Brand name Intrado Software licensing and maintenance for the Emergency Routing System (ERS) Software on the 911 emergency telephony system
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Naval Post Graduate School (NPS) in Monterey, CA, through the NAVSUP FLT LOG CTR SAN DIEGO, is conducting a Sources Sought for brand-name Intrado Software licensing and maintenance for the Emergency Routing System (ERS) Software on its 911 emergency telephony system. This is a Total Small Business Set-Aside opportunity, with a firm-fixed-price contract anticipated for a 5-year period (base plus four 12-month options). Responses are due by February 11, 2026.
Scope of Work
The requirement is for Intrado Software licensing and maintenance for the ERS, which is critical for NPS's 911 emergency call routing and notification systems. Key deliverables include enterprise annual recurring charges, annual maintenance and support for the enterprise edition, desk alert maintenance and support, SIP to ERS integration, enterprise add license, emergency gateway setup, virtual license pack, desk alert software, and virtual EGW. The system must include features like a 24x7x365 Emergency Call Relay Center and Public Switched Telephone Network (PSTN) fallback to ensure 911 calls are answered even during system outages.
Contract & Timeline
- Contract Type: Firm-Fixed-Price
- Duration: 5 years (Base period TBD + four 12-month options)
- Set-Aside: Total Small Business Set-Aside (FAR 19.5)
- Response Due: February 11, 2026, 6:00 PM EST
- Published: February 3, 2026
- Place of Performance: Monterey, CA 93943
Justification for Brand Name
A Justification for Other Than Full and Open Competition (J&A) has been prepared, citing the proprietary nature of Intrado's ERS and its unique, essential features for NPS's 911 system. The J&A highlights significant risks and costs associated with integrating alternative solutions, including potential violations of federal emergency 911 laws and regulations. This explains the brand-name-only acquisition approach.
Delivery Instructions
Deliveries are to be made to the NPS Warehouse (1988 Lake Del Monte Drive -- Building 349, Monterey, CA 93943) Monday through Friday between 0700-1130 and 1230-1600 PST. The USG Contract Number must be included on the package and/or packaging slip.
Contact Information
For inquiries, contact Sheri K. Bunn-Markryd at sheri.bunnmarkryd@navy.mil or 619-556-7856. For pricing and other details, potential bidders are advised to reach out directly to the OEM, Intrado – Life & Safety (George Sanchez, george.sanchez@intrado.com, 312-622-0566). Quotes should include start-up fees and reference the Statement of Requirements (SOR) for exact software subscription details.