DA10--Human Resource Service Delivery (HRSD) Software as a Solution (SaaS)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA) is conducting market research through a Request for Information (RFI) for Human Resource Service Delivery (HRSD) Software as a Solution (SaaS). This is the second RFI for this effort, now including a draft Performance Work Statement (PWS) and updated questions. The VA seeks commercially available, out-of-the-box SaaS solutions to support HR service delivery for over 400,000 users. This RFI is for planning purposes only; no contract award is intended.
Purpose & Scope
The VA's Human Resource Service Delivery (HRSD) is gathering information to inform its acquisition strategy for a comprehensive HRSD SaaS platform. The solution should be FedRAMP-certified (moderate or above), require minimal configuration, and integrate with existing VA systems like HR Smart. Key functionalities include talent acquisition, onboarding/offboarding, HR Forms, HR helpdesk, and Generative AI-enabled virtual agents. The VA is also interested in solutions that allow staff to develop low-code and AI products.
Key Questions for Vendors
Vendors are asked to address:
- FedRAMP certification (moderate or above) and configuration limits (no more than 30%).
- Distinction between configuration and customization.
- Existence of a VA Authority to Operate (ATO).
- Inclusion of modules for talent acquisition, onboarding/offboarding, HR Forms, HR helpdesk, and Generative AI virtual agents.
- Scalability and performance for over 400,000 users.
- Integration capabilities with VA systems (e.g., HR Smart).
- Ability for VA staff to develop low-code and AI products.
- Data access and timely refresh rates for reporting.
- Enterprise license pricing models for 400,000+ users, including tiered options, Rough Order of Magnitude (ROM) for solution and implementation, and cost implications for VA-hosted environments.
Submission Requirements & Timeline
- Response Due: February 20, 2026, 3 PM EST.
- Submission Method: Email to John Adamitis (john.adamitis1@va.gov), Daniel Renna (daniel.renna@va.gov), and Heather Utt (heather.utt@va.gov). Subject line: "HRSD (location of responding (SEWP, GSA, SAMs))".
- Page Limit: 10 pages (no marketing materials).
- Required Information: Company details (name, address, POC, phone, email, business size/status, VetCert proof for VOSB/SDVOSBs, NAICS, socioeconomic data, DUNS/UEI, existing contractual vehicles), summary of capability, and intent to meet set-aside requirements (though this RFI is full and open).
- Opportunity Type: Sources Sought / Request for Information (RFI)
- Set-Aside: None specified (posted as full and open for market research).
- NAICS Code: 541519
- Product Service Code: DA10
- Published Date: April 22, 2026 (latest update).
Additional Notes
This RFI is for planning purposes only and does not constitute a solicitation. It builds upon previous RFI 36C10B26Q0193.