7 Separate Sites Phone Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Naval Supply Systems Command (NAVSUP) Fleet Logistics Center (FLC) Norfolk intends to award up to seven Firm Fixed-Price Indefinite-Delivery, Indefinite-Quantity (IDIQ) contracts for integrated voice services at seven separate defense activities within the NCTAMS LANT Area of Operations. This opportunity, under NAICS 517111 (Wired Telecommunication Carriers), is solicited as full and open competition. Proposals are due June 8, 2026, at 14:00 EST.
Scope of Work
This requirement involves the complete replacement of existing Time-Division Multiplexing (TDM) commercial telephony services with an Internet Protocol (IP) based solution, preferably Voice over IP (VoIP). The solution must support approximately 19,773 endpoints across seven key locations: NAS Key West, NAVSTA Great Lakes, NAVSTA Norfolk, JEB Little Creek, NSA Mechanicsburg, NSA Philadelphia, and PNYA Philadelphia.
Required features include Local and Long-Distance Dialing, Voicemail, Caller ID, E911, Call Waiting, Call Hold, various Call Forwarding options, Call Transfer, Three-Way Calling, and Direct Inward/Outward Dialing. The system must be compatible with current Information Systems Platform (ISP) infrastructure and end-user instruments (digital/IP phones, VTC, STE, VoSIP, TSG-6). It must also interoperate with auxiliary systems like Enhanced 911 (E-911), Primary Crash Net (PCN), Secondary Crash Net (SCN), and integrate with Next Generation 911 (NG911) for advanced emergency communications. A minimum service availability of 99.9% per calendar month is required.
Contract Details
- Contract Type: Firm Fixed-Price IDIQ (up to seven awards)
- Set-Aside: Unrestricted (Full and Open Competition)
- NAICS Code: 517111, Wired Telecommunication Carriers (Size Standard: 1,500 employees)
- Period of Performance: Five ordering periods from February 1, 2027, through January 31, 2032, with an additional FAR clause option through July 31, 2032.
- Maximum Ceiling: The overall contract maximum is $43,050,000.
Evaluation & Submission
Award will be made to the responsible offeror whose proposal represents the best value, considering Technical Approach, Past Performance, Small Business Participation Plan, and Price. Technical and Past Performance are significantly more important than Price. Proposals must be submitted in five volumes, with the Technical Approach limited to 20 pages. Offerors must complete and submit a Past Performance Information Form and a Past Performance Report Form.
Proposals and questions must be submitted via email to james.p.keegan7.civ@us.navy.mil and samantha.a.ballance.civ@us.navy.mil. Do not use the SAM.gov "submit bid" button. Registration in the System for Award Management (SAM) database is required prior to award.
Key Dates
- Questions Due: May 5, 2026, 1000 EST
- Proposals Due: June 8, 2026, 14:00 EST
- Solicitation Published: May 14, 2026 (latest amendment)
Special Requirements
Cloud-based solutions require a DoW Moderate Impact FedRAMP Authorization To Operate (ATO). Contractor employees require background investigations and DBIDs for physical and IT system access. The solution must operate on an independent, vendor-owned and maintained distribution network, as the government will not provide commercial internet or NIPRNET access. Incumbent contractors are Verizon (Norfolk, Little Creek, Mechanicsburg, Philadelphia) and AT&T (Key West, Great Lakes).