Al Deid - Refrigeration and Ice Machine Maintenance

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide comprehensive management, maintenance, and repair services for refrigerated units and ice machines owned by the U.S. Air Force at Al Udied Air Base, Qatar, ensuring they remain in proper and full operating condition.

• Provide all necessary management, tools, supplies, parts, equipment, transportation, and labor for maintenance and repair.

• Perform preventive, remedial, and corrective maintenance on specified refrigerated units (detailed in Appendix A).

• Supply a monthly schedule of visits for assigned equipment for review and approval, conducted during normal business hours (Saturday-Thursday, 0700-1800).

• Routine visits include manufacturer-specified preventative maintenance and cleaning. Out-of-cycle cleaning or maintenance may be requested.

• Maintain a stock of routine parts for minor repairs.

• Observe all Qatari, environmental, and safety laws.

• Perform on-site diagnosis and necessary maintenance/upkeep.

• Service includes cleaning motors, compressors, condensers, defrosting, fans, vents, coils, wiring, cables, and drains. Flushing refrigerant lines and adding coolant as needed.

• Do not use solvents when servicing connex refrigeration units or ice machines.

• Use manufacturer parts for all repairs and include any necessary mechanical, electrical, or refrigeration components, programming, rewiring, or fuse replacement.

• Remove all debris after services or repairs.

• Repair or replace any unit damaged during service to a safe and serviceable state, ensuring no leaks or cracks.

• Provide a warranty against defects or workmanship for at least one year from the date of repair.

• If equipment is unserviceable, provide a quote for repair or replacement.

• Quotes will include 2-3 price options with delivery times, allowing for government purchase card payment.

• Repairs or replacements require written consent from the Contracting Officer.

• Respond to emergency repair requests within 24 hours during regular duty hours.

• Provide a quote for repair costs and estimated man-hours within 6 hours of initial site inspection.

• Repair estimates must include itemized parts, descriptions, part numbers, estimated installation time, and total costs.

• No repair will be made without CO or COR approval.

• Maintain 100% operational availability of core services, 24 hours per day, 7 days per week, 365 days per year.

• For outages, provide 6 hours of notification for singular locations and 1 hour for mass outages.

• Location: Al Udied Air Base, Qatar.

• Period of Performance: Not explicitly stated in this document, but implied to be ongoing.

• Contractor-Furnished Equipment and Material: Provide all required equipment and material.

• Security: Contractor personnel must meet base access requirements, wear identification badges, and comply with all vehicle regulations. Personnel lists with security clearance information must be provided.

• Escorts: Contractors will be escorted and subject to background investigation and search.

• Key Personnel: Identify key management and technical personnel and provide advance notification of any substitutions.

• Mission Essential Services: Develop a contingency plan to ensure service continuation during declared contingencies or emergencies.

• Government-Furnished Material: The Government will provide no material.

Sources Sought / Market Research

This announcement is for market research purposes only to determine industry interest and capability for Refrigeration and Ice Machine Maintenance services at Al Deid Air Base, Qatar. It is not a solicitation or Request for Quote.

• The government is seeking potential sources for services described in a draft Performance Work Statement (Attachment 1).

• Respondents are asked to provide a capability statement and answer specific questions regarding their interest, experience, and potential to quote.

• Questions include:

  • Business interest and experience in this requirement.
  • Need for further specifics after reviewing the PWS.
  • Intention to quote and estimated time to draft a quote.

• Any additional questions or comments are welcome.

• Responses should be sent to SSgt Brandon Biggerstaff at brandon.biggerstaff@us.af.mil.

• The deadline for responses is 1400 local on 16 May 2026.

• This notice does not constitute a commitment by the Government.

• The Government will not pay for any information submitted or costs incurred in developing it.

• All responses will be posted.