Cytek Aurora 3 Laser with Loader

Statement of Work (SOW) / Performance Work Statement (PWS)

The objective of this Statement of Work (SOW) is to outline the requirements for providing preventive maintenance, support, and emergency servicing for a Cytek Aurora 3 laser with a loader, located at the NIH Center for Cellular Engineering (CCE). This service is crucial for maintaining compliance with manufacturer specifications and FDA 21 CFR 211.67.

The contractor shall provide comprehensive on-site services for the Cytek Aurora 3 laser with loader. This includes:

• Preventive Maintenance (PM) inspections (one per contract year).

• Provision of one (1) PM Kit per contract year.

• Installation of software revisions released during the contract term.

• Unlimited service visits, Monday through Friday, during normal working hours (8:00 AM to 5:00 PM).

• Emergency on-site service with guaranteed response times: 48 hours for functional instruments and 24 hours for non-functional instruments (excluding weekends and holidays).

• Unlimited telephone support for instruments, reagents, and applications.

• All necessary personnel, supplies, materials, and services for servicing Government-owned equipment.

• Contract Period: July 11, 2026 – July 10, 2031 (Base year plus four option years).

• Place of Performance: NIH, Center for Cellular Engineering (CCE), 7th floor, Building 10.

• The contractor must perform work independently and not as an agent of the government.

• Decontamination of equipment prior to work commencement is the contractor's responsibility.

• Compliance with appropriate laboratory practices, policies, and safety precautions is mandatory.

• The contractor must provide any additional personal protective equipment (PPE) required.

• All labor and travel costs are to be included at no additional cost to the government.

• IT Security requirements are detailed in a separate attached form.

• Response times for emergency service are specified (48 hours for functional, 24 hours for non-functional instruments).

• Unlimited telephone support is provided.

• Software revisions are to be applied as released.

Form / Attachment / Pricing Sheet

This document is a quotation from Cytek Biosciences Inc. for a service contract on a flow cytometer system. It aims to ensure the cytometer's optimal performance with minimal downtime.

• Quotation Reference: 00057985-ver00
• Quote Date: February 12, 2026
• Quote Valid Until: July 10, 2026
• Customer: National Cancer Institute (NCI) - Frederick
• Items Quoted: Aurora 3 Laser with loader - Gold (RUO and CLC) (Product Number: N9-90551)
• Contract Structure: Base Year (11-Jul-2026 to 10-Jul-2027) plus four Option Years.
• Total Price: $101,832.00 USD
• Special Terms: Includes multi-unit/year discounting and waiver of quarterly invoicing surcharge. Invoicing will be quarterly in arrears.

This document provides a detailed price quote for a multi-year service contract for Cytek Aurora 3 Laser systems. It outlines the specific equipment covered, the contract duration (including base year and option years), pricing, and payment terms. Bidders can use this to understand the cost and structure of service contracts for this type of equipment.

Other / Unclassified

This document is a Justification for Other than Full and Open Competition (JOFOC) under the Simplified Acquisition Threshold (SAT), specifically citing FAR 13.106-1. It outlines the National Institutes of Health (NIH), Clinical Center's (CC) need for a five-year service contract for Cytek Aurora 3 Laser flow cytometers.

This justification explains why NIH is seeking to procure a service contract for Cytek Aurora 3 Laser flow cytometers from a single source, Cytek Biosciences. The rationale includes:

• Unique Capabilities: The Cytek Aurora 3 is described as essential for processing patient samples for clinical research and cell therapeutic product development, particularly for potency assurance strategies recommended by the FDA for cellular and gene therapies. Its features, such as high channel count, sensitivity, and flexibility, are critical for the NIH's clinical lab.
• Sole Source Provider: Cytek Biosciences is identified as the only vendor capable of providing the required preventive maintenance and emergency support for these specific instruments.
• Urgency and Compliance: The service contract is needed to ensure continued maintenance after current warranties expire, which is critical for compliance with FDA regulations (21 CFR 211.67) and to avoid potential harm to patients undergoing unique research treatments at NIH.
• Estimated Cost: The estimated cost for the five-year contract is $101,832.00, with an annual estimate of $20,366.40 per year.

While this document is a justification for a sole-source procurement rather than a solicitation, it provides critical context on the agency's needs and the specific equipment involved, which may be relevant for potential future opportunities or related procurements.