DA10--Human Resource Service Delivery (HRSD) Software as a Solution (SaaS)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), specifically the Human Resource Service Delivery (HRSD) team, has issued a Request for Information (RFI) for commercially available, out-of-the-box Software as a Service (SaaS) solutions for HR service delivery. This RFI is for planning purposes only to gather information for an acquisition strategy and is not a solicitation. Responses are due by February 20, 2026, at 3 PM EST.
Purpose & Scope
The VA is conducting market research to identify potential solutions that can support over 400,000 users and integrate with existing VA systems like HR Smart. The desired SaaS solution should include modules for talent acquisition, onboarding/offboarding, HR Forms, HR helpdesk, and Generative AI-enabled virtual agents.
Key Information Sought from Vendors
Vendors are asked to provide details on:
- FedRAMP Certification: Moderate or above, with no more than 30% configuration required.
- VA Authority to Operate (ATO): Current status.
- Functionality: Inclusion of key HR modules and Generative AI capabilities.
- Scalability & Performance: Ability to support over 400,000 users.
- Integration: Capabilities with existing VA systems (e.g., HR Smart).
- Low-Code/AI Development: Support for VA staff to develop and deploy low-code/AI products.
- Data Access: Timely refresh rates for reporting.
- License Pricing Models: For enterprise solutions over 400,000 licenses, including tiered options, rough order of magnitude for solution and implementation, and potential changes if migrated to VA-hosted environments.
Submission Requirements
Responses are limited to 10 pages and should not include marketing materials. Submissions must include company details (name, address, POC, phone, email, business size/status, VetCert verification if applicable, NAICS, socioeconomic data, DUNS/UEI, existing contractual vehicles) and a summary of capability. Vendors should also address their intent and ability to meet the VAAR 852.219-73 set-aside requirement, though this RFI is posted as full and open for market research.
Contract & Timeline
- Type: Sources Sought / Request for Information (RFI)
- Set-Aside: None specified (Full and Open for market research)
- Product Service Code: DA10 (Support Services, Delivered As A Service Contract (SaaS or Subscription))
- NAICS Code: 541519 (Other Computer Related Services)
- Response Due: February 20, 2026, 3 PM EST
- Published: February 12, 2026
Contact Information
Submissions should be emailed to John Adamitis (john.adamitis1@va.gov), Daniel Renna (daniel.renna@va.gov), and Heather Utt (heather.utt@va.gov). The subject line must be "HRSD (location of responding (SEWP, GSA, SAMs))". Email file size limit is 5 MB.