DA01--RFI for CCR&A Vendor Demonstrations (VA-26-00031811)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA) is conducting a Request for Information (RFI) for vendor demonstrations of modern Community Care Referral, Authorization, and Utilization Management, and Care Coordination Systems. This RFI aims to gather information to inform a future recompete of the existing CCRA product, seeking innovative solutions, including those leveraging AI, to enhance Veteran experience and align with Community Care Next Generation (CCN NG) requirements. Responses are due January 26, 2026, at 12 PM ET.
Purpose
The VA seeks a modern solution to replace its current Community Care Referral and Authorization (CCRA) system, which ends in August 2027. The goal is to support community care requirements, specifically Utilization Management (UM) and Care Coordination, by integrating capabilities, enhancing interoperability, and improving the Veteran experience. The RFI is part of a two-phase process, with this first phase focusing on vendor demonstrations of industry-standard systems.
Scope of Work
Vendors are invited to demonstrate solutions covering key areas:
- Referral & Authorization Management: Coordinating, managing, and tracking referrals, including prior authorization and emergency care.
- Utilization Management: Prospective, inpatient, and retrospective UM, applying VA-defined rules.
- Care Coordination: Workflow management for complex patients, AI integration, and tracking ancillary services.
- Interoperability: Seamless integration with VA and non-VA systems using standards like HL7, FHIR, X12, and DICOM.
- Medical Documentation: Accepting structured/unstructured documents, automated data capture, and AI for analysis.
- Reporting & Data Analytics: Standard and custom reports, data warehouse integration.
- Member Tracking: Real-time status updates for referrals and Veteran notifications.
- Identity and Access Management: Robust authentication, authorization, and role-based access control.
- Compliance: Adherence to VA's TRM, Section 508, HIPAA, and data security protocols.
The future contract, informed by this RFI, will involve sustainment and development services for the HealthShare Referral Manager (HSRM) Managed Service solution, hosted in AWS FedRAMP High Government Cloud, with a focus on usability, scalability, security, and EHR integration.
Contract & Timeline
- Type: Sources Sought (Request for Information - RFI)
- Set-Aside: None specified for this RFI.
- Product Service Code: DA01 (Support Services for Application Development and Support)
- NAICS Code: 541512 (Computer Systems Design Services)
- Questions Deadline: January 16, 2026, 12 PM ET
- Response Deadline: January 26, 2026, 12 PM ET
- Published Date: January 10, 2026
Evaluation
Vendors must provide responses to a rubric spreadsheet. Higher scores will be prioritized for 1-hour demonstrations. Solutions must be fully deployable, not conceptual, with documented examples of successful implementations in healthcare settings. The rubric details extensive technical and business capability criteria, including usability, SOA, scalability, security, interoperability (HL7, FHIR, APIs), EHR integration, and VA-specific customization.
Additional Notes
This is an RFI only and not a solicitation. No marketing materials are allowed. Vendors should indicate their company's business size and status, and provide up to three references for similar solutions. Submissions and questions are to be sent via email to Felica Griffin at Felica.Griffin@va.gov.