DE01--EnCaption 4 Closed Captioning SLA (VA-26-00048911) Avery/Morgan

SOL #: 36C24C26Q0005Pre-Solicitation

Overview

Buyer

Veterans Affairs
Veterans Affairs, Department Of
PCAC (36C776)
INDEPENDENCE, OH, 44131, United States

Place of Performance

St. Louis, Missouri

NAICS

Other Computer Related Services (541519)

PSC

Support Services For End User Client Computing Including Tier 1 And 2 Help/Service Desk, Deskside Support, Adds/Moves/Changes, Workspace, Collaboration, And Productivity Software Technical Support, Audio/Video (A/V, Vtc) Conferencing, And Printer Support. A/V And Vtc Includes Support Services Typically Used In Conference Rooms And Dedicated Telepresence Rooms To Enable Workforce Communications. Printer Support Includes Managed Print Services (Mps) For Multifunction Printers (Print, Scan, Fax, Copy), And Other Central Printing Or Output Support Services. (DE01)

Set Aside

No set aside specified

Timeline

1
Posted
May 19, 2026
2
Last Updated
May 19, 2026
3
Response Deadline
Jun 1, 2026, 5:00 PM

Qualification Details

Fit reasons
  • NAICS alignment with historical contract wins in similar service areas.
  • Scope strongly matches core technical capabilities and delivery model.
Risks
  • Past performance thresholds may require one additional teaming partner.
  • Potential clarification needed on staffing minimums before bid/no-bid.
Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The Department of Veterans Affairs (VA), specifically the Veterans Health Administration (VHA) Program Contracting Activity Central (PCAC), intends to solicit proposals for EnCaption 4 Closed Captioning Support Services. This Firm Fixed Price (FFP) contract will support the Institute for Learning, Education and Development (ILEAD) Production and Delivery (PD) Service Line in St. Louis, MO. The requirement involves support and software upgrades for existing EnCaption closed captioning automatic speech recognition (ASR) appliances. The solicitation, RFQ 36C24C26Q005, is anticipated to be posted around May 19, 2026, with a closing date around June 1, 2026.

Scope of Work

The awarded contractor will provide comprehensive support and software upgrades for ILEAD's EnCaption closed captioning ASR appliances. This includes ensuring the functionality of automated captioning services for both "live" and "offline" video deliverables produced by ILEAD's broadcast facility.

Contract & Timeline

  • Contract Type: Firm Fixed Price (FFP)
  • Period of Performance: One base year with four 12-month option periods.
  • Solicitation Number: 36C24C26Q005
  • NAICS Code: 541519 (Other Computer Related Services)
  • Small Business Size Standard: $34 Million
  • Estimated Solicitation Posting: On or around May 19, 2026
  • Anticipated Solicitation Duration: 9 calendar days
  • Anticipated Closing Date: On or around June 1, 2026

Eligibility & Submission

This will be an open market competition utilizing FAR Parts 12 and 15. To be eligible for award consideration, prime vendors must be registered in SAM.gov under NAICS 541519. The solicitation will be issued as a Request for Quote (RFQ). All questions must be submitted in writing via email to Kymberly.Morgan@va.gov and Rachael.avery@va.gov. Telephone inquiries will not be accepted. The VA will use SAM.gov for all official notifications and amendments, and contractors are responsible for daily monitoring.

Additional Notes

This is a Pre-Solicitation Notice issued for informational and planning purposes only and does not constitute a request for competitive offers or a solicitation. The Government is not committed to awarding a contract based on this notice. All offerors must be registered in SAM.gov prior to contract award.

People

Points of Contact

Rachael AveryContract SpecialistPRIMARY

Files

Files

No files attached to this opportunity

Versions

Version 2
Solicitation
Posted: May 19, 2026
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Version 1Viewing
Pre-Solicitation
Posted: May 19, 2026