Appeals Centralized Database System (ACDS)

Form / Attachment / Pricing Sheet

This document is a response template for a Sources Sought Notice (SSN) related to the Appeals Centralized Database System (ACDS). It is designed to collect information from potential vendors regarding their company's profile and capabilities relevant to the ACDS.

Part I: Company Profile

• Company Name and Address
• Technical Point of Contact (POC) and Contract Lead POC information (name, title, phone, email)
• System for Award Management (SAM) Unique Entity ID (UEI)
• Applicable NAICS Codes
• Business Classification / Socio-Economic Status (e.g., small, 8(a), women-owned)
• List of active governmentwide contracts (GWACs, IDIQs, BPAs) and applicable SINs for GSA vehicles
• Description of anticipated teaming or subcontracting arrangements

Part II: Capability

• Questions assessing proficiency in ColdFusion 2023 programming and development.
• Experience with MS SQL Server databases and Windows Server environments (e.g., Windows Server 2022).
• Experience with ColdFusion version migrations (e.g., 2016 to 2023).
• Ability to troubleshoot and resolve application/system issues during upgrades or migrations.
• Experience with system and database administration in addition to development.
• Familiarity with Agile methodologies and tools (e.g., JIRA, RTC, DOORS, RQM, Eclipse).
• Ability to develop, test, and deploy ColdFusion applications following security and performance best practices.
• Experience working with government systems and handling sensitive data securely (including compliance with standards like IRM 2.5).

This template guides potential bidders on the specific information required to respond to the Sources Sought Notice. It helps vendors assess their qualifications and prepare a comprehensive response detailing their technical expertise, contract vehicles, and experience relevant to the ACDS. The RFI Response Due Dates are May 8, 2026, and May 26, 2026, at 3:00 PM (ET).

Sources Sought Notice (SSN)

This Sources Sought Notice (SSN) is issued by the Internal Revenue Service (IRS) for market research purposes to identify potential 8(a) small businesses capable of providing comprehensive ColdFusion support and implementation services for the Appeals Centralized Database System (ACDS). This notice is not a solicitation and does not obligate the government to award a contract.

• ColdFusion Development: Modernize, optimize, test, and maintain the ACDS application for compatibility with ColdFusion 2023, improve maintainability, and ensure secure operational performance.

• IRA Individual Online Account (IOLA) – Offer in Compromise (OIC) Submission Tool: Support development, integration, enhancement, testing, deployment, and maintenance of functionality enabling taxpayers to submit Offers in Compromise electronically, including uploading documentation and making payments.

• System and Database Administration: Provide support for migrating the ACDS environment to Microsoft Windows Server 2022 and SQL Server platforms, ensuring data integrity, system reliability, security compliance, and optimal performance.

• Technical Support and Troubleshooting: Provide continuous support for migration and transition activities, resolving system, application, and infrastructure issues.

• Server Upgrade: Upgrade and transition the existing server infrastructure from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2022.

• System Integrity and Security: Identify, remediate, and mitigate system vulnerabilities and security deficiencies.

• Operational Efficiency and Cost Reduction: Implement solutions to improve efficiency and reduce Operations and Maintenance (O&M) costs.

• Framework Standardization and Modernization: Support IRS modernization strategy using standardized frameworks and agile development practices.

• Streamlining O&M: Implement automation and system integration to improve reliability and operational efficiency.

• Period of Performance: Anticipated to consist of one 12-month base period and one 3-month option period.

• NAICS Code: 541519 – Other Computer Related Services

• PSC Code: DA01 – IT and Telecom Business Application/Application Development Support Services (Labor)

• Response Deadline: May 26, 2026

• Submission Method: Email submission of one complete RFI package using the provided SSN Response Template (Attachment 2).

• Response Content: Must include Company Profile (company details, POCs, business classification, government contracts) and Capability information addressing specific technical proficiencies (ColdFusion, SQL Server, Windows Server, migration experience, system administration, Agile methodologies, specific tools, security compliance).

• Supporting Documentation: Shall not exceed 5 pages.

• The government seeks to identify 8(a) small businesses.

• This is for market research only and not a solicitation.

• No reimbursement for costs associated with responding.

• Respondents will not be notified of analysis results.

• Proprietary information must be clearly identified.

• All documentation becomes government property.

• Do not submit proposals or offers.

• The government will not respond to phone calls.

Statement of Work (SOW) / Performance Work Statement (PWS)

The primary objective is to modernize and migrate the Appeals Centralized Database System (ACDS) from its current technologically obsolete ColdFusion 2016 and Windows Server 2012 R2 environment to Adobe ColdFusion 2023 and Microsoft Windows Server 2022. This modernization aims to ensure system security, efficiency, scalability, and compatibility with current enterprise server technologies and IRS technical standards.

• ColdFusion Application Modernization: Update and migrate the ACDS application from ColdFusion 2016 to ColdFusion 2023.
• Server Upgrade: Transition the server infrastructure from Windows Server 2012 R2 to Windows Server 2022.
• System Integrity and Security: Identify, remediate, and mitigate system vulnerabilities to comply with cybersecurity requirements.
• Troubleshooting and Issue Resolution: Resolve operational incidents, defects, and migration-related issues within service level timelines.
• Operational Efficiency and Cost Reduction: Implement solutions to improve efficiency and reduce Operations and Maintenance (O&M) costs.
• Framework Standardization and Modernization: Support IRS modernization strategy by implementing standardized frameworks and agile development practices.
• Streamlining O&M: Automate O&M activities and enhance case management capabilities.
• IOLA OIC Support: Develop and maintain the IRA Individual Online Account – Offer in Compromise (OIC) Submission Tool.
• System and Database Administration: Provide support for the migration to Windows Server 2022 and SQL Server platforms.
• Technical Support: Offer continuous technical support throughout migration and transition activities.

Performance will be assessed based on achieving defined operational outcomes, service level requirements, deliverable quality standards, modernization milestones, and system performance objectives as detailed in Attachment 1.

• Period of Performance: 1-year base period (January 15, 2027 - January 14, 2028) with one 3-month option period (January 15, 2028 - April 14, 2028).

• Place of Performance: Primarily remote access, with limited access to the Government facility in New Carrollton, MD.

• Key Personnel: Requires Subject Matter Experts (SMEs) and Senior IT Specialists with expertise in ColdFusion, MS SQL Server, and Windows OS.

• Technical Skills: Proficiency in ColdFusion, XML, HTML, Java, JavaScript, SQL, Transact-SQL, Windows, Linux, CI/CD, Oracle, Shell Script, Selenium, ELM.

• Compliance: Adherence to IRS Enterprise Standards, Enterprise Architecture, Cyber Security, IRM (including IRM 2.5.3, 2.12, 2.15, 2.16, 10.8), Section 508 of the Rehabilitation Act, and other IRS governance standards.

• Security: Compliance with IRS HSPD-12 PIV Procedures Manual and other security protocols.

• Documentation: Development of ELC technical documentation, ColdFusion Operator Handbooks, and System Manuals.

• Agile Methodologies: Experience with Agile project management and tools like JIRA, RTC, DNG, RQM.

• Government Furnished Property (GFP): Includes Contractor Identification Badge, Access Card, Laptop, Microsoft Office Suite.

• Government Furnished Information (GFI): Includes application user/administrator guides, technical guides, and system documentation.