7A21--Avicenna MedRec Software Brand Name Only
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Pittsburgh VA Healthcare System, is seeking a contractor to provide enhanced software maintenance and support for the Avicenna MedRec Software. This is a Brand Name Only requirement for the Medication Reconciliation Tool (MedRec Tool). The contract will cover a base year with four (4) option years. Responses are due March 6, 2026, at 10:00 AM Eastern Time.
Scope of Work
The contractor shall provide comprehensive software maintenance and support for the Avicenna MedRec Tool. Key services include:
- 24/7 help desk support via phone and email.
- Remote and on-site software fixes for detected issues.
- Quarterly version releases, patches, and updates.
- Enhanced support plan coverage, including 24/7 access to IT product specialists, remote diagnostics, safety updates, and annual performance-enhancing updates.
The MedRec Tool is critical for collating and trending medication data from multiple sources, integrating fully with VistA/Computerized Patient Record System (CPRS), and supporting VA-specific workflows to enhance patient safety and informed decision-making.
Contract & Timeline
- Contract Type: Solicitation (Brand Name Only)
- Duration: One base year with four (4) option years.
- Place of Performance: Pittsburgh VAMC - University Drive, Pittsburgh, PA 15240.
- Set-Aside: None specified.
- Response Due: March 6, 2026, 10:00 AM ET.
- Published Date: February 24, 2026.
Reporting & Performance
- Reporting: Monthly progress reports are required by the 5th day of each month.
- Performance Monitoring: Includes progress reports, timely invoices, and maintaining a 96% system operational uptime.
Security and Compliance
This opportunity includes extensive security, privacy, and data handling requirements. Contractors must comply with numerous federal laws, VA directives (e.g., VA Directive 6500, 0710, 6300, 6517, 6550), FAR clauses (e.g., 52.227-14, 52.227-19, 52.224-2), NIST standards (e.g., FIPS 140-2, 800-52, 800-88), OMB mandates, and Executive Orders. Key areas include data encryption, incident reporting, personnel security, secure software development (SBOM), supply chain integrity, and regular security assessments. Access to patient information necessitates strict adherence to these regulations.