Clinical Reference Laboratory Testing Services

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide comprehensive clinical reference laboratory testing services to the Defense Health Agency (DHA) and other Government agencies, supporting both CONUS and OCONUS locations.

• Provide personnel, equipment, supplies, facilities, transportation, tools, materials, and supervision for clinical reference laboratory testing services.

• Services encompass a broad range of clinical and anatomic pathology disciplines, including chemistry, hematology, coagulation, urinalysis, transfusion medicine, microbiology, molecular, histology, cytology, and genetic testing.

• Testing is generally for low volume, high complexity, high cost, and/or specialized esoteric tests, including Laboratory Developed Tests (LDTs).

• Contractor must support receipt, transport, processing, testing, and reporting of results.

• Order and results will be transmitted via the Contractor's Laboratory Information System (LIS) and MHS Genesis.

• Specimen processors will be provided to DoD sites sending over 2,000 specimens/month or expending over $30,000/month.

• Contractor must comply with CLIA regulations, CAP standards, and applicable state laws and regulations.

• Quality Control (QC) program must be implemented and maintained.

• External proficiency testing surveys are required.

• Turnaround Time (TAT) for laboratory testing must meet established standards (at least 98% of the time).

• Critical results must be telephoned within 30 minutes.

• Non-conforming events must be reported within 24 hours.

• Period of Performance: Five-year base ordering period and a potential five-year optional period (total of ten years).

• Transition-in period of up to six months may be required for non-incumbent contractors.

• Place of Performance: Contractor's facilities or affiliated laboratories.

• Non-personal services contract.

• Contractor must be compliant with the current Cybersecurity Maturity Model Certification (CMMC) Final Level 2 (Self).

• Personnel must meet specific requirements, including background checks and training.

• Common Access Card (CAC) required for access to Government facilities.

• Data Sharing Agreements (DSAs) or Data Use Agreements (DUAs) may be required for access to PII/PHI.

• Contractor must provide a Quality Management Plan (QMP) and Quality Control Program (QCP).

• Contractor must provide a Project Manager and Contractor Representative (CR).

• Services include courier services, customer service, and IT support for MHS Genesis.

• Contractor must provide a catalog of laboratory services.

• Cybersecurity requirements include NIST SP 800-171 compliance and CMMC Level 2 certification.

Amendment / Modification

This document is an addendum to FAR 52.212-2, "Evaluation - Commercial Products and Commercial Services." It provides details regarding the evaluation and award process for an Indefinite Delivery/Indefinite Quantity (IDIQ) contract for Reference Laboratory Services.

• Source Selection Procedures: Outlines the initial evaluation, potential for negotiations, competitive range establishment, narrowing the range, and Final Proposal Revisions (FPRs).
• Proposal Organization and Evaluation: Emphasizes that each proposal volume must be a standalone response and information will only be considered within its designated section.
• Basis of Award: Details that a single award will be made on a best-value tradeoff basis, considering technical factors, performance risk, small business participation, and price. The government may select a higher-rated, higher-priced proposal if the non-price factors warrant the additional cost.
• Minimum Requirements for Award: Proposals must meet minimum requirements including:
  • Compliance with FAR 52.212-1 and formatting/content requirements for five volumes (Business, Technical, Performance Risk, Small Business Subcontracting, Price).
  • An "Acceptable" rating for the Technical Factor.
  • A "Satisfactory Confidence" or higher rating for Performance Risk.
  • An "Acceptable" rating for Small Business Subcontracting Participation.
  • A fair, reasonable, and balanced price.
  • Determination of contractor responsibility.
• Evaluation Factors and Relative Importance: Proposals will be evaluated on four factors in descending order of importance: Technical (with four sub-factors), Performance Risk, Small Business Subcontracting Participation, and Price. Non-price factors combined are significantly more important than price.
• Volume Structure: Details the content and evaluation criteria for each of the five proposal volumes, including specific requirements for technical sub-factors (e.g., Cybersecurity Compliance, Transition Plan, LIS Interface, Technical Requirements, Quality Control, Supply Chain Management), past performance, small business participation goals (30% total, with specific goals for SDB, WOSB, HUBZone, SDVOSB), and price evaluation.
• Price Evaluation: The Total Evaluated Price (TEP) will be calculated, including a five-percent (5%) escalation ceiling. Price is the least important evaluation factor but contributes to the best-value tradeoff decision.

This addendum significantly impacts proposal preparation by detailing the structure, content, and evaluation criteria for all five proposal volumes. Offerors must carefully adhere to all specified requirements, including those related to technical approach, past performance, small business participation goals, and pricing, to be considered for award.

Solicitation / RFP / RFQ

This solicitation is for Clinical Reference Laboratory Testing Services to support Medical Treatment Facilities (MTFs) worldwide and other federal agencies. The services are for testing that the Government does not currently have the capacity or capability to perform in-house, ranging in complexity from minimal to high complexity, in accordance with 42 CFR Part 493.

• Provision of Clinical Reference Laboratory Testing Services through task orders.

• Services include testing for which the Government lacks current capacity or capability.

• Testing complexity ranges from minimal to high complexity.

• The contract includes a Performance Work Statement (PWS) and various attachments detailing specific requirements, DoD sites, system security plans, and deliverables.

• Contract Type: Single Award, Indefinite Delivery Indefinite Quantity (IDIQ).

• Period of Performance: Base period (20 June 2026 - 19 June 2031) with potential option periods extending to 19 June 2036.

• Estimated Value: USD 41,500,000.00 (for NAICS 621511 size standard).

• Pricing: Firm Fixed Price for most CLINs.

• Economic Price Adjustment (EPA) and Technology and Pricing Refresh (TPR) provisions are included, with a global 5% life-of-contract escalation cap.

• Proposals must be submitted by the date and time specified in the solicitation.

• Evaluation will be based on price and other factors, as detailed in Attachment 3 (Evaluation Criteria).

• Offerors must acknowledge all terms, conditions, and provisions.

• The Government intends to award without discussions, but reserves the right to conduct them.

• The acquisition is unrestricted.

• NAICS Code: 621511 (Medical and Diagnostic Laboratories).

• Size Standard: USD 41,500,000.00.

• Cybersecurity Maturity Model Certification (CMMC) Level 2 (Self) is required prior to award.

• Numerous FAR and DFARS clauses are incorporated by reference and in full text.

• Specific requirements for submission of offers, representations, and certifications are detailed.

• The solicitation includes provisions for decentralized ordering and administration.

Amendment / Modification

This document is an addendum to FAR 52.212-1, Instructions to Offerors – Commercial Products and Commercial Services. It modifies and adds to the existing FAR 52.212-1 instructions for the solicitation of Reference Laboratory Services.

Key changes and additions include:

• Period for Acceptance of Offers: Offerors must hold prices firm for 180 calendar days from the proposal receipt date.
• Debriefings: Unsuccessful offerors requesting information will receive a debriefing.
• Proposal Submission Instructions:
  • Proposals must consist of five volumes: Business, Technical, Performance Risk, Small Business Subcontracting, and Price.
  • Each volume must be clearly labeled with offeror information, CAGE code, UEI, volume number, and title.
  • Proposals must be submitted via email, with a maximum email size of 20MB. Specific subject line format and delivery/read receipts are required.
  • Only the last complete proposal submitted by the due date will be evaluated if multiple are submitted.
  • General formatting requires 11-point font, 8.5x11 inch pages with 1-inch margins. Tables/illustrations may use a reduced font size.
• Proposal Content Principles: Information must be confined to the appropriate volume/section for evaluation.
• Cross Referencing: Each volume must be standalone; the government will not search for misplaced information.
• Questions and Answers: Specific points of contact are provided for submitting questions via email.
• Basis for Award: A best-value tradeoff process will be used. Proposals must be rated "Acceptable" for Technical and Small Business Subcontracting, "Satisfactory Confidence" or higher for Performance Risk, and have a fair, reasonable, and balanced price. Offerors must also be determined responsible.
• Evaluation Factors: Proposals will be evaluated on four factors in descending order of importance: Technical (with four equal sub-factors), Performance Risk, Small Business Subcontracting Participation, and Price. Non-price factors combined are significantly more important than Price.
• Volume I - Business Proposal: Includes requirements for a cover letter, table of contents, administrative contact data, SF 1449, SF 30 (for amendments), and representations and certifications (preferred method is SAM.gov).
• Volume II - Technical Proposal: Must be a complete, self-contained volume demonstrating capability. Offerors must "demonstrate, not restate" PWS requirements. Specific requirements for Sub-factors 1A (Cybersecurity, Transition, LIS), 1B (Technical Requirements), 1C (Quality Control/Assurance), and 1D (Supply Chain Management) are detailed, including CMMC compliance requirements.
• Volume III - Performance Risk: Requires a minimum of three and a maximum of five contract references, including Past Performance Summary Sheets and Past Performance Questionnaires (PPQs).
• Volume IV - Small Business Subcontracting: Applies to all offerors, detailing subcontracting plans and commitment documents, including minimum percentage goals for various small business categories.
• Volume V - Price Proposal: Requires firm-fixed-price proposals for all CLINs, including transition activities and laboratory testing services. Specific instructions are provided for CLIN 0001 (Transition), CLIN 0002 (Testing Services), CLIN 0003 (Transportation), and CLIN 0004 (Post Award Conference). A Total Evaluated Price (TEP) calculation method is outlined, including a 5% escalation ceiling.

This addendum modifies and supplements FAR 52.212-1, and details requirements for proposal submission, evaluation, and content across all five volumes.

Offerors must carefully review and adhere to the detailed instructions for proposal structure, content, submission methods, and evaluation criteria outlined in this addendum. Failure to comply with these requirements may result in a proposal being deemed non-compliant or unacceptable.

Form / Attachment / Pricing Sheet

This document, "DRAFT - Exhibit A- Price List_ Schedule of Required Tests FINAL.xlsx", is a pricing sheet that outlines the costs associated with various laboratory tests. It provides instructions for offerors on how to complete and verify the pricing information.

• Instructions for Price Summary Sheet: Offerors must verify all auto-calculations and report any formula errors to the Contracting Officer before submission.
• Instructions for Transition Sheet: Firm-Fixed-Price (FFP) for transition activities (PWS Section 1.6.1) should be proposed. This CLIN (0001) is structured for monthly invoicing during a transition period of up to six months.
• Instructions for Exhibit A - Test Pricing Sheets: Offerors must verify extended prices (Unit Price x Government's Estimated Quantity). CLINs 0002 and 1002 will be amount-based line items.
• Test Pricing Sheet Columns: Detailed instructions are provided for each column, including:
  • Current Laboratory Test Name
  • Lab Test Name (if different)
  • Test Methodology
  • FDA Approved Test or Laboratory Developed Test (LDT)
  • CPT Code(s) (Government-provided for base/option, offeror-provided for misc. tests)
  • Turnaround Time (TAT)
  • Prime Vendor or Subcontractor Performed
  • Proposed Price Per Test
  • Estimated Yearly Quantity
  • Total Price (auto-calculated)
  • Comments
• Limitations on Adjustments: A 5% life-of-contract ceiling for cumulative pricing modifications under TPR and/or EPA is noted.

This document is critical for offerors to understand the pricing structure and requirements for submitting a compliant proposal. It details how to price individual tests, transition activities, and miscellaneous tests, emphasizing the need for accuracy in calculations and adherence to submission instructions. Failure to comply may result in an incomplete submission, rendering it ineligible for award.

Form / Attachment / Pricing Sheet

This document, Exhibit C - Past Performance Summary Sheet, is a form provided to assist offerors in detailing their past performance references. It is to be completed in accordance with RFP HT0015-26-R-E001 Instructions to Offerors for Volume II.

• Company Information: Name, CAGE, UEI, and whether the entity is a Prime or Subcontractor.
• Contract Details: Contract Number, Task Order Number (if applicable), Period of Performance, and Contract Type. Note: IDIQ basic contract numbers should not be provided; only Task Order numbers for work completed under an IDIQ.
• Point of Contact (POC): Requires current email and phone numbers for two Government POCs (one from the contracting office, one from the customer).
• Description of Relevancy: Details on the scope, location, complexity, and magnitude of the effort.
• Contract/Task Order Award Amount: Breakdown of the base year and each option year.
• Status of the Project: Information on performance reporting, years completed, and any terminations or modifications for scope change.
• Awarded Price and Final/Projected Final Price: Price at award and the final or projected final price.

Offerors must use this form to document their past performance. Each past performance reference requires one summary sheet, with a limit of two pages per project. This information is crucial for the government's evaluation of the offeror's ability to successfully perform the contract requirements.

Form / Attachment / Pricing Sheet

This document is Exhibit D, a Past Performance Questionnaire, required for the solicitation HT0015-26-R-E001. It is used by past performance references to provide feedback on a contractor's performance for a previous contract. This feedback is crucial for the government's evaluation of the offeror's ability to successfully perform the current requirement.

• Respondent Information: Details of the past performance reference (Contracting Activity/Customer, Point of Contact, etc.).
• Offeror's Reference Information: Details of the contractor being referenced (Contractor Name, Point of Contact, etc.).
• Contract Information: Details of the contract being referenced (Contract Number, Type of Contract, Performance Period, etc.).
• Magnitude and Complexity: Information about the services provided, contract value, geographic scope, number of tests performed, and whether STAT courier services were used.
• Performance Assessment: Ratings and explanations for Quality of Service, Cost Control, Timeliness/Schedule, Business Relationships, and Key Personnel.
• Performance Summary: Questions regarding whether the firm would be awarded another contract and if the contract was terminated for default or cause.

Bidders must ensure their past performance references receive and complete this questionnaire accurately and promptly. The information provided by these references will directly impact the evaluation of the bidder's past performance, a key factor in the overall award decision for Solicitation HT0015-26-R-E001. The questionnaire requires detailed feedback across multiple performance areas, including quality, cost, timeliness, business relationships, and key personnel.

Form / Attachment / Pricing Sheet

This document, Exhibit E, provides a sample Sub-Contractor/Teaming Partner Consent Letter and Teaming Partner Table(s). It is intended for use by potential prime offerors responding to RFP HT0015-26-R-E001 for Clinical Reference Laboratory Testing Services.

• Consent Letter: Requires confirmation of the subcontractor/teaming partner's role and consent for the prime offeror to discuss their past and present performance information with the government for the source selection process. It also requires the signature of an authorized individual, along with their title, company name, address, CAGE code, and contact information.
• Teaming Partner Table(s): This section requires the prime offeror to provide details about their subcontractors or teaming partners. Information requested includes company name, address, point of contact, percentage of contract workload, business relationship, and small business designation for each subcontractor/teaming partner.

Prime offerors must complete and submit this exhibit as part of their proposal. It is crucial for documenting teaming arrangements and obtaining consent for performance information release, which is a component of the government's performance risk assessment and best value determination.

Form / Attachment / Pricing Sheet

This document, "PWS ATTACHMENT 1 - SUMMARY OF DoD FACILITIES," serves as an attachment to a Performance Work Statement (PWS). It provides a comprehensive list of Department of Defense (DoD) facilities, categorized by branch (Air Force, Army, Coast Guard, Navy), along with their respective facility names and DMIS IDs.

• Air Force Facilities: Lists various MEDGRPs (Medical Groups) and MEDSQs (Medical Squadrons) across numerous Air Force bases, including their DMIS IDs.
• Army Facilities: Lists various Army medical centers (AMC), clinics (AHC), and medical commands (AMEDD), including their locations and DMIS IDs.
• Coast Guard Facilities: Lists various USCG clinics, sectors, and training centers, including their locations and DMIS IDs.
• Navy Facilities: Lists various Navy medical facilities (NH, NBHC, BMC) and commands, including their locations and DMIS IDs.
• Note: The list of sites is subject to change during the life of the contract.

This attachment is crucial for bidders responding to a PWS. It details the specific locations where services may be required under the contract. Bidders should review this list to understand the geographical scope and the types of facilities involved, which can impact resource allocation, logistical planning, and overall bid strategy.

Form / Attachment / Pricing Sheet

This document is a Contract Data Requirements List (CDRL) for DD Form 1423-1, dated February 2001. It specifies the requirements for a "System Security Plan and Associated Plans of Action for a Contractor's Internal Unclassified Information System."

• Data Item Number: P170
• Title: System Security Plan and Associated Plans of Action for a Contractor's Internal Unclassified Information System
• Subtitle: Initial
• Contract Reference: See PWS paragraph
• Requiring Office: THP/HPOSS
• Submission: Submit to the KO via the DOD Safe website.
• First Submission: One-time, due within 30 calendar days after contract award.
• Subsequent Submission: Annual (Option Period), due 30 calendar days before the anniversary date of each option period.
• PII/PHI: No
• File Format: No specific file format required.

This form details the specific requirements for the System Security Plan (SSP) that the contractor must provide. It outlines the expected content of the SSP, including system boundaries, implementation of NIST SP 800-171 security requirements, and associated plans of action for correcting deficiencies. Bidders should pay close attention to these requirements when preparing their proposals, as the SSP is a critical deliverable. The document also recommends using the CUI SSP template available at https://doi.org/10.6028/NIST.SP.800-171r3 and suggests utilizing NIST SP 800-171A for assessment objectives.

Form / Attachment / Pricing Sheet

This document, titled "DRAFT - PWS Attachment 3- B2B Gateway Implementation Plan and Questionnaire.pdf", outlines the requirements and procedures for a vendor to implement a Business-to-Business (B2B) Gateway connection with the Defense Health Agency (DHA). It serves as a guide for vendors to understand and complete the necessary steps for establishing secure communication infrastructure with DHA's Military Health System (MHS).

• B2B Gateway Questionnaire: The core of the document is the questionnaire that contractors must complete to identify required system communication infrastructure. This includes requirements for Wide Area Network (WAN), LAN, VPN, Web DMZ, and B2B Gateway access.
• Implementation Plan: Details the process for connecting to DHA-managed enclaves, systems, or Military Treatment Facilities (MTFs) remotely using DHA's Server to Server (S2S) dedicated platform.
• Appendices: Include detailed information on:
  • Software and Settings/Hardware Requirements (e.g., Cisco device models, licenses)
  • System Performance Requirements (e.g., response time, uptime)
  • VPN Implementation Forms
  • Connectivity Requirements Submission (using an Excel workbook)
  • Network diagrams ("As Is" and "Last Mile")
  • Device Package Slip for shipping configuration components
  • Approval forms for Site ISSM, Program Manager, and Vendor Partner Security Manager.
• Points of Contact: Provides contact information for various DHA personnel and offices involved in the B2B Gateway implementation.

This document is critical for any bidder proposing to connect their systems to the DHA network. It specifies the technical requirements, necessary hardware, network configurations, and approval processes. Vendors must carefully review and complete the questionnaire and associated appendices to ensure their proposed solution meets DHA's security and connectivity standards for B2B integration.

Form / Attachment / Pricing Sheet

This document, the "Defense Health Agency (DHA) Contractor Common Access Card (CAC) Request Process Handbook," Version 3.0 (July 2024), outlines the procedures for obtaining a Common Access Card (CAC) for contractors and other mission partners requiring access to Department of Defense (DoD) systems and facilities. It details the use of the Mission Partner Identity Credential and Access Management (MP-ICAM) application.

• MP-ICAM Application: A Microsoft Excel spreadsheet with 28 data entry fields per applicant.
• Sponsorship: Details types of applicants who can be sponsored (DoD Contractor, Foreign Affiliate, Presidential Appointee, Non-Federal Agency Civilian or Contractor, OCONUS Hire, Other Government Agency Civilian or Contractor).
• Process Flow: Requires Facility Security Officer (FSO) or Contracting Officer Representative (COR) to complete the spreadsheet after the applicant has an initiated or current investigation through the Defense Information System for Security (DISS).
• Submission: The completed spreadsheet is submitted to the DHA MP-ICAM Mailbox (dha.ncr.security.mbx.personnel-security-tass@health.mil).
• Data Fields: Provides detailed instructions for each column in the Excel spreadsheet, covering applicant identification, personal details, contact information, sponsoring agency, contract details, and work location.
• Timeline: Applicants must report to a RAPIDS Issuing Facility within 89 days of approval.

This handbook is crucial for any bidder or contractor personnel who will require a CAC for access related to this opportunity. It clarifies the specific data requirements, the submission process, and the roles of the FSO/COR and MPAS. Understanding these steps is essential for ensuring timely access and compliance with security protocols.

Form / Attachment / Pricing Sheet

This document, DHA Form 33, is a "Request for DoD Common Access Card (CAC) Trusted Associate Sponsorship System Registration." It is used to initiate the process for obtaining a CAC for personnel requiring access to DoD facilities and networks. The form collects necessary information for verification and registration.

• Section I: Collects information about the contract, including FSC Name, Contract Order Number, Email Address, Company, and Contract Expiration Date.
• Section II: Collects information about the DHA Approving Official (COR, Task Manager, or Technical Rep) and requires their signature.
• Section III: Collects detailed personal information for each applicant, including Last Name, First Name, MI, SSN, Date of Birth (DOB), Place of Birth (POB), and Email Address.
• Section IV: For Authorized Mission Assurance Personnel only, to verify background investigation and vetting status.
• Privacy Act Statement: Provides information on the authority, purpose, routine uses, and disclosure of the collected personal information.
• Instructions for Completion: Details the steps for Industry Facility Security Officers, DHA Approving Officials, and Trusted Agents to complete and process the form.

Bidders may need to complete and submit this form as part of the onboarding or personnel security process for individuals who will be performing work under a DoD contract. It is crucial for understanding the requirements and process for obtaining necessary access credentials for personnel.

Form / Attachment / Pricing Sheet

This document, titled "DHA MANDATORY TRAINING LIST Fiscal Year 2025," serves as a comprehensive guide for Defense Health Agency (DHA) personnel regarding required federal training. It outlines various training topics, their frequency, delivery methods, regulatory guidance, and applicability to different DHA audiences (Civilian, Contract Support, Military branches, Supervisors, Managers, Healthcare Providers, etc.).

• Training Topics: Lists specific courses such as "DoD Cyber Awareness Challenge," "HIPAA and Privacy Act," "Controlled Unclassified Information (CUI)," "Combating Trafficking in Persons," and "Suicide Risk Care Pathway Training."
• Frequency and Time: Specifies how often each training must be completed (e.g., Annually, One Time, Every 3 Years) and the estimated time commitment.
• Regulatory Guidance: Cites the relevant Department of Defense Instructions (DoDIs), Public Laws, and other directives that mandate each training.
• Audience Applicability: Clearly indicates which personnel groups are required to complete each training, using symbols for supervisors, managers, and senior leaders.
• Frequently Asked Questions (FAQs): Addresses common queries regarding automatic enrollment in JKO, definitions of DHA audiences, healthcare provider status, tracking training completion, and alternative training options.

While this document primarily targets DHA personnel, it is relevant to potential bidders who may be required to complete certain mandatory training as a condition of contract performance. Understanding these requirements can help bidders assess the full scope of personnel obligations and associated costs. Specifically, bidders should note training requirements for roles such as supervisors, managers, and healthcare providers, as these may be critical for contract execution. The document also clarifies that contractors supporting DHA with DHA network accounts are required to complete DHA Cyber Awareness and HIPAA training at a minimum.

Form / Attachment / Pricing Sheet

This document is the DD Form 2875, System Authorization Access Request (SAAR). It is used to request access to Department of Defense (DoD) systems and information. Bidders may need to complete this form if they are contractors requiring access to specific systems as part of the contract.

• Part I: Requester's personal and contact information, organization, job title, and IA training completion.
• Part II: Endorsement by Information Owner, User Supervisor, or Government Sponsor, including justification for access, type of access requested (authorized/privileged), and systems/data to be accessed.
• Part III: Security Manager validation of background investigation or clearance information.
• Part IV: Account information prepared by authorized staff.
• Instructions: Detailed guidance on completing each section of the form.

If this opportunity involves contractor personnel requiring access to government systems, bidders will likely need to understand and complete this form for their employees. It outlines the information and endorsements necessary to gain system access, which is crucial for fulfilling contract requirements.

Statement of Work (SOW) / Performance Work Statement (PWS)

This document outlines the Performance Requirement Summary (PRS) for contractor service requirements, detailing performance objectives and minimum acceptable service levels critical to mission success.

• Issue Reporting: Contractor must inform the DHA COR in writing of issues impacting testing or test results within 12 clock hours of identification.

• Technical Data: Provide necessary technical data for new test interfaces within 2 business days of request.

• Methodology Changes: Notify DHA COR, SA COs, and SA CORs of updated test changes at least 15 days prior to implementation.

• Supplies & Equipment: Contractor-furnished supplies must be available for use 95% of the time.

• Courier Services: Ensure all courier pick-ups are not missed and are on-time (99% of the time). Unscheduled/STAT pick-ups require a response within 3 hours of notification (95% of the time).

• Lab Information System: Ensure SA has access to the LIS interface 98% of the time.

• Critical Results: Telephonically notify the SA of critical results within 30 minutes of confirmation (95% of the time).

• Amended Reports: Telephonically notify the SA within 30 minutes and electronically transmit within 1 day (95% of the time).

• Testing Errors: Report non-conforming events or erroneous test results to the DHA COR within 24 hours of discovery (95% of the time).

• Error Investigation: Provide a full investigation of laboratory testing errors, including corrective action and monitoring, within 30 days of discovery (100% of the time).

• AP Specimens: Return AP specimens within 7 calendar days after final diagnosis (98% of the time).

• Turn Around Times (TATs): Ensure established laboratory testing TATs are met 98% of the time.

• Mission Essential Services Plan: Provide the plan to the COR/Designee within 30 days of contract award.

• Specific Acceptable Quality Levels (AQLs) are defined for each performance objective, such as 95%, 98%, or 99% compliance.

• Surveillance methods include Periodic Inspection, review of reports (e.g., Quarterly TAT Report), and by exception.

• Not explicitly detailed in this attachment, but implied to be related to laboratory testing services and courier pick-ups.

• Contractor must provide a Mission Essential Contractor Services Plan within 30 days of contract award.

Form / Attachment / Pricing Sheet

This document, "PWS Attachment 9 - Deliverables Schedule," outlines the specific deliverables required under the Performance Work Statement (PWS) for the referenced solicitation (RFP HT001526RE001). It details what the contractor must provide, the frequency of delivery, the required format, to whom it should be submitted, and the relevant section of the PWS.

• Deliverables: Includes a range of items such as quarterly reports, phase-in/phase-out services, Quality Management Program (QMP) and Quality Control (QC) program documentation, Quality Assurance (QA) policies, QC results, monthly reports, test results, and assessment reports.
• Frequency: Specifies delivery timelines, including quarterly, within a certain number of days of a request or contract award, or upon request.
• Medium/Format: Primarily requires "Searchable PDF" or "Spreadsheet" formats.
• Submit To: Identifies the recipients, typically the Contracting Officer's Representative (COR) and/or the Contracting Officer (CO).
• Applicable To: References specific sections within the PWS that relate to each deliverable.

This attachment is crucial for bidders as it clearly defines the expected outputs and reporting requirements of the contract. Understanding these deliverables, their timelines, and submission requirements is essential for accurately estimating costs, developing a compliant technical approach, and assessing the overall scope of work. Bidders should pay close attention to the specific requirements for each deliverable to ensure their proposals adequately address all contractual obligations.