Commercial Solution Opportunity - Defense Commissary Agency (DeCA)

Solicitation / RFP / RFQ

The Defense Commissary Agency (DeCA) is seeking innovative, commercial approaches for Coupon Redemption Services. The prospective contractor will provide a comprehensive, secure, and scalable service for DeCA's worldwide commissary stores, handling approximately 39,000,000 paper and digital coupons annually. The goal is to leverage technology to reduce physical submission requirements, lower processing costs and time, and ensure high standards of accuracy, compliance, and operational efficiency.

• Comprehensive coupon redemption service including personnel, supervision, labor, equipment, materials, facilities, supplies, and transportation.

• Utilization of technology to minimize physical submission requirements.

• Solution must meet high standards of accuracy, compliance, and operational efficiency.

• Anticipated Period of Performance: August 1, 2026, through July 31, 2027.

• Includes four one-year option periods, extending performance through July 31, 2031.

• Interested vendors must submit a Commercial Solutions Proposal.

• Volume II Technical proposal shall not exceed 10 written pages with a minimum 12-point font.

• The closing date for this opportunity is Friday, February 20, 2026, at 4:00 PM Eastern Standard Time (EST).

• All communications and proposal submissions are to be sent via email.

• Vendors should have proven expertise in coupon processing, real-time validation, fraud mitigation, reimbursement management, and data reporting.

• DeCA elects to forego Phases 1 and 2.

• Points of Contact for communications and submissions: Diana Gross-Bendall (diana.gross-bendall@deca.mil) and Vernon Mayfield (vernon.mayfield@deca.mil).

Solicitation / RFP / RFQ

This document announces a Commercial Solutions Opening (CSO) by the Defense Commissary Agency (DeCA) to procure innovative commercial technologies, products, and services. The goal is to modernize business operations, enhance the military non-pay benefit, and achieve significant patron savings. The CSO utilizes a streamlined acquisition process under DFARS Subpart 212.70 and FAR Part 12, aiming for rapid decisions and efficient delivery of critical solutions. Contracts awarded will be fixed-price and may result in awards through 2028.

DeCA is seeking innovative commercial solutions that can:

• Improve the commissary benefit.
• Decrease costs without diminishing the benefit.
• Improve processes prone to fraud, waste, or abuse.
• Reduce waste and decrease process variation.

Areas of Interest (Aols) will be defined via attachments and may include:

• Grow Sales

• Develop Leaders-Build the Bench

• Drive Accountability

• Lower Costs

• Modernize Business

• Contracts will be structured as fixed-price.

• The period of performance may extend through 2028, with the possibility of extension via amendment.

• No specific dollars are reserved for awards under this CSO.

• The CSO process may be multi-phased, potentially including:

  • Phase 1: Submission of written solution brief.
  • Phase 2: Presentation (if applicable).
  • Phase 3: Request for Commercial Solution Proposal (CSP).

• The Government may forgo phases based on individual merits or urgency.

• Solution briefs have specific content requirements, including a cover page, executive summary, technical concept, and pricing.

• Evaluation criteria for solution briefs include responsiveness, technical merit, and affordability.

• CSPs require separate Volume I (Price) and Volume II (Technical) submissions.

• Price proposals will be evaluated for fairness and reasonableness.

• Technical proposals will be evaluated for acceptability.

• No specific set-aside requirements are mentioned.

• Companies must have a Unique Entity ID (UEI) and be registered in SAM and PIEE/WAWF.

• Companies must be determined responsible and not be suspended or debarred.

• DeCA will not provide funding for proposal development costs.

• The Government reserves the right to amend the CSO, add Areas of Interest, extend the CSO, and negotiate terms.

• Companies are encouraged to frequently check SAM.gov for new Aol postings.

• The Procurement Integrity Act (PIA) applies to this CSO.