Continuing Legal Education (CLE)

Request for Information (RFI)

This RFI is issued by the U.S. General Services Administration (GSA) on behalf of the U.S. Department of Housing and Urban Development (HUD). The purpose is to conduct market research on enterprise-wide Continuing Legal Education (CLE) and legal training solutions for attorneys and paralegals. The government is seeking to assess commercial capabilities and support acquisition planning.

Vendors are asked to provide responses regarding their organization's platform and capabilities, specifically addressing:

• Enterprise Platform Capability: Support for live/on-demand CLE, centralized user administration, compliance tracking, jurisdiction-specific management, and nationwide access for approximately 150+ users.
• CLE Coverage and Accreditation: Details on on-demand courses, live webcasts, supported jurisdictions for CLE credit (including ethics/specialty), and direct reporting of CLE credits.
• Aggregated or Third-Party Content: Whether content is exclusively developed or aggregated from external providers, including details on content partners and exclusivity.
• Reporting and Administrative Features: Availability of administrative dashboards, user activity reporting, CLE compliance tracking, certificate management, and ability to upload/track external CLE credits.
• Single Sign-On (SSO) and User Management: SSO capabilities, user provisioning, account management, and help desk/customer support services.
• Comparable Federal or Enterprise Customers: Identification of any existing federal or enterprise clients using the platform for CLE management.
• Authorized Distribution: Whether services are sold directly, through resellers, or via GSA Schedule contracts.
• Additional Information: Any unique capabilities, differentiators, or limitations relevant to the requirement.

Responses should be sent to:

• Contract Specialist: lilian.librodo@gsa.gov
• Contracting Officer: charles.enoch@gsa.gov

This RFI is for market research purposes only and does not constitute a solicitation or commitment by the Government.

Statement of Work (SOW)

To provide a comprehensive, web-based legal education and Continuing Legal Education (CLE) solution for attorneys and paralegals within the U.S. Department of Housing and Urban Development (HUD), Office of General Counsel (OGC).

• Platform Access: Provide 24/7/365 online access to legal education content nationwide for an estimated 150 users, accessible via standard commercial internet browsers.

• User Account Management: Provision user accounts, assign credentials, provide password assistance, and offer user account administration support.

• Course Content and Training: Offer on-demand legal education programming, live or recorded webcasts, seminars, or courses. Content must cover broad legal subject areas relevant to federal legal professionals, reflect current laws and developments, and support professional competency.

• CLE Accreditation and Compliance: Provide CLE-accredited courses applicable across U.S. states and Puerto Rico, support ethics and specialty CLE requirements, issue certificates of completion, and track/report user CLE completion status.

• Legal Information and Resource Access: Provide access to legal reference materials and related educational resources, allowing users to view, access, and print materials.

• Help Desk and Customer Support: Offer help desk support for system access, login issues, course navigation, and general user assistance, responding within 24 hours during normal business operations.

• Customer and Account Management: Provide a designated point of contact for contract administration and customer support, assist users in identifying training opportunities, and offer ongoing customer service.

• Reporting and Invoicing: Submit monthly invoices and provide monthly usage and activity reports (e.g., active users, course participation, CLE completion, system downtime).

• Period: One (1) 12-month base period and four (4) 12-month option periods.

• Place: Services performed remotely via a web-based platform accessible nationwide.

• System Availability: 24/7/365

• Help Desk Response Time: Within 24 hours

• User Access Management: Accounts provisioned accurately and timely

• CLE Reporting: Accurate and current

• Course Content: Current and legally relevant

• A list of authorized users.

• Points of contact for contract administration and technical coordination.

• Necessary agency coordination for user onboarding.