6030--Carto Service

Solicitation / Intent to Sole Source

This document is a notice of the Department of Veterans Affairs (VA), NCO 21's intent to award a sole source, firm-fixed-price contract to Johnson & Johnson MedTech for contract service of the Biosense Webster Carto 3 system. The service aims to ensure the equipment functions in conformance with NFPA-99, UL, VA, and CDRH standards for VA Hospitals in VISN 21.

• Provide contract service to ensure the Cardiology Carto device remains operable and available for use at least 94% of normal operating hours.

• Services must comply with the latest published editions of NFPA-99, UL, VA, and CDRH.

• A draft Performance Work Statement (PWS) is attached, detailing specific requirements.

• Contract Type: Firm Fixed Price

• Sole Source Justification: Based on 41 USC §3304(a)(1) as implemented by FAR 6.302-1, citing that only Johnson & Johnson MedTech can satisfy agency requirements.

• This is not a request for competitive quotes.

• Interested companies believing they can provide the full service are invited to submit capability information.

• Response Deadline: February 25, 2026, 12:00 p.m. PST.

• Response Submission: Email to parmpreet.pannu@va.gov, referencing Solicitation Number 36C26126Q0422 in the subject line.

• Responses will be evaluated, but the government reserves the discretion not to compete.

• Applicable NAICS Code: 811210

• Size Standard: $47 Million

• Contractors must be registered in SAM.gov.

• VOSB or SDVOSB firms must be VetCert certified by the SBA.

Respondents must provide:

• Company's Socioeconomic Status.

• DUNS and/or CAGE Code.

• Demonstrated ability and experience managing similar requirements.

• List of similar projects (Government and Commercial).

• Anticipated Teaming Arrangements (including subcontracting limitations if applicable).

• GSA Contract Number (if applicable).

• Letter from Johnson & Johnson MedTech authorizing the company to perform these services.

• Pricing per the Performance Work Statement.

• See attached document: Sample SOW.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) outlines the requirements for providing service and maintenance for a Biosense Webster Carto 3 system (Serial Number: 13201, EE Number: 306312) located at the SFVA Building 203, Cardiology department.

The contract will cover:

• New Equipment or Software Upgrades.

• CARTO® 3 System Premium Service for the existing system.

• Service features include parts, labor, and travel for service by a local Field Service Engineer (FSE). Emergency support may be provided by a non-local FSE.

• Call Center Telephone Support.

• Priority Response Time and On-Site Support for system failures not resolvable by phone.

• Annual Preventative Maintenance (PM).

• Unlimited relocations per Agreement Term (subject to Company approval).

• Standard Wear and Tear coverage.

• Loaner Generators, Irrigation Pumps, and Remote Controls (based on availability).

• Operational Uptime: The Carto device must be operable and available 94% of normal operating hours. Downtime is computed from notification of a problem during normal work hours. Scheduled maintenance is excluded. Repeated failure to meet this requirement may lead to default action.

• Response Time (Unscheduled Maintenance): FSE must respond by phone within 4 hours of notification during normal hours. On-site work must commence within 2 business days (or as agreed) after the phone notification, if the problem cannot be resolved remotely.

• Hours of Coverage: Monday through Friday, 8:00 AM to 5:00 PM, excluding federal holidays. 24-hour expert phone support is included.

• Service Location: SFVA Building 203, Cardiology.

• Preventive Maintenance: Performed in accordance with manufacturer's recommendations, typically during normal hours. Loaner equipment will be provided prior to service.

• Hardware/Software Updates: Scheduled and performed outside normal hours at no additional charge, unless detrimental to equipment up-time.

• Conformance Standards: Service must comply with the latest published editions of NFPA-99, UL, VA, and CDRH.

• Parts: Contractor must furnish and replace parts using Original Equipment Manufacturer (OEM) parts. One free rental (up to 5 days per contract year per device) is allowed.

• Documentation: Detailed Service Reports (ESR) are required for each service incidence, including parts, labor, and problem description. ESRs must be signed by the FSE and an authorized VA employee.

• Personnel: FSEs must be "fully qualified" with a minimum of two years of experience and completed formalized training for the specific equipment. Contractor must provide written assurance of competency and credentials. Subcontractors require CO approval.

• Test Equipment: Contractor must provide current calibration certification for all test equipment used, traceable to a national standard.

• Insurance: Requires Worker Compensation, Employer's Liability, General Liability ($500,000 per occurrence), and Property Damage Liability ($500,000) insurance.

• VA Regulations: Contractors must adhere to VA regulations regarding identification, parking, smoking, and weapons. Searches of enclosed containers are permitted.

• Network/Data: Contractor will not touch the VA network, and no VA sensitive information or PHI/PII is involved.