6HQOIG-25-A-0009 - United States Postal Service Office of Inspector General's IT Managed Service Desk Solution Requirement
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
The United States Postal Service (USPS) Office of Inspector General (OIG) intends to award a contract to a Supplier who will provide a managed Information Technology (IT) Service Desk solution. The IT Service Desk must serve as the Single Point of Contact (SPOC) for all customer IT-related incidents and services requests. Please see solicitation for additional details for this Full and Open Competition.
6/5/2025 - Update - This update/amendment incorporates the Q&As received along with an updated solicitation and raw data. Please closely review. We are also updating the NAICS for this effort but it will remain a full and open competition. Any questions recieved after the Q&A due date on the solicitation are at the OIG's descretion to be answered. Please understand, we will not be taking any calls on this effort to ensure we are providing a fair competition. All information must be provided to all participants equally. Thank you in advance for your interest, participation and understanding.
6/12/2025 - Update - This update/amendment incorporates additional Q&As received along with an updated solicitation. Any questions recieved after the Q&A due date on the solicitation are at the OIG's descretion to be answered. Please understand, we will not be taking any calls on this effort to ensure we are providing a fair competition. All information must be provided to all participants equally. Thank you in advance for your interest, participation and understanding.