Collaborative Public Safety Solution

Request for Information (RFI)

This RFI is issued by the Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Division for market research purposes. The goal is to gather industry input on capabilities, innovations, and potential challenges for a "Collaborative Public Safety Solution." This RFI is not a solicitation and does not commit the Government to award a contract. Responses will help inform the Government's final requirements and identify potential vendors.

The Collaborative Public Safety Solution aims to modernize and consolidate existing collaboration tools into a unified, secure, and user-friendly platform for federal, state, local, tribal, territorial, and international partners. The envisioned solution will enhance communication, information exchange, and operational efficiency.

• Enhance Access to Services: Streamline secure user access to CJIS collaboration services.

• Simplify Operations and Maintenance: Create a user-friendly collaborative suite.

• Improve Integration: Ensure seamless integration of various technologies.

• Promote Interoperability: Prioritize industry-standard frameworks like NIEM.

• Unified UI/UX: Deliver a cohesive, intuitive, and consistent user experience across all modules.

• Key Requirements: Include Unified Visual Identity, Dynamic Interface Adaption, Accessibility Compliance (Section 508), and Cross-Platform Optimization.

• Secure Workspaces and Dashboards: For authoring, organizing, and communicating sensitive information, with visualization tools, custom displays, geospatial integration, real-time updates, and version control.

• Data Collection and Business Process Tools: Automated, customizable data collection forms.

• File Sharing, Collaboration, and Transport Capabilities: Secure file sharing with internal and external users, hierarchical folder structure, drop-and-share functionality, and access controls.

• Feature-Rich Report Generation Tools: Aggregate data for automated report authoring and delivery, with optional AI support.

• Robust and Modern Communication Tools: User-to-user and group audio/video conferencing (up to 1000 sessions), secure chat, and secure email/messaging capabilities.

• Shared Calendars and Scheduling: Group calendars for event management and task assignment.

• Incident and Crisis Management Tools: Capabilities to input, organize, track, and respond to public safety events, including data entry, geospatial visualization, and integration with RMS/CAD systems.

• Personnel Accountability Tools: Manage personnel and shift schedules, including real-time location tracking.

• Consolidated Search: A secure search capability across the entire suite.

• Feature-Rich User Support Chatbot: AI-supported chatbot for user queries and assistance.

• Integration and Interoperability: Bi-directional data exchange with external public safety systems using standardized protocols.

• Dedicated Geospatial Services: Integration with ArcGIS standards.

• Business Analysis Tools: Track system performance metrics and user adoption.

• Performance: 99.99% availability, minimal downtime, cloud-hosted, FedRAMP-approved components.

• Scalability: Accommodate large and diverse amounts of information and users.

• User Profiles: Facilitate RBAC and ABAC, personalized experience.

• Granular Access Control: Dynamic access controls based on user profiles and session context.

• Language Support: Non-English user support and translation services.

• Standards and Policies: Adherence to NIST SP 800-53, NIST SP 800-63-3B, and CJIS Security Policy.

• Cost Information: Provide Rough Order of Magnitude (ROM) for a five-year lifecycle, including cost assumptions, pricing model, key cost drivers, and deployment model.

• Capability Statements: Indicate how the solution meets or exceeds requirements.

• Response Limits: Maximum 10 pages, including Cover Page and ROM. Specific formatting requirements apply.

• Submission Deadline: No later than Close of Business (COB) March 31, 2026.

Open to small and large businesses for market research. Firms should identify themselves and provide company name, business size, and evidence of capability to provide requested services/products. GSA Schedule and other contract vehicles may be requested.

This RFI is for informational and planning purposes only. Responses are voluntary, not offers, and will not be accepted to form a binding contract. No funds are available for response preparation.