D--Special Notice of Intent to Sole Source Award

SOL #: DOIFFBO260029Special NoticeSole Source

Overview

Buyer

Interior
Us Fish And Wildlife Service
FWS, IT SERVICES
Falls Church, VA, 22041, United States

Place of Performance

Place of performance not available

NAICS

Software Publishers (513210)

PSC

End User Client Computing Delivered As A Service. Includes Software And Support Tools Delivered As A Service Contract And Used For End User Support Such As Tier 1 And 2 Help/Service Desk, Deskside Support, Adds/Moves/Changes, Workspace Technical Support, Audio/Video (A/V, Vtc) Conferencing, And Print Services. A/V And Vtc Include Services Typically Used In Conference Rooms And Dedicated Telepresence Rooms To Enable Workforce Communications. Print Services Include Managed Print Services (Mps) For Multifunction Printers (Print, Scan, Fax, Copy), And Other Central Printing Or Output Support Services. Workspace Includes Desktop As A Service (Daa S) And Workspace As A Service (Waa S) Delivered Via Public Cloud Or 3rd Party Providers. Client Compute Equipment Provisioned By Service Contract. Also Includes Client Related Productivity Software Accessed As A Service (Saa S), Used To Author, Create, Collaborate And Share Documents And Other Content. (DE10)

Set Aside

No set aside specified

Timeline

1
Posted
Feb 4, 2026
2
Action Date
Feb 11, 2026, 10:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The U.S. Fish and Wildlife Service (FWS), specifically the Assistant Director Information Resources and Technology Management, has issued a Special Notice of Intent to Sole Source Award for the renewal of Cisco Finesse Call Center Licenses. The FWS intends to award a firm fixed-price contract to Colossal (Annapolis, MD) for these critical licenses, which support the ESD help desk functions and FWS Enterprise users. Capability statements from interested parties are due by February 11, 2026.

Scope of Work

This requirement is for the renewal acquisition of Cisco Finesse Call Center Licenses, which enable all ESD users to log into the Cisco contact center VOIP System. These licenses are vital for the operation of the ESD help desk and support for FWS Enterprise users. The specific licenses and agents required include:

  • Part # A-FLEX-3-CC: Flex 3.0 for Contact Center (Q 1)
  • Part # SVS-CSS-SUPT-SSPT: Solution Support for Collaboration (Q 1)
  • Part # A-FLEX-CCX-S-C: On-Premises UCCX Standard Concurrent Agent (Q 70)
  • Part # A-FLEX-CCX-S-AGT: On-Premises UCCX Standard Agent License Smart Licensing (Q 70)
  • Part # A-FLEX-CCX-SVR: On-Premises UCCX Standard & Premium Server Smart Licensing (Q 1)
  • Part # A-FLEX-05-12.5-K9: On-Premises UCCX Std & Prem Media Kit v12.5 (Q 1)

Contract & Timeline

  • Type: Firm Fixed-Price Sole Source Contract
  • Authority: FAR Part 13.106-1(b) (purchases not exceeding the simplified acquisition threshold of $250,000)
  • Period of Performance: February 20, 2026 – February 19, 2027
  • NAICS Code: 513210, Software Publishers
  • Capability Statement Due: February 11, 2026, by 22:00 UTC
  • Published: February 4, 2026

Evaluation

This is an intent to award a sole source contract. The justification for sole-sourcing to Colossal is based on the proprietary nature of the existing Cisco VoIP telephony infrastructure, for which Cisco FINESSE is the only fully compatible software. This ensures necessary functionality, interoperability, and vendor support. The price will be determined to be fair and reasonable based on previous awards.

Additional Notes

This notice does not constitute a solicitation. However, any interested party believing they can meet the requirement may submit a statement of capabilities. Submissions must be in writing (Microsoft Word or Adobe PDF) via email to Mary_Rawlinson@fws.gov. No telephone requests or offers will be honored. Costs associated with preparing and submitting capability statements are the sole responsibility of the respondent.

People

Points of Contact

Niemi, MelissaPRIMARY
melissa_niemi@fws.gov
6127135216
|
6127135290

Files

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Special Notice
Posted: Feb 4, 2026
D--Special Notice of Intent to Sole Source Award | GovScope