AN11--Survey Services for EVOLVE for Women's Healthcare
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA) Regional Procurement Office (RPO) - East is seeking Survey Services for the EVOLVE (Evaluating Veterans’ Reproductive Healthcare Access, Quality and Outcomes) research project, led by the VA Puget Sound Healthcare System. This is a Request for Quote (RFQ) for a firm-fixed price contract to conduct a multimodal survey of approximately 3,600 reproductive-age women Veterans. Quotes are due May 29, 2026.
Scope of Work
The contractor will conduct a one-time, nationally representative multimodal survey (email, text, phone) to evaluate Veterans' reproductive healthcare access, quality, and outcomes. This involves obtaining IRB approval, programming a 140-170 question survey (web and telephone, mobile-friendly, 508 compliant), developing recruitment materials, training staff, and executing recruitment and data collection efforts from a provided list of 9,000 Veterans. The goal is to secure at least 3,600 responses, with specific targets for two strata.
Key Requirements
Vendors must demonstrate a minimum of 3 years of experience in conducting multimodal surveys for VA research projects with Veterans, including secure texting and staff training. The vendor must have staff trained on the Veterans Crisis Line protocol, operate a U.S.-based call center available evenings and weekends, and host web surveys via a VA domain that is mobile-friendly and 508 compliant. All Veteran data must be hosted on a secure, FIPS 140-2 compliant server, and data transfer must occur via VA Box.com. Compliance with VA security controls and the ability to execute a Data Use Agreement (DUA) upon award are mandatory.
Contract & Timeline
- Contract Type: Firm-Fixed Price
- Period of Performance: 12 months from contract award
- Set-Aside: 100% Total Small Business Set-Aside
- NAICS Code: 541990 (All Other Professional, Scientific, and Technical Services) with a $19.5 million size standard
- Questions Due: May 27, 2026, 11:59 AM ET
- Quotes Due: May 29, 2026, 11:59 AM ET
- Submission: Email to shannon.hukriede@va.gov, referencing Solicitation 36C24E26Q0043.
Evaluation
Award will be based on a comparative evaluation considering Technical Capabilities, Past Performance (CPARS reports, neutral for no government history), and Price. The government reserves the right to award to other than the lowest price if it provides additional benefit. Offerors must meet all salient characteristics and requirements.
Security & Compliance
The vendor must comply with extensive VA privacy and information security requirements, including FIPS 140-2 validated encryption for sensitive information, VA-approved encryption tools, and adherence to VA directives for data handling, storage, and disposal. Contractor staff with access to Individually Identifiable Health Information (IIHI) or Protected Health Information (PHI) must complete VA Privacy and Information Security Awareness training, HIPAA training, and sign VA Form 10-0593 and Contractor Rules of Behavior. The vendor's place of business will be the place of performance.