Audio/Visual Support Services

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding the RFQ for audio-visual services.

• Equipment Scope: Services are needed for flat screens in offices, conference rooms, and lounge areas, as well as control panels in conference rooms. All flat screens have computer connections, and some have Cox Cable service.
• Bill of Materials: Currently, the focus is on flat screens (mounted or needing mounting) in offices, conference rooms, and lounge areas, assuming existing cable and computer connections are functional.
• Contract Status: This is a new contract; there is no incumbent.
• Service Logs: No previous service logs are available for the current equipment.

This Q&A clarifies the scope of services and equipment involved, confirming it is a new contract and that no prior service logs are available. Bidders should use this information to refine their understanding of the requirements.

Form / Attachment / Pricing Sheet

This document is an Excel spreadsheet serving as a price template for A/V Support Services. It is intended for offerors to input their pricing details for various contract line item numbers (CLINs) and associated costs.

• CLINs: The template includes CLINs for labor (0001, 1001, 2001, 3001, 4001) and Parts Not-to-Exceed (NTE) (0002, 1002, 2002, 3002, 4002).
• Labor Pricing: Fields for Hours, Pay Rate, Fringe Rate, Direct Labor, Overhead, G&A Rate, and Fee are provided for labor CLINs. All labor fields are pre-filled with 0.0, indicating that offerors must input their specific rates and hours.
• Parts NTE: A fixed amount of $500.0 is listed for each Parts NTE CLIN.
• Fringe Rate: A section for calculating the total fringe rate (Health & Welfare, Holiday, Vacation) is included, with all values currently set to 0.0.
• Total Contact: A total cost of $2500.0 is indicated, likely representing the sum of the Parts NTE values.

Offerors must accurately complete this pricing template by entering their proposed labor rates, hours, and any applicable overhead and fee structures. The accuracy of all formulas within the submission is the responsibility of the offeror. This template is crucial for developing a compliant and competitive proposal.

Form / Attachment / Pricing Sheet

This document is an Excel spreadsheet titled "AV Support Services-Price-Template.xlsx". It serves as a template for bidders to provide pricing information for Audio/Visual (A/V) Support Services.

The template includes sections for:

• Labor Pricing: Columns for Occupation, CLIN, Hours, Pay Rate, Fringe Rate, Direct Labor, Overhead, G&A Rate, and Contract Cost. All labor rate fields are pre-filled with 0.0, indicating that labor costs are not to be entered directly in this template, or that the rates are to be determined by the offeror.
• Parts NTE (Not-to-Exceed): A fixed amount of $500.0 is listed for each CLIN under the Parts NTE category, totaling $2500.0 for the entire contract.
• Fringe Rate (hourly): Fields for Health & Welfare, Holiday, and Vacation are present, all pre-filled with 0.0.
• Total Contract: A total contract value is calculated based on the sum of the Parts NTE entries.

Bidders must use this template to submit their pricing proposals. They are responsible for the accuracy of all formulas within their submission. The template indicates that the primary cost component to be priced by the offeror is the "Parts NTE" for each CLIN, with a specified maximum. The labor rates and associated costs appear to be set at zero in the template, suggesting a potential fixed-price component for parts or a specific instruction for how labor should be handled that is not fully detailed in this template alone.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide regular audio/visual (AV) technical services, including troubleshooting, repair, cabling/wiring moves and installations, and support services for NAVSUP Fleet Logistics Center San Diego (FLCSD) on an as-needed basis.

• Provide AV support for seven buildings across Naval Base San Diego (NBSD) and Naval Base Coronado (NBC).

• Tasks include troubleshooting, repairing, moving, and installing AV equipment and cabling.

• Ensure computer images display correctly on flat screens.

• Recommend upgrades when technology advances.

• Provide annual support services to review cable connections and functioning, test all laptop connections, inspect cables, test flat screens, and test AV equipment.

• Troubleshooting, Repair, Relocating, Installing, Running AV Cables, Ensuring Computer Image Displays, Mounting AV Equipment: Service requests to be initiated by COR/POC via telephone and/or email. Contractor to be on-site and ready to begin work at the designated time. Normally, this will be not later than 0900 within three business days following receipt of a request. Contractor to confirm the request within one business day of receipt and respond by email and telephone call to the COR to determine a proposed time and meeting place for the site visit.

• Support Services: 100% response rate for both service call confirmation and on-site response.

• Period of Performance: Base Year (May 18, 2026 - May 17, 2027) with four tentative option periods extending to May 17, 2031.

• Place of Performance: Buildings 116, 3322, 3322T, 280, 3376, and 3155 at Naval Base San Diego, and Building 661 at Naval Base Coronado.

• Non-personnel services contract; Government shall not exercise supervision or control over service providers.

• Contractor personnel must be U.S. citizens.

• Contractor must obtain base access for NBSD and NBC.

• All work must be performed during normal working hours (0730-1600, Monday-Friday), excluding federal holidays, unless otherwise dictated by requirements and approved by the Government.

• Contractor shall acquire brand new, OEM parts and supplies. Re-conditioned or re-furbished components may be used if customary commercial practice and approved by COR.

• Cost estimates for services/repairs must be submitted within 2 business days and approved by the COR. Services shall be performed within three working days of estimate approval.

• Additional work identified during a service call may be performed if it can be done during normal working hours without deviating from the original schedule and if there is no associated additional cost to the Government. Otherwise, COR approval is required.

• Total cost of services shall not exceed the Not-To-Exceed (NTE) CLIN.