7A20--New Award--InvisALERT Solutions ObservSMART (VA-26-00009656)

Product Description (PD)

This Product Description (PD) outlines the Department of Veterans Affairs' (VA) requirement for the "InvisAlert" brand name software solution. The system is intended for patient monitoring and care management within high-risk patient populations, specifically for use in the VA Enterprise Cloud (VAEC). Its primary function is to streamline patient monitoring by capturing and maintaining critical patient information during provider rounds, ensuring real-time data for improved care quality.

• System Functionality: A programmable, proximity-based rounding system using Bluetooth-enabled devices (e.g., iPads with wristbands) to ensure staff are within 3 feet of the patient for documentation. It includes features for patient location monitoring, behavior observation, customizable risk flags, prioritized checks, and alerts for missed or overdue checks.

• Integration: The system must be capable of integrating with Electronic Health Record (EHR) systems, potentially using a COLD feed for HL7 messages or monitoring file systems for PDF reports. It should use a unique patient identifier and eliminate manual report filing.

• Deployment: Implementation and hosting within the VAEC, adhering to VA Cloud First Policy and security requirements (HIPAA compliant).

• Hardware/Software: Includes InvisAlert software licenses, Environmental of Care modules, Mini iPads, protective cases, reusable beacons, wristbands, charging stations, and text alert services.

• Support: 24/7 x 365-day Tier 2 & 3 support, maintenance, upgrades, and cloud hosting.

• Compliance: Must comply with Section 508 accessibility standards for Information and Communication Technology (ICT) and utilize sustainable products and services.

• Period of Performance: One 12-month base year with four (4) additional 12-month option years.

• Phases: Includes Prior Go-Live, Integration, Go-Live, Post Go-Live, and Post-Implementation phases.

• Training: On-site implementation and training, with subsequent training sessions provided twice annually. Includes training program design, materials, and assessments.

• Project Management: Requires a Contractor Project Management Plan (CPMP) and regular status reporting.

• Adherence to VA Technical Reference Model (TRM), Zero Trust security controls, SSN reduction policies, IPv6 support, and Trusted Internet Connection (TIC) requirements.

• Strict adherence to VA Information and Information System Security/Privacy Language, including data protection, encryption, and incident reporting.

• VA Program Manager, Contracting Officer’s Representative (COR), Contracting Officer, and Contract Specialist are listed.

Request for Information (RFI)

This RFI is for planning purposes to identify qualified vendors capable of providing the brand name ObservSmart/Invisalert Solutions. The system is intended for implementation and hosting within the VA Enterprise Cloud (VAEC) to streamline patient monitoring and care management for high-risk patient populations. It captures critical patient information during provider rounds for real-time data.

• Vendors must be able to implement and host the ObservSmart/Invisalert Solutions in the VAEC.

• The system should capture and maintain critical patient information during provider rounds.

• A draft Product Description (PD) is provided for review.

• Responses are due by March 3rd, 2026, at 11:00 AM EST.

• Submit responses directly to Ana Subashi at ana.subashi@va.gov.

• Responses should be clear, concise, and complete, not exceeding 6 pages.

• The VA is not obligated to provide feedback or contact companies for clarification.

• Small businesses must indicate if at least 50% of the total payment will go to similarly situated firms.

• Small businesses must include intent and ability to meet set-aside requirements and proposed team members with subcontracting percentages.

• Service-Disabled Veteran Owned Small Businesses (SDVOSB) and Veteran Owned Small Businesses (VOSB) must indicate if at least 50% of costs will be expended for prime employees or employees of other eligible SDVOSB/VOSB firms, including planned percentages and potential team members if under 50%.

• This RFI does not constitute a solicitation and cannot be accepted to form a binding contract.

• Costs incurred in responding are the sole responsibility of the vendor.

• Not responding does not preclude participation in future RFPs.

• All submissions become government property and will not be returned.

• Proprietary information must be clearly marked on every page.

• A draft Product Description (PD) is attached.