Common Manual Initiative

SOL #: 91003126P0003Award NoticeSole Source

Overview

Buyer

Education
Education, Department Of
FSA ACQUISITIONS OFFICE
WASHINGTON, DC, 20202, United States

Place of Performance

Washington, DC

NAICS

Administrative Management and General Management Consulting Services (541611)

PSC

Program Management/Support Services (R408)

Set Aside

8(a) Sole Source (FAR 19.8) (8AN)

Timeline

1
Posted
Apr 7, 2026

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The U.S. Department of Education, Office of Federal Student Aid (FSA), has awarded a direct 8(a) contract to Celiture, LLC for the Common Manual Initiative. This contract covers the design, development, piloting, and operationalization of a Direct Loan Common Manual, aiming to standardize federal student aid servicing and collections.

Scope of Work

This initiative focuses on establishing clear, concise, and consistent federal standards across high-impact servicing and collections functions. The primary goals include:

  • Reducing inconsistent borrower treatment across vendors.
  • Improving borrower understanding, engagement, and outcomes.
  • Enabling effective implementation, oversight, and continuous improvement aligned with FSA’s Performance-Based Organization (PBO) authority under the Higher Education Act.

Contract & Timeline

  • Awarding Agency: U.S. Department of Education, Office of Federal Student Aid (FSA)
  • Awarded Contractor: Celiture, LLC
  • Contract Type: Direct 8(a) Contract (awarded under a Partnership Agreement between SBA and Department of Education)
  • Set-Aside: 8(a) Sole Source (FAR 19.8)
  • Product/Service Code: R408 - Program Management/Support Services
  • Place of Performance: Washington, DC, United States
  • Award Date: April 7, 2026

Award Details

This contract was awarded as a direct 8(a) sole source, leveraging the partnership agreement between the Small Business Administration (SBA) and the Department of Education. The award supports a critical initiative to enhance the consistency and effectiveness of federal student aid operations.

Contact Information

People

Points of Contact

Michael PigramPRIMARY

Files

Files

No files attached to this opportunity

Versions

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Award Notice
Posted: Apr 7, 2026
Common Manual Initiative | GovScope