Children's Waiting Room Internet

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial services to provide internet service and maintenance. The contractor will be responsible for providing internet and wireless connections to the Mendoza Soldier Family Care Clinic CWR area and the WBAMC East Clinic CWR area. The required internet speed is between 200Mbps and 500Mbps. The contractor must have a presence at Fort Bliss for work performance.

• Internet service and maintenance for two specific clinic areas.

• Internet speed: minimum 200Mbps, maximum 500Mbps.

• Contractor presence required at Fort Bliss.

• Compliance with all applicable federal, state, and local laws and regulations, including OSHA.

• Contract type: Firm Fixed Price (FFP).

• Period of Performance: Base year (August 1, 2026 - July 31, 2027) with four one-year option periods.

• Estimated value is not stated.

• Solicitation Release Date: May 4, 2026.

• Questions Due: May 7, 2026, 11:00 AM CST.

• Responses to Questions Posted: May 12, 2026, 03:00 PM CST.

• Quote Due Date & Time: May 14, 2026, 12:00 PM CST.

• Quotes must be submitted electronically to the primary and alternate points of contact.

• Submission requires three volumes: Technical, Price, and Past Performance.

• Evaluation Factors: Technical Capability, Price, and Past Performance.

• Award Basis: Most advantageous price to the Government for offerors meeting minimum technical requirements and satisfactory/neutral past performance.

• This acquisition is set aside for Small Business with a size standard of 1,500 employees.

• This announcement constitutes the only solicitation; a written solicitation will not be issued.

• Full text of provisions and clauses may be accessed electronically at www.acquisition.gov.

• The government reserves the right to increase/decrease ISP connections.

Performance Work Statement (PWS)

To provide commercial internet service for two Child Waiting Room (CWR) locations at William Beaumont Army Medical Center (WBAMC) on Fort Bliss, Texas. This service is intended for non-government devices, supporting network and security cameras, live video streaming, and tablet connections.

• Provide commercial, non-government internet service for two locations: Mendoza Clinic and WBAMC East Clinic CWR.

• Ensure reliable internet speeds between 200Mbps and 500Mbps.

• Contractor must have a presence at Fort Bliss or access to perform work.

• Contractor is responsible for installation, fiber connections, internet service (2 static IPs), and maintenance.

• Provide onsite technical support for outages not caused by the government.

• Provide IT support for configuration of all equipment, including tablets and cameras.

• Comply with all applicable Federal, State (Texas), and local laws and regulations.

• Internet speed: Minimum 200Mbps, Maximum 500Mbps.

• Service interruptions must be addressed within 24 hours of reporting.

• Routine maintenance outages require 48-hour advance coordination.

• Contractor performance will be evaluated per the Quality Assurance Surveillance Plan (QASP).

• Period: Firm-fixed-price contract with a 12-month base period (August 1, 2026 - July 31, 2027) and four (4) 12-month option periods.

• Place: William Beaumont Army Medical Center, East Clinic, Rooms E1206/E1427, Fort Bliss, TX; and Mendoza Clinic, Room A160, Fort Bliss, TX.

• Personnel: Must speak, read, and understand English fluently. Employees require ID badges and must comply with installation access and security procedures.

• Training: All contractor employees must complete Antiterrorism (AT) Level I training within 5 calendar days of the contract start date and annually thereafter. iWATCH training is also required.

• Security: Contractor personnel will not have access without government escorts. No access to classified information is permitted.

• Safety: Contractor must establish and maintain a safety plan and comply with OSHA and Army safety regulations.

• Reporting: Monthly invoicing on a single invoice. Provide a call list refreshed quarterly. Provide repair records upon completion of each service call.

• Key Personnel: An Account Manager (AM) and alternate AM are required, available during specified business hours.