BPA - Educational Support Services PSC U001, U002, U004 -U006, U008, U009, U012, U014, U099

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire intended for use by a previous agency or activity to evaluate an Offeror's performance on a Blanket Purchase Agreement (BPA) or similar contract. It is used to gather feedback on the Offeror's ability to meet contractual requirements.

• Offeror Information: Fields for the Offeror's name, contact person, phone number, address, contract order number, item description, and cost.
• Evaluating Agency Information: Fields for the name of the agency/activity completing the questionnaire and the name/title of the person completing it.
• Contract History: A field to indicate the length of time the evaluating agency has been involved with the Offeror.
• Submission Instructions: Specifies the recipient (Naval Surface Warfare Center, Indian Head, MD) and contact person (Barbara Grinder) for submitting the completed questionnaire, along with an email address (rebecca.m.collins17.civ@us.navy.mil).
• Evaluation Criteria: Defines "Acceptable" and "Unacceptable" performance based on meeting contractual requirements, problem resolution, and trend of performance.
• Specific Evaluation Areas: Questions related to Customer Satisfaction, Timeliness, Technical Success, Program Management, and Quality.
• Subjective Responses: Prompts for a recommendation of the contractor for similar contracts and any special or unique problems encountered.

Bidders should be aware that this questionnaire will likely be used by the government to assess their past performance. Understanding the criteria and questions asked will help bidders anticipate the type of feedback that may be solicited from their past customers. This feedback is crucial for the government's determination of whether an Offeror's past performance is "Acceptable" or "Unacceptable" for the current opportunity.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire intended for use by agencies to evaluate an Offeror's performance on previous contracts. It is used to gather subjective feedback on the Offeror's ability to meet contractual requirements, focusing on customer satisfaction, timeliness, technical success, program management, and quality.

• Offeror Information: Fields for the Offeror's name, contact, phone, address, contract order number, item description, and cost.
• Evaluator Information: Fields for the agency/activity completing the questionnaire and the individual's name and title.
• Length of Involvement: A field to indicate how long the evaluator has been involved with the Offeror.
• Submission Instructions: Details on where to submit the completed questionnaire, including the address and contact person (Barbara Grinder) at the Naval Surface Warfare Center.
• Evaluation Criteria: Defines "Acceptable" and "Unacceptable" past performance based on meeting contractual requirements, problem resolution, and performance trends.
• Rating Categories: Specific areas for evaluation including Customer Satisfaction, Timeliness, Technical Success, Program Management, and Quality.
• Subjective Questions: Two open-ended questions asking for a recommendation and any special or unique problems experienced with the contractor.

This questionnaire is a critical component for the government's evaluation of an Offeror's past performance. Bidders should be aware that their past performance will be assessed based on the responses provided through this form. Understanding the criteria and questions asked can help Offerors prepare to discuss their past performance with previous customers who may be contacted by the government. The feedback gathered directly impacts whether an Offeror's past performance is deemed "Acceptable" or "Unacceptable."