DA01--26-HW0001 - Lantronix SW/HW Maintenance (VA-26-00012881)

Solicitation / RFP / RFQ

This document is a solicitation for the renewal of software maintenance support for Lantronix LM83X Local Manager switches. The Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Infrastructure Operations (IO) requires this support for devices located at the Austin Information Technology Center (AITC).

• Three-year subscription for extended warranty and technical support for Lantronix devices.

• Level 2 service includes extended warranty with advanced replacement and 24/7/365 technical support.

• Software updates are included.

• Contractor must provide a minimum of one phone number for the VA to contact Lantronix for maintenance support calls.

• Proof of purchase with VA entitlement (completed Attachment A Deliverable Support Information Form) must be delivered within 15 days of the contract period of performance start date.

• Period of Performance: 3 years, from July 23, 2026, to July 22, 2029.

• Not specified in the provided text.

• Set-Aside: SDVOSBC (Service-Disabled Veteran-Owned Small Business)

• Product Part Number: 83X-32S-111-NAAL2Y3

• Serial Number: A709101456

• Quantity: 1

• Solicitation Number: 36C10B26Q0295

• NAICS Code: 541519

• Product Service Code: DA01

• Contracting Office: Department of Veterans Affairs, Technology Acquisition Center, Eatontown NJ 07724.

• Point of Contact: Joshua McGarry, Joshua.McGarry@va.gov, 848-377-5136.

Justification for an Exception to Fair Opportunity

This document justifies an exception to fair opportunity for a Firm-Fixed Price Delivery Order (DO) to procure brand name Lantronix software and hardware maintenance support. This support is required for the Department of Veterans Affairs (VA) Office of Information and Technology (OIT) to maintain existing Lantronix LM83X Local Manager switches at the Austin Information Technology Center (AITC).

• 3-year renewal of software and hardware maintenance support for Lantronix LM83X Local Manager switches.

• Services include extended warranty and 24x7x365 technical support.

• Provision of a minimum of one phone number for opening maintenance support calls.

• Contract Type: Firm-Fixed Price Delivery Order (DO).

• Period of Performance: July 23, 2026, to July 22, 2029 (3 years).

• Estimated Value: [Redacted in document]

• This justification will be provided with the solicitation to appropriate NASA SEWP V GWAC holders.

• The award notice will be synopsized on the Contract Opportunities website.

• Market research indicates limited competition among approved Service-Disabled Veteran-Owned Small Businesses (SDVOSB) resellers of Lantronix.

• Limited competition is expected among SDVOSB resellers of Lantronix.

• The VA requires support compatible with existing VA-owned Lantronix infrastructure and protocols.

• Implementing a new product would require an estimated 24 months for VA engineering design, testing, and implementation.

• Estimated duplicative cost for replacing existing Lantronix hardware is approximately $8,000.

• No other manufacturer has the capability to develop and issue maintenance for Lantronix to support existing infrastructure.

• Failure to acquire this support risks significant service disruptions and increased reliance on onsite personnel for incident response.

• Market research did not yield additional sources that could meet the government's requirements, with limited competition available among authorized Lantronix resellers.

• The anticipated price will be determined fair and reasonable based on existing NASA SEWP GWAC prices.

• Price discounts will be sought.