Black and White Maintenance

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for a firm-fixed-price, stand-alone contract for the maintenance and repair of Black and White (B&W) Equipment for the Defense Logistics Agency (DLA).

• Maintenance and repair of the specified equipment.

• Provision of consumable supplies (excluding paper).

• Ensuring networking functionality of the equipment.

• Providing Information Technology (IT) security accreditation and technical support.

• Conducting meetings, providing reports, and general administration related to the equipment.

• The contract includes a base year and two option years, totaling 36 months.

• Services are required at approximately 5 DLA facilities across the Continental United States and Hawaii.

• The total quantity of devices to be supported is 12.

• Maintain at least 80% Monthly Uptime Availability (MUA) per machine.

• MUA calculation excludes normal preventive maintenance time.

• Failure to meet MUA for more than 2 times in a 180-day period may result in a 1% deduction of the total delivery order value.

• Service response time: Six-hour service response for all devices, including travel, parts, and labor.

• Technicians must call the primary operator within one hour of a service call.

• Failure to provide service within instructions more than two instances in a 180-calendar day window will be reported to the contracting officer.

• Total period of performance: 36 months (base year + 2 option years).

• Locations: Approximately 5 DLA facilities throughout the Continental United States and Hawaii.

• Consumable Supplies: Automatic replenishment system required; contractor must provide a vendor ordering system or toll-free number for manual orders. Recyclable/hazardous consumables must be reclaimed and disposed of properly. Material Safety Data Sheets (MSDS) must be provided.

• IT Configuration: Devices must use DLA-approved operating systems. Contractor-provided software must be supported by the contractor and manufacturer. Solutions must function in a common security environment, potentially including McAfee ePolicy Orchestrator and other DLA-standardized software. Hard drives must remain in DLA custody. Devices must meet DoD information security specifications for classified data handling. Equipment must support IPv4, IPv6, and IPv4/6 Hybrid networks. Use of USB flash drives and non-government issued IT devices is prohibited in DLA facilities.

• Accessibility: User interface must comply with Section 508 Accessibility Standards.

• Meetings, Reports, and Administration: Contractor must provide a single POC for contract administration and a single POC for service issues. Monthly Availability Equipment Reports and monthly Security Vulnerability Reports are required.

• Invoices: Must be submitted electronically via WAWF according to DFARS clauses. Specific timelines apply for delivery/installation and maintenance invoices.

• Supply Chain Risk Management: Contractor must provide documentation demonstrating how they will meet NIST SP 800-161 Rev. 1 standards to mitigate supply chain risks, including preventing counterfeit parts and ensuring integrity and authenticity.

Form / Attachment / Pricing Sheet

This document, "Attachment 2 - Device Information.xlsx", provides a detailed breakdown of device types, their locations, and quantities required across various usage bands. Bidders should use this information to understand the scope of equipment involved in the opportunity.

• Device Usage Band: Categorizes devices based on usage intensity (e.g., UB8, UB10, UB11, UB12, UB13).
• Device Type: Specifies the model of the device (e.g., Xerox PrimeLink B9100G, Xerox PrimeLink B9110G, Xerox D125PG, Xerox Nuvera 157, Xerox Nuvera 200).
• Device Location: Lists the specific Air Force Base (AFB) or government facility where the devices are located.
• Quantity of Devices in city: Indicates the number of devices of a specific type at each listed location.

This attachment is crucial for bidders to accurately assess the scale and distribution of the required devices. It directly informs potential resource allocation, logistical planning, and pricing strategies for any proposed solution related to these devices. Understanding the quantity and location of each device type is essential for developing a comprehensive and competitive proposal.

Request for Information (RFI) / Sources Sought

This notice is issued by the Defense Logistics Agency (DLA) Contracting Services Office for market research purposes. DLA is seeking information from vendors potentially interested in a requirement to maintain Xerox small format B&W devices. This RFI is not a Request for Proposal (RFP) or Invitation for Bid and does not commit the Government to an acquisition approach or contract award.

Potential offerors are requested to submit the following by 8 June 2026:

• Business name

• Brief company history

• Point-of-contact information

• DUNS and NAICS numbers

• Type of business (e.g., small, large, 8(a))

• Contract magnitude for current or previous contracts

• The North American Industry Classification System (NAICS) code is 811210 with a small business size standard of $34.0 Million.

• The contractor will be responsible for providing all management, supervision, labor hours, training, equipment, and supplies necessary to perform the requirement.

• Responses are due by 8 June 2026.

• Responses will be treated as information only and not as a proposal.

• The Government will not reimburse any costs associated with providing a response.

• Attachment 1: Performance Work Statement

• Attachment 2: Device Information (Xerox small format B&W devices)

• Primary POC: Sarah J. Seltzer, Contract Specialist (Sarah.Seltzer@dla.mil)

• Secondary POC: Ernest J. Gardner, Contracting Officer (Ernest.Garnder@dla.mil)