DA10--Healthcare Provider Credentialing and Privileging Software-as-a-Service (SaaS) and Credentialing-as-a-Service (CaaS) (VA-26-00054853)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA) is conducting a Request for Information (RFI) to gather industry feedback on two potential strategies for Healthcare Provider Credentialing and Privileging. This RFI aims to inform future acquisition strategies for a Software-as-a-Service (SaaS) solution and/or a Credentialing-as-a-Service (CaaS) model. Responses will help the VA streamline provider onboarding, ensure continuous credential monitoring, and maintain compliance. Responses are due by April 3, 2026, at 12:00 PM ET.
Purpose
This RFI is for planning purposes only and is not a solicitation. The VA seeks to validate technical feasibility, refine potential acquisition strategies, determine industry capacity, and identify best practices for modernizing its credentialing processes. Responses may also inform potential set-aside determinations.
Scope of Work
The RFI is divided into two parts:
Part 1: Healthcare Provider Credentialing and Privileging SaaS The VA is exploring an enterprise-wide, fully electronic SaaS platform for the entire credentialing and privileging lifecycle. This solution must be a turnkey implementation, integrate with VistA and the Federal Health Record, meet FedRAMP security requirements, and support end-to-end credentialing, verification, continuous monitoring, privileging, and peer review activities. Key requirements include timely processing (5 days for new, 120 days prior to expiration for existing), 100% Joint Commission compliance, 99% verification accuracy, data migration, and role-based access.
Part 2: Credentialing-as-a-Service (CaaS) The VA is considering partnering with a credentialing service organization to conduct full-spectrum credentialing operations. This service must provide a comprehensive, fully electronic solution supported by qualified personnel, focusing on streamlining workflows and accelerating provider onboarding. Requirements mirror Part 1 regarding compliance, accuracy, continuous monitoring for over 250,000 providers, data migration, and reporting.
Information Sought from Respondents
Respondents should provide:
- A description of their proposed solution (people, processes, technology).
- A response matrix mapping their solution to the Requirements Traceability Matrix (RTM) (provided in the attached Excel file).
- Details of past performance with similar SaaS deployments (Part 1) or evidence of reduced credentialing timelines (Part 2).
- Current deployable capabilities (Part 1) or how the service meets requirements (Part 2).
- ATO/FedRAMP status and integration details.
- Rough Order of Magnitude (ROM) for the proposed solution/service.
- For CaaS, details on staffing model, commercial licensing, and ability to begin service by October 30, 2026.
Contract & Timeline
- Type: Request for Information (RFI)
- Set-Aside: None specified (market research stage)
- Questions Due: March 25, 2026
- Responses Due: April 3, 2026, 12:00 PM ET
- Published: March 23, 2026
Submission Instructions
Responses are limited to 15 pages per part (30 pages cumulative if responding to both). Submissions must be in one file, clearly identifying which part(s) are addressed. Include company name, address, Point of Contact, business size, NAICS code (541512), SAM Unique Entity ID, DUNS, and up to three references. No marketing materials are allowed. Submit via email to Matthew.Sanchez2@va.gov and Michael.Weckesser@va.gov.
Additional Notes
This RFI does not obligate the Government to acquire any products or services, nor will respondents be compensated for their submissions. The information gathered will be used to develop the VA's acquisition strategy.