Closed Circuit TV Maintenance Support for DFAS-IN

Form / Attachment / Pricing Sheet

This document is a Contractor Capability Survey designed to gather information from potential vendors regarding their ability to meet the requirements of an unspecified Performance Work Statement (PWS). It serves as a pre-solicitation tool to assess industry capabilities.

Part 1. Business Information:

• Company Name
• CAGE Code
• Address
• Website URL
• Business Size
• Contact Person and Title
• Email Address and Telephone Number
• GSA Schedule Contract status (if applicable)
• SAM registration status
• Ownership details (domestic/foreign)

Part 2. Survey Questions:

• Ability to meet PWS Qualifications (Sections 6.0-9.0)
• Capability to supply replacement CCTV, IDS, and ACS components (Section 2.0 of PWS)
• Possession of LENEL/On-Guard Certification and documentation
• LENEL Value Added Reseller (VAR) status and documentation
• Experience with Bosch and DMP Intrusion Detection System panels
• Authorization as a Bosch and DMP equipment reseller and documentation
• Experience providing maintenance, repair, and technical support for similar CCTV/IDS contracts (last 5 years, with examples)
• Technician experience (minimum 3 years) servicing similar intrusion detection systems
• Ability to provide estimated pricing (details or separate attachment)
• Opportunity for additional feedback regarding the SOW

Potential bidders should use this survey to:

• Determine if their company meets the preliminary qualifications outlined in the PWS.
• Identify specific technical capabilities and certifications required.
• Assess their experience against the stated requirements.
• Prepare to provide detailed business and technical information if interested in the opportunity.

Other / Unclassified (Sources Sought Notice)

This notice is for market research purposes only and does not constitute a solicitation or commitment by the Government. The Defense Finance and Accounting Service (DFAS) is seeking information from interested and capable vendors for maintenance and on-call service support for Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) located at DFAS Indianapolis, IN.

Services include, but are not limited to:

• Routine preventative maintenance
• Troubleshooting and repair
• System administration and configuration support
• Installation, removal, and replacement of system components

Vendors should demonstrate experience and expertise in:

• LENEL ON Guard System software applications
• LENEL Certification
• LENEL Value Added Reseller (VAR) status
• Bosch and DMP Intrusion Detection Systems panels and devices
• Bosch and DMP Reseller Authorization

Interested vendors are requested to submit a Contractor Capability Survey, including a capability statement (max 3 pages) and rough estimated pricing. Specific information required includes Company Name, Address, POC, CAGE Code, Business Size, explanation of how requirements will be met, and estimated pricing.

• Response Deadline: March 19, 2026, at 4:00 PM EST

• Submission Email: dcoleman.dieger.civ@mail.mil and terri.l.davis34.civ@mail.mil

• Point of Contact: Coleman Dieger, Contracting Specialist (614-894-8489)

• Contracting Officer: Terri Davis (614-701-3599)

• Period of Performance: One (1) year base period with four (4) one-year option periods (total not to exceed five years).

• Place of Performance: Defense Finance and Accounting Service-Indianapolis, 8899 East 56th Street, Indianapolis, IN 46249.

• NAICS Code: 561621 – Security Systems Services (except Locksmiths); $25M

All qualified and experienced sources, including small businesses (various categories), are encouraged to respond. Responses will be used to determine the appropriate acquisition strategy.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for maintenance and on-call service support for the Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) at the Defense Finance and Accounting Service-Indianapolis (DFAS-IN).

• Furnish all labor, supervision, tools, materials, equipment, hardware, software, and field devices to ensure DFAS-IN ACS and IDS remain fully operational and properly installed.

• Access Control System (ACS) includes: LENEL System Administration, Alarm Monitoring, Video Viewer support, and Automatic door openers.

• Intrusion Detection System (IDS) includes: DMP and Bosch system panels and associated components.

• The contract covers maintenance, repair, and replacement-in-kind of existing DFAS-IN ACS and IDS components. New system installations, capacity increases, or expansions are outside the scope.

• Place of Performance: Defense Finance and Accounting Service-Indianapolis, 8899 East 56th Street, Indianapolis, IN 46249.

• Period of Performance: One (1) year base period with four (4) one-year option periods, not to exceed five (5) years total.

• Emergency Response: Qualified technician within 4 hours for critical assets, 24 hours for non-critical assets, 24/7/365.

• Non-Emergency Response: Qualified technician within 24 hours for non-emergency repairs during normal business hours.

• Completion Timeline: Emergency repairs within 24 hours for critical assets, 48 hours for non-critical assets. Non-emergency repairs within 5 business days.

• System Availability: Maintain ≥ 98% monthly uptime per standalone system.

• Reporting: Monthly Uptime Report, Test Reports, Manufacturer's Field Reports, Service Records.

• Qualifications: Demonstrated working knowledge of Lenel OnGuard, authorized reseller status for LENEL, Bosch, and DMP. Technicians must have current manufacturer certifications and a minimum of three years of experience.

• Security: Personnel must be U.S. Citizens, meet fitness review and background investigation requirements (Tier 3 or equivalent minimum), and complete mandatory security training.

• Invoicing: Compliance with Wide Area Workflow (WAWF) electronic invoice system.

• Data Protection: Compliance with CMMC Level 1 requirements for Federal Contract Information (FCI).