Defense Language Institute Foreign Language Center (DLIFLC) Oral Proficiency Testing and Reporting Services

Solicitation / RFP / RFQ

This solicitation, issued by the U.S. Army's MICC-FDO FT EUSTIS, is for services including Test Administration/Proctoring, Oral Proficiency Interview (OPI), and Web-Based Test Scheduling and Program Management. The contract is a non-personal services contract.

• Test Administration/Proctoring

• Oral Proficiency Interview (OPI)

• Web-Based Test Scheduling and Program Management

• OPI Facilitation

• Contract Type: Solicitation for Proposal (RFP)

• Period of Performance: Base Year (May 14, 2026 - May 13, 2027) with multiple option years.

• Pricing Arrangement: Firm Fixed Price for all line items.

• Proposal Submission Deadline: April 13, 2026, 12:00 PM local time.

• Submission Method: Electronic submission via email only. Facsimile and paper submissions will not be accepted.

• Evaluation Criteria: Lowest Price Technically Acceptable (LPTA). Proposals will be evaluated based on three factors: Management/Technical Approach, Past Performance, and Price.

• Discussions: May be held, but the Government reserves the right to award without discussions.

• Questions Deadline: March 26, 2026, 12:00 PM noon (ET) via email.

• The award will be made to one HUBZone small business.

• The solicitation includes numerous FAR and DFARS clauses covering various aspects of contract performance, administration, and compliance.

• Attachment 1 (Pricing Workbook) is required for proposal submission.

• Offerors must adhere to specific formatting and page limit requirements for their proposals.

Form / Attachment / Pricing Sheet

This document is a pricing matrix for the opportunity, specifically detailing labor rates. It provides a structure for bidders to input their proposed labor costs, including direct labor, fringe benefits, and overhead.

• Labor Categories: Includes "On-Site Program Manager," "Test Examiners (Six Examiners)," and "Test Scheduler (OPI/Web-Based)" under NON-IT LABOR. IT LABOR is also a category, though no specific roles are listed.
• Cost Components: The matrix outlines columns for calculating hourly unburdened labor rates, base year estimated costs (direct labor, fringe, overhead), and fully burdened annual rates.
• Inflation Factor: A column is dedicated to the "Base Year Inflation Factor," with instructions provided in a separate sheet on how to derive these factors using the Joint Inflation Calculator (JIC) from asafm.army.mil.
• Default Rates: The document specifies that a default rate of 30% for fringe benefits and 10% for overhead will be used if not otherwise specified.
• Period of Performance: Columns for "OY1 TOTAL HOURS" through "OY4 TOTAL HOURS" indicate that the pricing structure is intended to cover multiple option years.

This pricing matrix is critical for bidders to develop their cost proposals. It dictates how labor costs should be calculated and presented, including the application of specified fringe and overhead rates and the use of inflation factors for future option years. Bidders must carefully populate this matrix to ensure their pricing is compliant and competitive.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide non-personal services for Test Scheduling and Administration Services for the Defense Language Institute Foreign Language Center (DLIFLC) for Fiscal Years 2026-2031.

This PWS outlines the requirements for:

• On-site Program Manager: One full-time PM to oversee contractor employees, learn responsibilities of key roles, coordinate with supervisors and COR, and complete required orientations and certifications.

• Test Examiner/Proctor: Administer or proctor tests, ensure testing environment is conducive to performance, require identification, maintain test logs, and instruct examinees on procedures and time limits. Specific examiner-to-examinee ratios are defined based on whether audio equipment is used.

• OPI/Web-based Test Schedulers: Schedule Oral Proficiency Interviews (OPI) and Web-Based tests. This role includes assisting with OPI Facilitation and Test Administration as needed.

• OPI Test Facilitator: Facilitate OPI tests, prepare and monitor test sites, process documentation, and monitor tests onsite.

• Period of Performance: FY26-FY31.

• Place of Performance: Primarily at the Defense Language Institute Foreign Language Center, Presidio of Monterey, California 93944. May be subject to change due to emergency conditions.

• Quality Control Plan (QCP): Contractor must develop and maintain a QCP to ensure services meet contract requirements.

• Performance Requirements Summary (PRS): Key performance objectives include complete training (AT Level I, OPSEC, Information Assurance, Personally Identifiable Information), and performing duties in compliance with established guidelines for On-Site Manager, Test Examiner/Proctor, OPI/Web-based Test Scheduler, and OPI Test Facilitator. Acceptable Quality Levels (AQLs) are defined, with most requiring 98% compliance or zero deviation.

• Service Contract Reporting (SCR): Contractor must report labor hours via www.sam.gov.

• Non-Personal Services: Contractor personnel will not be subject to Government supervision or control.

• Training: Contractor employees must complete various mandatory training, including AT Level I, OPSEC, IWATCH, Information Assurance, and PII training within specified timeframes.

• Security: Requirements include Installation Access, Common Access Cards (CAC), and background checks. Personnel must not have conflicts of interest related to DLIFLC testing.

• Government Furnished Property (GFP): The Government will provide workspace, office furniture, utilities, desktop telephones, computers, printers, and certain materials.

• Contractor Furnished Items: Contractor shall furnish all personnel and supervision. Background checks are required.

• Holidays and Operating Hours: Work is not performed on U.S. federally recognized holidays. Standard operating hours are 0700-1645, Monday through Friday, with potential for adjusted hours agreed upon by the Government and Contractor PM.