7A21--Vocera Software & Service coverage (VA-26-00047269)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA) is conducting a Request for Information (RFI) to gather market data for Vocera Software & Service coverage (VA-26-00047269). This RFI is for planning purposes only and is not a solicitation. The VA seeks to ensure continuous reliability of critical Vocera badge systems at its John Cochran and Jefferson Barracks facilities in St. Louis, MO. Responses are due by April 15, 2026, at 10:00 AM Eastern Time.
Purpose & Overview
This RFI aims to inform the VA's acquisition strategy for maintaining its Vocera communication systems, which are vital for healthcare provider communication. Vendors should not submit proposals or quotations. The VA is interested in understanding industry capabilities to provide full-service preventative and corrective maintenance for these systems.
Key Information for Interested Parties
- Response Due: April 15, 2026, 10:00 AM Eastern Time
- Submission Method: Email responses to Ivan Varela at Ivan.Varela@va.gov
- Cost: All costs incurred by vendors in responding are at their own expense.
- Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
Capabilities Statement Requirements
Interested vendors must submit a Capabilities Statement (maximum 5 pages) addressing:
- Point of Contact information.
- Company size status (NAICS code 541519).
- Proposed joint ventures, teaming arrangements, or strategic alliances.
- Vocera software/hardware capabilities and deployment experience.
- Technical approach to meet requirements in the attached Draft Performance Work Statement (PWS).
- Confirmation of proposed solution being commercial-off-the-shelf Vocera Software and authorized reseller status.
- Proposed staffing plan.
- Ability to meet PWS timelines.
- Information on availability of services/products under Federal Contract Vehicles.
Draft Performance Work Statement (PWS) Highlights
The draft PWS outlines requirements for full-service preventative and corrective maintenance of the Vocera badge communication system, including:
- Scope: Maintenance and repair of Vocera badge systems.
- Performance Period: 1-year base period (Sept 30, 2026 - Sept 29, 2027) with four option periods.
- Place of Performance: VA facilities at John Cochran Division and Jefferson Barracks Division, St. Louis, MO.
- Specific Tasks: Vocera Data, Device, Software, Service, Deployment, Training, Issue Escalation, and Report Management, including provision of a dedicated Vocera Administrator.
- Technical Requirements: Compliance with VA IT framework, security controls, PIV card enablement, IPv6 support, TIC requirements, standard computer configurations, VIP and PLM processes, and authoritative data sources.
- Security: Adherence to VA cybersecurity directives, PII/PHI protection, and personnel vetting requirements.
Additional Notes
This RFI is solely for information and planning. Responses will be treated as information only and do not constitute offers. The VA does not intend to pay for submitted information and reserves the right not to reply to materials.