Camunda Enterprise Software Licensing, Software Maintenance and Software Support

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for brand-name Camunda Enterprise Edition software licenses, annual maintenance, and technical success services. The purpose is to ensure the continuity of service for the agency's standardized Business Process Management (BPM) platform, which was selected in 2021 to automate and manage critical business processes. This procurement is a follow-on action to maintain operational status and leverage prior investment.

• Software Licensing: Camunda Enterprise Edition licenses for production, staging/test, and development environments.

• Software Maintenance: Comprehensive subscription including all updates, releases, security patches, and technical documentation.

• Technical Success Support: Enterprise-level support from Camunda experts for troubleshooting, configuration, best practices, and issue resolution, with defined Service Level Objectives (SLOs).

• Technical Environment: Software must be compatible with Windows Server 2019/2022, Microsoft SQL Server 2022/2025, Java 21+, Apache Tomcat 10, and Azure Cloud environment. Must integrate with external services via REST APIs.

• Security: Compliance with DoD security controls and DISA STIGs is required. Waivers for CAT 1 STIG violations will not be granted.

• Contract Type: Firm Fixed Price (FFP).

• Period of Performance: One (1) 12-month Base Year and four (4) 12-month Option Years. Performance begins May 18, 2026.

• Estimated Value: Not explicitly stated, but a size standard of USD 150.00 is mentioned for NAICS 541519.

• Offer Due Date: May 1, 2026, 01:00 PM.

• Eligibility: Only companies with a current reseller agreement with Camunda are eligible to respond. Responses must include the reseller agreement.

• Set-Aside: Services Disabled Veteran Owned Small Business Set Aside.

• Evaluation: Lowest Price Technically Acceptable (LPTA). Technical Capability will be evaluated as Acceptable/Unacceptable. Price evaluation will rank offers by total evaluated price, with only the lowest priced offer(s) evaluated for technical capability.

• This is an "all or none" requirement; no exceptions will be made for alternate software.

• Expenses for preparing quotes are the vendor's sole responsibility.

• Pricing tables for Process Instances and Task Users are provided for potential option year adjustments.

Justification for Other Than Full and Open Competition

This document justifies the procurement of brand-name Camunda Enterprise Edition software licenses and associated annual maintenance and technical success services. The acquisition is being conducted by the Defense Finance and Accounting Service (DFAS) Contract Services Directorate.

• Procurement of brand-name Camunda Enterprise Edition software licenses.

• Associated annual maintenance and technical success services.

• Period of Performance: May 18, 2026, to May 17, 2031.

• Contract Structure: One one-year base period with four one-year options.

• Estimated Value: Not explicitly stated, but the Competition Advocate Review is for acquisitions over $900,000.00.

• This document is a justification for a brand name requirement, not a solicitation. It indicates that the agency intends to solicit offers for this specific brand name.

• The justification notes that market research revealed only specific authorized resellers for Camunda licenses.

• Because the authorized resellers are Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), the decision was made to set this contract aside specifically for SDVOSB competition.

• The acquisition is limited to Camunda Enterprise due to significant investment in the platform and the inability to switch to another platform without complete and costly redevelopment, causing unacceptable delays and disruption.

• The agency will conduct market research in the future to ascertain if barriers to competition can be removed for subsequent acquisitions.

• The contracting officer will determine the anticipated cost to be fair and reasonable.