Call Center services for the US Embassy in Paris, France
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
The Embassy of the United States in Paris, France, will release a solicitation for Call center services in support of the U.S Embassy Paris, France.
This solicitation for Call Center services is restricted to U.S. firms only.
Please note that this solicitation is not ready to be issued as of this date. The Embassy of the United States of America in Paris, France, will launch the solicitation on SAM.gov website when it is available.
A pre-proposal conference will be held on Friday December 19, 2025 at 16:00 (local time). Interested bidders shall request more information to Pariscontracting@state.gov by Thursday December 18, 2025 – 16:00 (local time).
The Government intends to award the contract resulting from this solicitation to the lowest priced technically acceptable offeror who is a responsible contractor. The Government may award the contract based on the initial offer without discussion.
The resultant contract will be an indefinite delivery indefinite quantity (IDIQ) contract for one base year and two one-year options under which task orders shall be placed to order the services.
All contractors have to be registered in the SAM (System for Award Management) Database https://www.sam.gov prior to submitting an offer pursuant to FAR provision 52.204-7. Therefore, prospective offerors are encouraged to register at the earliest stage.
The guidelines for registration in SAM are also available at:
https://www.fsd.gov/fsd-gov/learning-center-system.do?sysparm_system=SAM
ELECTRONIC SUBMISSIONS/RESPONSES:
This opportunity allows for electronic responses. Please submit your offer to the ParisContracting@state.gov address prior to the response date and time.