Astana Post in-country Courier Services

Quick Summary

The U.S. Embassy Astana, under the Department of State, is soliciting Astana Post in-country Courier Services via a Request for Quotations (RFQ). This opportunity seeks a responsible company to provide domestic courier services, including handling diplomatic mail, for a firm-fixed-price, indefinite-delivery, indefinite-quantity (IDIQ) contract. Quotations are due by March 27, 2026, at 3:00 PM local Astana time (+5 GMT).

Scope of Work

The contractor will provide comprehensive courier services for domestic, standard, and high-priority shipments, often exceeding 150 kg per shipment. Key services include:

• Loading and unloading vehicles.
• Acting as an authorized representative for picking up diplomatic mail at the airport.
• Providing monthly invoices.
• Handling various shipment types: documents, parcels, pallets, goods, and non-standard items.
• Offering door-to-door, pre-scheduled, on-demand, and non-standard pick-up services.
• Providing local delivery, handling dangerous goods, insurance, and proof of delivery.
• Supplying standard and expendable packaging materials.
• Maintaining 24/7 availability, high customer service, and identifiable personnel/vehicles.
• Operating a functioning website for tracking, AWB creation, pick-up requests, and invoice monitoring.
• Appointing an English-speaking Point of Contact (POC) and backup.
• Reporting on service volume, expenses, and shipping costs.

Expected monthly volume exceeds 4000 kg, with primary routes between Almaty and Astana, and within Astana.

Contract Details

• Type: Firm-fixed-price, Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract.
• Period of Performance: One base year with two one-year option periods.
• Currency: Kazakh Tenge (KZT); fuel and VAT expenses must be included in tariffs.
• Minimum Contract Amount: 500,000.00 KZT per period.
• Maximum Contract Amount: 55,000,000.00 KZT per period.
• Total Potential Value: 165,000,000 KZT (approx. $331,325.00 USD).
• Set-Aside: UNRESTRICTED.

Submission & Evaluation

• Quotations Due: March 27, 2026, at 3:00 PM local Astana time (+5 GMT).
• Language: Proposals must be in English.
• Submission Method: Sealed envelope to US Embassy Astana, Kazakhstan, or electronically to AstanaGSOProcurement@state.gov.
• Electronic Submission Format: MS-Word 2007/2010, MS-Excel 2007/2010, or Adobe Acrobat (PDF). File size must not exceed 30MB per email.
• Required Documents: SF-1449, Section I (Pricing), Section 5 (Representations and Certifications), additional information as per Section 3, and proof of SAM registration.
• Award Basis: Lowest priced, acceptable, responsible offeror. Evaluation will consider price, technical information (Section 3), and contractor responsibility (FAR 9.1).

Eligibility & Notes

• Offerors must be registered in the System for Award Management (SAM) at https://www.sam.gov prior to proposal submission. Failure to register may deem the proposal non-responsible.
• The contract includes various FAR and DOSAR clauses, such as Service Contract Labor Standards and Buy American.
• The Contracting Officer's Representative (COR) is Alexey Kaulko, Mailroom Supervisor.