CCTV, IDS, and ACS Maintenance Services for DFAS Indianapolis, IN

Solicitation / RFP / RFQ

This solicitation (HQ042326QE055) is for Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) maintenance services at DFAS Indianapolis, IN. The services include preventative, routine, and corrective maintenance, as well as emergency and non-emergency repair services.

• Preventative maintenance for CCTV, IDS, and ACS systems.

• Routine and corrective maintenance services on an as-needed basis or as directed by the Government.

• Emergency and non-emergency repair services for the specified systems.

• Services to be performed in accordance with the Performance Work Statement (PWS).

• Systems involved include Lenel ACS and Bosch/DMP IDS components.

• The contract includes a base year and four option years.

• Base Year Period of Performance: July 27, 2026 - July 26, 2027.

• Option Year 1 Period of Performance: July 27, 2027 - July 26, 2028.

• Option Year 2 Period of Performance: July 27, 2028 - July 26, 2029.

• Option Year 3 Period of Performance: July 27, 2029 - July 26, 2030.

• Option Year 4 Period of Performance: July 27, 2030 - July 26, 2031.

• Pricing Arrangement: Firm Fixed Price for preventative maintenance and Time and Materials (T&M) with a Not-to-Exceed (NTE) amount of $30,000 for repair services.

• Offer Due Date: June 19, 2026, 04:00 PM.

• Evaluation factors include Certifications, Technical Approach, Past Performance, and Price.

• The solicitation incorporates FAR clauses by reference and full text, including those related to payment, contract administration, and special requirements.

• The acquisition is unrestricted.

• NAICS Code: 561621, Size Standard: USD 25,000,000.00.

• The solicitation includes several attachments, including a Performance Work Statement (PWS), Solicitation Instructions Offeror, Pricing CLIN Structure Spreadsheet, Past Performance Questionnaire, Justification and Approval, and Wage Determination.

• Cybersecurity Maturity Model Certification (CMMC) Level 1 (Self) is required prior to award.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for maintenance and on-call service support for Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) at the Defense Finance and Accounting Service-Indianapolis (DFAS-IN).

• Furnish labor, supervision, tools, materials, equipment, hardware, software, and field devices for DFAS-IN ACS and IDS.

• Perform routine and corrective maintenance on an as-needed basis or as directed by the Government.

• Perform preventative maintenance in accordance with manufacturer recommendations, not on a fixed schedule.

• Submit a Preventative Maintenance Plan within 30 calendar days after award.

• The ACS includes LENEL System Administration, Alarm Monitoring, Video viewer support, and Automatic door openers.

• The IDS includes DMP and Bosch system panels and associated components.

• Estimated quantities include 140-180 card readers and 114-150 IP cameras.

• Perform annual UL 2050 certification requirements.

• Install or remove specified equipment within 30 calendar days of Government notification.

• Telephone Consultation Response: Within 4 hours of notification, 24/7/365.

• Emergency In-Person Response: Within 4 hours for critical assets, within 24 hours for non-critical assets, 24/7/365.

• Non-Emergency In-Person Response: Within 24 hours of DFAS Notification.

• Emergency Repair Completion: Within 24 hours of notification.

• Non-Emergency Repair Completion: Within 5 business days of being reported.

• System Availability (Uptime): Maintain >= 98% monthly uptime per standalone system.

• Place of Performance: Defense Finance and Accounting Service-Indianapolis, 8899 East 56th Street, Indianapolis, IN 46249.

• Period of Performance: One (1) year base period plus four (4) one-year option periods, not to exceed five (5) years.

• Contractor Qualifications: Must possess working knowledge of Bosch, DMP, and Lenel OnGuard systems. Must maintain authorized reseller status for Bosch and DMP products. Technicians must hold current manufacturer certifications and possess at least three (3) years of documented experience.

• Security Requirements: Personnel must meet U.S. Citizen or National requirements, be registered for Selective Service (if applicable), and possess a favorably adjudicated Tier 3 investigation or equivalent. Personnel must also have current enrollment in the Continuous Vetting program.

• Data Protection: Comply with CMMC Level 1 Self-Assessment requirements for Federal Contract Information (FCI).

• Submittals: Includes Test Reports, Manufacturer's Field Reports, Service Records, and Monthly Uptime Reports.

Solicitation / RFP / RFQ

This solicitation is for maintenance and on-call support services for the Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) at the Defense Finance and Accounting Service (DFAS) in Indianapolis, IN. The services include preventative, corrective, emergency, and government-directed maintenance, diagnostics, troubleshooting, repair, system administration, and installation/removal of equipment.

• Maintenance and support for CCTV, IDS, and ACS systems.

• Preventative, corrective, emergency, and non-emergency maintenance.

• System administration, diagnostics, troubleshooting, repair, and full operational support.

• Technicians must possess current manufacturer certifications (LENEL/On-Guard, Bosch/DMP) and the company must have current manufacturer authorizations (LENEL VAR, Bosch/DMP reseller).

• The contract type is not explicitly stated, but award will be a purchase order.

• The period of performance includes a base period and option periods, plus FAR 52.217-8 Option to Extend Services.

• Pricing includes Firm-Fixed Price (FFP) for preventative maintenance and Time-and-Materials (T&M) for repair services.

• Quotations are due by 4:00 PM EST on June 19, 2026.

• Questions are due by 4:00 PM EST on June 12, 2026.

• Submissions must be via email to Coleman Dieger and Terri Davis.

• Quotations will be evaluated on a best-value trade-off basis.

• Evaluation factors include: Technical Certifications/Authorizations (Acceptable/Unacceptable), Technical Approach, Past Performance, and Price.

• Technical Certifications/Authorizations are the most critical factor, followed by Technical Approach and Past Performance (equal importance), and then Price.

• Solicited as full and open competition.

• NAICS code: 561621.

• Small business size standard: $25M.

• Offerors must have an active SAM.gov registration.

• This announcement constitutes the only solicitation; a written solicitation will not be issued.

• Quotations must meet all solicitation requirements to be considered.

• Specific page limits apply to technical approach and past performance submissions.

• Past performance information requires submission of questionnaires and potential subcontractor consent letters.

Form / Attachment / Pricing Sheet

This document, "Attachment 3 Pricing_CLIN_Structure Spreadsheet.xlsx", provides the CLIN structure and pricing requirements for the opportunity. Bidders must use this spreadsheet to propose pricing for various contract line items (CLINs).

• CLIN Structure: Details CLINs for Base Year and four Option Years, including Preventive Maintenance (FFP) and Emergency/Non-Emergency Repairs (T&M NTE).
• Contract Types: Firm-Fixed Price (FFP) for Preventive Maintenance and Time & Materials Not-to-Exceed (T&M NTE) for repairs.
• Pricing Instructions:
  • Propose Firm-Fixed Unit Price for Monthly Preventative Maintenance CLINs.
  • Propose fully burdened labor rates for Emergency/Non-Emergency repair CLINs (referencing PWS Section 10.4 for qualifications).
  • Materials for repair CLINs are to be reimbursed at actual cost, with no markup.
  • Government-established T&M NTE CLIN amounts ($30,000) are ceiling values.
• Spreadsheet Functionality: The spreadsheet includes embedded formulas for automatic calculation of extended prices.

This attachment is critical for bidders to understand the pricing structure and to accurately complete their proposals. It outlines the specific CLINs, contract types, and required pricing inputs for both routine maintenance and repair services across the base period and option periods. Bidders must adhere to the specified pricing methods and ceiling values.

Form / Attachment / Pricing Sheet

This document is a Past Performance Questionnaire (PPQ) intended for use by a third-party respondent to evaluate a quoter's past performance. It is an attachment to a SAM.gov opportunity record.

• Section A (Quoter Information): Fields for the prime contractor to provide their company details, contract information, and a description of work performed.
• Section B (Respondent Information): Fields for the third-party respondent to provide their company details.
• Section C (Past Performance Information): Includes a rating scale (Exceptional to Neutral) with definitions for evaluating overall technical performance, quality, schedule, and cost. It also includes specific yes/no questions regarding contractor capabilities and a narrative section for additional remarks.

Bidders should be aware that this questionnaire will be sent to their customers to gather feedback on their past performance. The ratings and narrative responses will be used by the government (DFAS) to evaluate proposals. Bidders should ensure their provided information in Section A is accurate and complete, and they should anticipate that their customers will be contacted to complete Sections B and C. The submission deadline for completed questionnaires is June 19, 2026, by 4:00 PM EST.

Solicitation / RFP / RFQ

This document is a Justification and Approval (J&A) to permit the use of other than full and open competition for maintenance services for existing Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) at the Defense Finance and Accounting Service (DFAS) in Indianapolis, IN. The systems utilize proprietary Lenel OnGuard software integrated with Bosch and Digital Monitoring Products (DMP) hardware.

• Continued maintenance, repair, and on-call service support for CCTV, IDS, and ACS.

• Routine maintenance, troubleshooting, repair, system administration, and installation/removal of equipment.

• Services require authorized Lenel certification and reseller status, as well as demonstrated expertise with Bosch and DMP systems.

• The required delivery date/PoP is June 25, 2026.

• The estimated value is not specified in this document.

• This document indicates the intent to solicit a Brand Name requirement and award a contract/order.

• The solicitation will be conducted using full and open competition procedures, maximizing competition among all qualified sources.

• Market research indicated that only a limited number of responsible sources possess the required certifications and expertise.

• The government concluded that it cannot reasonably expect to receive offers from at least two responsible small business concerns capable of performing the requirement at fair market prices.

• The justification cites RFO 6.103-1 (Only one responsible source and no other supplies or services will satisfy agency requirements) as the statutory authority.

• The government will continue market research and monitor OEM certification practices.

Form / Attachment / Pricing Sheet

This document is a Wage Determination issued under the Service Contract Act, specifically for Indiana counties including Boone, Hamilton, Hancock, Hendricks, Johnson, Madison, Marion, Morgan, and Shelby. It lists the minimum hourly wage rates and associated fringe benefits required for various occupations employed on federal service contracts within these areas.

• Occupational Codes and Titles: A comprehensive list of job classifications, from administrative support to technical and miscellaneous occupations.
• Minimum Wage Rates: The legally mandated minimum hourly wage for each listed occupation.
• Fringe Benefits: While not detailed per occupation in this excerpt, it indicates that fringe benefits are required and follow the occupational listing. The last page specifies Health & Welfare benefits ($5.55/hour or $222.00/week) and Health & Welfare EO 13706 ($5.09/hour or $203.60/week).
• Executive Orders: References Executive Order 13706 (Paid Sick Leave) and Executive Order 13658 (Establishing a Minimum Wage for Federal Contractors), outlining their applicability and requirements.
• Conformance Process: Details the procedure for establishing wage rates for occupations not listed in the determination.

Bidders must use this wage determination to accurately calculate labor costs for their proposals. Failure to comply with the specified minimum wages and fringe benefits can lead to non-compliance. It is crucial for understanding the labor cost component of any federal service contract awarded in the specified geographic area.