as detailed in the technical specifications.
• Method of Assessment: Primarily through periodic surveillance and verified customer complaints.
• Remedy: Re-performance within 1 workday of notification by the Contracting Officer's Representative (COR).
• Disincentive: Documented negative performance in CPARS.
• Incentive: Full payment of invoice and potential documentation of positive performance in CPARS.

This QASP is critical for bidders as it defines the measurable performance expectations and the consequences of failing to meet those expectations. Understanding these standards, assessment methods, and remedies will help bidders develop compliant proposals and manage performance effectively if awarded the contract. It highlights the importance of meeting the technical specifications precisely and the government's approach to quality control and contractor accountability.

Form / Attachment / Pricing Sheet

This document is a U.S. Department of Labor, Wage and Hour Division, Register of Wage Determinations under the Service Contract Act. It provides the minimum wage rates and fringe benefits required for various occupations in specific geographic areas. This specific determination applies to Indiana counties of Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan, and Shelby.

• Lists numerous occupational titles with corresponding minimum hourly wage rates.
• Includes footnotes for specific occupations that may have additional requirements or exclusions (e.g., Computer Employees, Air Traffic Controllers, Hazardous Pay).
• Details required fringe benefits, including Health & Welfare rates.
• Outlines provisions for paid sick leave (EO 13706) and minimum wage adjustments (EO 13658).
• Specifies vacation and holiday entitlements.
• Describes the conformance process for unlisted occupations.

This document is crucial for bidders to understand the minimum labor costs associated with performing services under a government contract in the specified Indiana counties. It dictates the baseline wages and benefits that must be paid to employees, directly impacting the cost proposal and overall bid competitiveness. Bidders must ensure their proposed wages and benefits meet or exceed these minimums.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire designed to collect information about a contractor's previous performance on federal, state, local government, or private contracts. It is intended to help evaluate the contractor's suitability for the current opportunity.

• Instructions: Contractors must list at least three comparable contracts completed or current within the last five years. National Cemetery Administration (NCA) contracts should be listed first, followed by non-NCA contracts.
• Contract Information Fields:
  • Contract Number
  • Contractor Name, Address, Zip Code
  • Telephone Number
  • Email Address
  • Type of Contract
  • Contract Dollar Value
  • Date of Award (or status if not completed)
  • Type/Extent of Subcontracting
  • Percentage of Work completed by the Contractor
  • Description of Supply/Services provided, location & relevancy of work
  • Address, Telephone Number & Email of the Contact Person and Position

Bidders must complete this questionnaire accurately and thoroughly for each relevant contract they wish to highlight. The information provided will be used by the government to assess past performance, which is often a significant factor in contract award decisions. The form may be duplicated if more than one contract reference is needed.

Form / Attachment / Pricing Sheet

This document is the Sub-Contractor Participation Document, which requires prime contractors to provide details about their proposed subcontractor participation. It is used to assess compliance with small business subcontracting goals and requirements.

• Prime Contractor Size: Section to indicate the prime contractor's size and socioeconomic categories (e.g., Small Business, SDB, WOSB, HUBZone, SDVOSB).
• Participation of Small Businesses: A table to detail the quantitative requirements and actual participation of various business categories (Total Contract Value, Total Small Business, Small Disadvantaged Business, Woman-Owned Small Business, HUBZone Small Business, Veteran-Owned Small Business, Service-Disabled Veteran-Owned Small Business) in terms of dollar value and percentage of total contract value.
• Sub-Contractor Participants: A detailed table to list each subcontractor, including their company name, address, employee name, contact information, business category, product/service provided, NAICS code, and the percentage of work to be performed.

Potential bidders, particularly prime contractors, must complete this form accurately to demonstrate their commitment to utilizing small businesses in subcontracting. It is crucial for proposal evaluation and compliance with subcontracting plan requirements. The information provided here will be assessed against the opportunity's specific subcontracting goals.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation (RFQ #36C78626Q50152) for grounds maintenance services at Crown Hill National Cemetery in Indianapolis, IN. The Department of Veterans Affairs, National Cemetery Administration, intends to award a single-award Indefinite Delivery, Indefinite Quantity (IDIQ) contract with a base period and four option years.

• Grounds maintenance services including turf and vegetation management, headstone/monument care, and land surveying support.

• Strict adherence to the "Dignity Clause" regarding respectful handling of cemetery grounds, headstones, and markers.

• Personnel must exercise special care and reverence due to the nature of the location.

• Contractor must possess a current State of Indiana commercial pesticide/herbicide application license.

• On-site supervisor must have a minimum of four years of grounds maintenance supervision experience with at least five personnel.

• Contract Type: Indefinite Delivery, Indefinite Quantity (IDIQ)

• Period of Performance: Base: July 1, 2026 - June 30, 2027; Options: Four additional one-year periods through June 30, 2031.

• Estimated Value: Guaranteed minimum of $5,000; Maximum aggregate value not to exceed $2,500,000.

• Quotes are due by April 30, 2026, 12:00 pm EST.

• Submission requires four separate documents: Administrative, Technical Proposal, Past Performance, and Pricing.

• Award will be made on a Lowest-Priced, Technically Acceptable (LPTA) basis.

• Technical acceptability will be evaluated based on pesticide license, grounds maintenance experience, Site Manager qualifications, and subcontractor list.

• Past performance will be evaluated based on relevance, quality, and recency of at least three references.

• Site Visit: April 23, 2026, 10:00 am EST.

• Questions due by April 24, 2026, 4:00 pm EST via email to olalekan.ismail@va.gov.

• This procurement is a 100% Small Business Set Aside.

• Offerors must be registered in SAM.gov and complete ORCA.

• Specific requirements for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) are detailed in VAAR 852.208-71 and VAAR 852.219-75.

• Attachments include Price Schedule, PWS, Subcontractor Participation Document, Past Performance Questionnaire, Wage Determination, and QASP.

• The government intends to make award without discussions.

Form / Attachment / Pricing Sheet

This document outlines the Quality Assurance Surveillance Plan (QASP) for the opportunity. It details the performance standards, minimum acceptable levels (MAL), desired levels (DL), methods of assessment, and remedies/incentives for various aspects of the contract, referencing specific technical specifications (SECTION a: Technical Specifications descriptions A1.1 through A1.35).

• Performance Standards: Defined for 35 distinct areas (A1.1 to A1.35), all requiring 100% completion as per technical specifications.
• Minimum Acceptable Level (MAL): 100% completion as detailed in the respective technical specification section.
• Desired Level (DL): 100% completion as detailed in the respective technical specification section.
• Method of Assessment: Periodic surveillance and verified customer complaints.
• Remedy: Re-performance within 1 workday of notification by the Contracting Officer's Representative (COR). Failure to meet MAL may result in rejection of the contractor's invoice for the associated CLIN and negative performance documentation in CPARS.
• Incentive: Full payment of invoice and documentation of positive performance in CPARS if applicable.

This QASP is critical for bidders to understand the government's expectations for quality and performance. It clearly defines how contract performance will be monitored, what constitutes acceptable versus desired performance, and the consequences of non-compliance (remedies, invoice rejection, CPARS reporting) as well as potential rewards for meeting or exceeding standards (full payment, positive CPARS reporting). Bidders should carefully review each performance standard and its associated MAL and DL to ensure their proposed approach can meet these requirements.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire designed to collect information about a contractor's previous performance on comparable federal, state, local government, or private contracts. It is intended to help evaluate the contractor's suitability for the current opportunity.

• Instructions: Contractors must list at least three (3) comparable contracts completed or current within the last five (5) years. National Cemetery Administration (NCA) contracts should be listed first, followed by non-NCA contracts.
• Contract Information: Fields include Contract Number, Contractor Name and Address, Telephone Number, Email Address, Type of Contract, Contract Dollar Value, Date of Award (or status if not completed), Type/Extent of Subcontracting, Percentage of Work completed by the Contractor, Description of Supply/Services provided (including location & relevancy), and Contact Person's details.

Bidders must complete this questionnaire accurately and thoroughly for at least three relevant past contracts. The information provided will be used by the government to assess the bidder's past performance, which is a critical factor in the evaluation of proposals for this opportunity.

Form / Attachment / Pricing Sheet

This document is the Sub-Contractor Participation Document, which requires prime contractors to provide details about their proposed subcontracting plan. It is used to outline how small businesses will participate in the contract.

• Prime Contractor Size: Requires indication of the prime contractor's size and socioeconomic categories (e.g., Small Business, WOSB, HUBZone, SDVOSB).
• Participation of Small Businesses: A table to detail the total contract value, the Minimum Quantitative Requirement (MQR), and the dollar value and percentage of the total contract value allocated to:
  • Total Small Business
  • Small Disadvantaged Business (SDB)
  • Woman-Owned Small Business (WOSB)
  • HUBZone Small Business
  • Veteran-Owned Small Business (VOSB)
  • Service-Disabled Veteran-Owned Small Business (SDVOSB)
• Sub-Contractor Participants: A detailed table to list each subcontractor, including their company name, address, employee name, contact information, business category(ies), product(s)/service(s) to be provided, NAICS Code, and the percentage of work to be performed based on the total contract value.

Potential prime contractors must complete this form to demonstrate their commitment to utilizing small businesses as subcontractors. It is crucial for outlining the subcontracting strategy and ensuring compliance with any small business participation goals set forth in the solicitation.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for interment and grounds maintenance services at Crown Hill National Cemetery. The primary goal is to maintain the cemetery as a national shrine honoring Veterans, ensuring a high standard of appearance, dignity, and respect.

The contractor will provide comprehensive services including:

• Interment of cremated remains into columbaria. -Grounds maintenance (mowing, trimming, edging, fertilization, weed and pest control, aeration, overseeding, leaf removal, planting bed and tree ring maintenance, shrub pruning, tree pruning/removal, stump grinding). -Facility cleaning and maintenance (committal shelter, columbaria, admin building). -Headstone and monument cleaning and alignment. -Irrigation system maintenance and operation. -Road cleaning and trash/debris removal. -Snow removal and ice melt applications. -Support for special events and ceremonies, including flag handling.

Work must be performed with special care, reverence, dignity, and respect. Specific standards are detailed for each task, including mowing heights, application rates for fertilizers and herbicides, and cleaning criteria for headstones. The contractor must adhere to cemetery hours (Monday-Friday, 7:30 am - 4:00 pm), with potential for work outside these hours for interments or ceremonies upon COR approval. A Quality Control Plan (QCP) is required, detailing inspection methods, frequencies, and corrective actions. The government will monitor performance via a Quality Assurance Surveillance Plan (QASP).

Services will be performed at Crown Hill National Cemetery, which includes three distinct parcels: the Annex (columbarium only), the Historic Cemetery, and the Confederate Plot. The contract period is not specified in this document.

• Contractor personnel must exhibit utmost care and respect for the cemetery environment and its interred veterans.
• A Certified Arborist must serve as the on-site manager for tree-related services.
• The contractor must provide an English-speaking On-Site Manager at all times during performance.
• All chemicals, pesticides, and herbicides must be handled and disposed of according to manufacturer recommendations, with Safety Data Sheets (SDS) required.
• Contractor employees must adhere to strict standards of dress and conduct.
• The contractor is responsible for all equipment, supplies, and off-site storage.
• Burial activities take precedence over contract work; work must cease within 1,000 feet of ongoing funeral services.

Form / Attachment / Pricing Sheet

This document is an Excel spreadsheet containing a price schedule for services related to the maintenance and upkeep of Crown Hill National Cemetery. It details the CLINs (Contract Line Item Numbers), descriptions of services, estimated quantities, units, and fields for unit price and extended price for the base year and four option years.

• Services: Covers a wide range of grounds maintenance, including interment shelter services, turfgrass management (mowing, trimming, aeration, renovation), pest and weed control, planting bed maintenance, tree services (pruning, removal), irrigation system maintenance, road and grounds cleaning, snow/ice removal, headstone cleaning, and specialized services like sunken grave repair.
• Quantities & Units: Provides estimated quantities and units of measure for each service.
• Pricing: Includes columns for Unit Price and Extended Price, intended to be filled in by bidders.
• Contract Periods: The schedule is broken down by Base Year and Option Years 1 through 4.
• Optional Services: Some services, such as insect and pest control at the committal shelter and admin building, and soil sampling/testing, are marked as optional.

This pricing schedule is critical for bidders to understand the scope of services required and to prepare their cost proposals. Bidders must fill in the unit prices for each CLIN, which will then determine the extended prices and the overall contract cost for each performance period. The inclusion of optional services also requires careful consideration in pricing strategies.

Form / Attachment / Pricing Sheet

This document is a U.S. Department of Labor Wage Determination (No. 2015-4787, Revision No. 31) outlining the minimum wage rates and fringe benefits required for various occupations under the Service Contract Act. It is applicable to contracts performed in Indiana, specifically in the counties of Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan, and Shelby.

• Lists numerous occupational codes and titles.
• Specifies the minimum hourly wage rate for each occupation.
• Indicates that fringe benefits are required and follow the occupational listing.
• Includes notes on Executive Orders related to paid sick leave and minimum wage.
• Details vacation and holiday pay provisions.

This document is crucial for bidders to understand the minimum labor costs associated with performing services under a government contract in the specified Indiana counties. It directly impacts the pricing of proposals by establishing mandatory wage and benefit rates for covered employees.