Biometric Procurement and Sustainment (BPS)

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for Biometric Procurement and Sustainment (BPS) support for Product Manager Biometrics (PM BIO) and Product Lead Biometrics Collection Capability (PL BCC) products. The objective is to provide comprehensive support for enterprise biometric solutions that enable identity dominance on the battlefield and across the Department of War (DoW).

The scope includes program management, system procurement (hardware and software), fielding, system sustainment, software engineering, cloud services, help desk support, and cybersecurity services. Key systems supported include the Biometrics Automated Toolset - Army (BAT-A), Near Real Time Identity Operations (NRTIO), and Next Generation Biometric Collection Capability (NXGBCC).

• Task 1: Program Management: Includes planning, budgeting, cost management, and reporting.
• Task 2: System Procurement and Fielding: Procuring and fielding Commercial Off-The-Shelf (COTS) and Government Off-The-Shelf (GOTS) hardware and software, including Item Unique Identification (IUID) marking and Total Package Fielding (TPF).
• Task 3: System Sustainment: Providing ongoing operational and field support, training, product support, and packaging, handling, storage, and transportation.
• Task 4: Software Engineering Services: Maintaining and enhancing BC2 systems, including NRTIO and NXGBCC.
• Task 5: Cloud Services: Sustaining cloud infrastructure in accordance with Government Hosted Cloud processes, ensuring data resides within the United States.
• Task 6: Help Desk Services: Providing Tier One, Two, and Three help desk support for BCC systems.
• Task 7: Cybersecurity Services: Performing cybersecurity activities to support the Risk Management Framework (RMF), including ISSO support and vulnerability management.
• Task 8: Surge Support: Providing additional support if increased levels are required.

Deliverables include various reports, plans, and technical data packages as detailed in the Draft Deliverable List.

• Period of Performance: Sixty (60) months, consisting of a 12-month base period and four 12-month option periods.

• Places of Performance: Within the Continental United States (CONUS) at the contractor's facility and various Outside of the Contiguous United States (OCONUS) locations, including multiple Combatant Command (COCOM) regions.

• Security: Strict adherence to security requirements, including AT Level I training, iWATCH training, OPSEC, cybersecurity training, and handling of classified and controlled unclassified information.

• Personnel: Qualified personnel with relevant experience are required. Key Personnel are essential.

• Government Furnished Property (GFP): GFP may be provided and must be accounted for.

• Travel: Worldwide travel is anticipated and must be coordinated and authorized.

• Reporting: Contractor Manpower Reporting is required via sam.gov.

Request for Information (RFI)

This RFI is issued by the Government for market research purposes to identify potential sources capable of procuring, fielding, and sustaining Biometric Collection Capability (BCC) systems. The scope includes program management, system procurement (hardware and software), fielding, sustainment, software engineering, cloud services, help desk services, and cybersecurity. BCC systems mentioned include Biometrics Automated Toolset-Army (BAT-A), Near Real Time Identity Operations (NRTIO), and Next Generation Biometrics Collection Capability (NXGBCC). This RFI is for information and planning only and does not commit the Government to a contract. Unsolicited proposals will not be accepted.

Respondents are requested to submit a Capability Statement (PDF, 10 pages or less) demonstrating their firm's capability to support the Draft PWS. The Capability Statement must include:

• Company information (name, address, email, website, phone, Cage Code, UEI, business size, socioeconomic category).

• Up to three (3) relevant projects, detailing:

  • Customer Name
  • Customer/Client POC Email
  • Total Contract Value
  • Period of Performance
  • Brief Description of Services Provided
  • Availability of CPARS

• Answers to questions provided in Attachment 0002.

• Responses are due no later than 5 pm EDT on 22 April 2026.

• All responses must be e-mailed to Rosetta Wisdom-Russell (rosetta.wisdom-russell.civ@army.mil) and Keane Sablon (keane.s.sablon.civ@army.mil).

• Telephonic inquiries will not be accepted.

• Proprietary information should be minimized, clearly marked, and segregated.

• All submissions become Government property and will not be returned.

Defense and commercial contractors, including small businesses, veteran-owned businesses, service-disabled veteran-owned businesses, HUBZone small businesses, and woman-owned small businesses are encouraged to participate.

Not responding to this RFI does not preclude participation in any future RFP. Offerors are responsible for monitoring for additional information.

Form / Attachment / Pricing Sheet

This document, "DRAFT Attachment 0004," provides detailed information on Personnel Requirements and Level of Effort (LOE) for the Biometric Procurement and Sustainment (BPS) opportunity (Solicitation: W909MY25RA002).

• Labor Categories (LCATs): Details various roles such as Program Manager, Program Analyst, Cybersecurity Engineer, Systems Engineer, Data Scientist, Cloud Engineer, Software Engineer, Test Engineer, Logistician, Operations Manager/Trainer, and Multifunctional Field Technical Support.
• Personnel Requirements: Specifies minimum degree requirements, required certifications (e.g., PMP, DAWIA, CISSP), and minimum years of experience for each LCAT.
• Experience Description: Outlines the specific skills and knowledge expected for each role, often including experience with biometric systems, cybersecurity frameworks (RMF), cloud technologies (AWS, Azure), and Army acquisition processes.
• Tasking Description: Describes the primary responsibilities and duties associated with each LCAT, such as managing programs, ensuring cybersecurity compliance, developing software, testing systems, providing logistics support, and performing field technical support.
• Level of Effort (LOE): Indicates the estimated Full-Time Equivalent (FTE) hours required for each position (e.g., 1,920, 960, 3,840).
• Location & Security: Specifies CONUS/OCONUS locations (including specific countries like Kuwait, Iraq, Germany) and required security clearances (e.g., Secret).

This attachment is crucial for bidders as it defines the staffing and expertise the government expects for the Biometric Procurement and Sustainment effort. It directly informs proposal development by outlining the required qualifications, experience, and estimated effort for key personnel, enabling vendors to accurately price and staff their proposals to meet the government's needs.

Form / Attachment / Pricing Sheet

This document is a Request for Information (RFI) questionnaire designed to gather detailed information from potential vendors regarding their capabilities and experience related to the Broad Platform Support (BPS) requirement. It serves to inform the government's acquisition strategy and understand industry capacity.

This RFI requests specific information across several categories:

• Company Information: CAGE Code, UEI, Business Size/Socioeconomic Category, Point of Contact (POC) details.
• Capability Assessment: Questions about the ability to provide required services and products, and the extent of potential subcontracting.
• Experience: Detailed inquiries into past experience with Army or DoW CPE, program or product offices, including contract specifics (number, issuing organization, CO, award amounts, prime/subcontractor role, percentage of work).
• Facilities & Location: Questions about proximity to Fort Belvoir, Virginia, and anticipated remote work percentages.
• Quality Control & Management: Inquiries about industry standards, certifications, and accreditations.
• Tools & Systems: Questions about tools used for subcontractor management, risk, schedule, and cost.
• Security: Inquiry about facility clearance level.
• Mobilization & Transition: Questions regarding lead-time for mobilization and transition-in, particularly for OCONUS operations.
• Accounting Systems: Inquiry about approved DCAA accounting systems for cost-type contracts.
• Methodologies: Detailed requests for descriptions of methodologies for:
  • Lifecycle Support Services (IT, software, hardware maintenance, supply chain, logistics)
  • Technical Support & Engineering Services (software updates, cybersecurity, obsolescence management)
  • Training & Documentation (operator/maintainer training, technical manuals, field support)
  • Parts & Supply Chain Management (sourcing and delivery)
  • Field-Level Maintenance Support (FSR deployment, sustainment engineering)
  • Modernization and Technology Insertion (upgrades for mission effectiveness)
  • Cloud Services & IT Systems (cloud solutions, infrastructure, analytics, cybersecurity)
  • Collections & Sensors Systems (maintenance, upgrades, integration)

Potential bidders should use this RFI to understand the government's specific areas of interest and to assess their own capabilities and experience against the detailed questions. Responses will help shape the company's understanding of the BPS requirement and inform their potential bid strategy. The information requested is extensive and covers technical, managerial, and logistical aspects of potential support.