DA10--D3T1-MIN V23 Internal Paging -New (VA-26-00038071)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA) has awarded FEDSTORE CORPORATION a firm-fixed-price delivery order valued at $818,340.50 for Radio and Paging Systems Maintenance & Support for VISN 23 sites. This award ensures continued hardware and software maintenance for critical IWA Technical Services R-Comm Systems PT2020 Radio Paging Terminals.
Scope of Work
The contract covers comprehensive hardware and software maintenance support for existing IWA Technical Services R-Comm Systems PT2020 Radio Paging Terminals. Key services include:
- Maintenance for specific R-Comm components (main/backup terminals, encoder, interface board, transmitters, antennas).
- Critical hardware and software upgrades within one business day; non-critical within one month.
- Ensuring system documentation is current.
- On-site visits for operational checks, training, and performance monitoring.
- 24/7 telephone technical support.
- Immediate replacement of defective on-site hardware/software components, and within four hours for VA facility components.
- Onsite or virtual training for key personnel, with up to two additional remote/virtual or onsite training sessions per site per year.
Contract & Timeline
- Contract Type: Brand Name Firm-Fixed-Price Delivery Order
- Awardee: FEDSTORE CORPORATION, 7820 PERSIMMON TREE LN, BETHESDA, MD 20817-4520
- Award Amount: $818,340.50 (inclusive of all options)
- Period of Performance: One (1) 12-month base period, with two (2) 12-month option periods.
- Award Date: March 16, 2026
- Published Date: March 17, 2026
- Solicitation Number: 36C10B26Q0172
- Contracting Office: Department of Veterans Affairs, Technology Acquisition Center, Eatontown NJ
Justification & Set-Aside
This award was made as an exception to fair opportunity, citing FAR 16.507-7(a) and 11.204, due to the proprietary nature of the IWA Technical Services R-Comm Systems PT2020 Radio Paging Terminals. Market research indicated limited competition, though one SDVOSB reseller was identified. The government will continue market research for future competition opportunities.
Additional Notes
The internal paging system is critical for patient care, especially during Code Blue events. Failure to maintain these components would render the existing system inoperable, requiring an estimated replacement cost of over $700,000. The Contracting Officer certified that the action does not exceed $900,000.