DA10--ACRE/Feenics Gov Cloud Annual Software Support POP 8/15/2026-8/14/2027
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Network Contracting Office 19, has issued a Special Notice indicating its intent to award a sole source contract to Facility Improvement Corporation (FICO). This contract is for annual software and hardware maintenance and support for the ACRE/Feenics Gov Cloud Physical Access Control System (PACS) at the Montana VA Health Care Center. The VA is conducting market research to determine if a competitive procurement or small business set-aside is warranted.
Purpose & Rationale
The government intends to award this contract to FICO because ACRE Security has identified FICO as the sole authorized service provider in the State of Montana for these proprietary and specialized Feenics Gov Cloud software products. This presolicitation notice serves as market research, inviting other responsible sources to demonstrate their capability to meet the requirements.
Scope of Work
The contract covers the annual software fee renewal for the ACRE/Feenics Gov Cloud system, which is critical for system communication and access control. Services include:
- Updating system licenses
- Providing programming support (on-site and phone)
- Replacing defective hardware
- Annual preventative service and maintenance
- Quarterly onsite inspections
- Software and firmware updates
- Proactive system monitoring and call-in support
- User, schedule, and access modifications
- Extended warranty on parts and labor
- Monthly alarm monitoring costs
Place & Period of Performance
Services will be performed for the Montana VAHCS facilities, including Billings (Majestic and Spring Creek), Bozeman, Butte, Great Falls, and Hamilton. The period of performance is one year from the Notice to Proceed (NTP). Onsite maintenance and service personnel must be available in Ft Harrison, Montana, within 2.5 hours of a service call.
Contract Details
- Contract Opportunity Type: Special Notice (Intent to Sole Source)
- Solicitation Number: 36C25926Q0518
- NAICS Code: 518210 (Data Processing, Hosting, and Related Services)
- Size Standard: $40 Million
- Set-Aside: None specified (market research to determine if competitive procurement or small business set-aside is warranted).
Submission Requirements & Deadlines
Responsible sources interested in demonstrating their ability to meet the draft Statement of Work (SOW) requirements must submit a capability statement and supporting evidence by June 19, 2026, 10:00 AM Mountain Time. Submissions should also include a completed Market Research Table Questionnaire, responses to subcontracting limitations (for small businesses), and authorization from the OEM (ACRE Security) to provide service. This is not a request for competitive quotations.
Contact Information
Primary Point of Contact: Christine Jarvis, Contract Specialist, christine.jarvis@va.gov, 303-712-5784.