7E--Purchase Zetron ACOM Connected Care, Yosemite National Park
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The National Park Service (NPS), under the Department of the Interior, has issued a Special Notice announcing its intent to award a sole source contract to Zetron Inc. for Zetron ACOM Connected Care and Technical Support at Yosemite National Park. This five-year agreement, valued at an anticipated $135,662.80, is justified due to Zetron being the Original Equipment Manufacturer (OEM) and the sole provider of proprietary support for the ACOM console system. This notice is for public posting requirements and is not a request for competitive quotes.
Scope of Work
The requirement is for a five-year Connected Care and Technical Support agreement for Zetron ACOM consoles used in Yosemite National Park's Emergency Dispatch Center. This service ensures 24/7 specialized telecommunications support for troubleshooting and resolving issues with the dispatch center consoles. It includes manufacturer-certified updates, patches, and advanced troubleshooting, which are proprietary to Zetron.
Contract & Timeline
- Type: Special Notice (Intent to Sole Source)
- Procurement Type: Sole Source
- Intended Awardee: Zetron Inc.
- Duration: Five-year agreement
- Anticipated Cost: $135,662.80
- Response Date (for notice): May 5, 2026
- Published: April 28, 2026
Justification for Sole Source
The Justification and Approval (J&A) document outlines that Zetron is the OEM and the sole provider of proprietary support for the ACOM console system. The system's software, firmware, and configuration tools are proprietary, meaning only Zetron possesses the necessary technical expertise, authorized access, and ability to provide manufacturer-certified updates, patches, and advanced troubleshooting. Market research confirmed no other entity is known to provide these services, and there are no authorized third-party service providers.
Additional Notes
This notice fulfills public posting requirements under FAR 5.101(a)(1) and utilizes the authority of FAR 13.106-1(b) for sole source procurement. It is explicitly stated that this is not a request for competitive quotes. Vendors other than Zetron are unlikely to be able to compete for this specific requirement due to the proprietary nature of the equipment and support. Interested parties may submit a statement of capability to Jara Woodard by the response date if they believe they can meet the requirement.