Credentialing Verification Sources Sought
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. Department of Veterans Affairs (VA), Office of Integrated Veteran Care (IVC), is conducting market research through a Sources Sought notice for Credentialing Verification Organization (CVO) services. This effort aims to identify qualified providers capable of credentialing and monitoring community care providers for the Veteran Community Care Program (VCCP). The place of performance is Frederick, MD. Responses are due by May 26, 2026, at 4:00 PM ET.
Purpose
This Sources Sought notice is for planning purposes only to gather market information and is not a solicitation for proposals. The VA seeks to inform future acquisition decisions for comprehensive credentialing and monitoring services to ensure patient safety by verifying the qualifications and competence of community care providers.
Scope of Work
The required services, as outlined in the Draft PWS, include:
- Credentialing Support: Performing Primary Source Verification (PSV), peer-level reviews, and continuous monitoring of community care providers.
- Provider Data Management: Maintaining a secure online database for provider demographic, professional, and credentialing information.
- Verification Process: Conducting end-to-end credentialing, including application intake, PSV, file preparation, and re-credentialing.
- Ongoing Monitoring: Continuously monitoring provider licensure, certifications, sanctions, and other risk indicators (e.g., NPDB-CQ, LEIE, SAM).
- Committee Operations: Supporting the Credentialing Committee with case preparation, meeting facilitation, and documentation.
- Training & Communication: Providing training and communications to providers, staff, and stakeholders.
Information Requested
Respondents should provide detailed information on:
- Business Information: Name, point of contact, UEI, business type/size, core competencies, recommended NAICS/PSC codes, and experience with similar requirements.
- Technical Capability: Details on real-time dashboards, bulk data processing, audit reporting, national coverage, user provisioning, and implementation timelines.
- Credentialing Process: Standard PSV timeframes, handling non-responses, communication matrix, CMS star ratings monitoring, and 10-year lookback accuracy.
- Monitoring: Prevention of renewal lapses, integration of other monitoring sources, and notification/documentation of monitoring hits.
- Pricing & Contract: Recommended contract type (Draft PWS suggests Firm-Fixed Price, Single Award IDIQ), pricing models for various services, and Rough Order of Magnitude (ROM) estimates.
- PWS Feedback: Comments on the provided Draft Performance Work Statement using Microsoft Word's Comment tool.
- Competition Intent: Whether interested in competing as a prime contractor and any existing subcontracting, joint venture, or teaming arrangements.
Contract & Timeline
- Opportunity Type: Sources Sought (Market Research)
- Product Service Code: R699 (Other Administrative Support Services)
- Set-Aside: None specified
- Response Due: May 26, 2026, 4:00 PM ET
- Published Date: May 11, 2026
- Anticipated Contract Structure (from Draft PWS): Firm-Fixed Price (FFP), Single Award Indefinite-Delivery Indefinite-Quantity (IDIQ) with a 12-month base and four 12-month option periods (up to 60 months total).
Special Requirements
The contractor must be certified/accredited by a nationally recognized organization (e.g., NCQA, URAC) and maintain this accreditation throughout the contract. Data security requires FIPS 140-2 validated encryption. An initial 30-day implementation phase is anticipated.
Important Notes
This is for market research only; no payment will be made for responses. Not responding does not preclude future participation. All questions and responses must be submitted via email to the contracting officer; no phone calls will be accepted.