Defense Procurement Network

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide a commercial off-the-shelf (COTS) software application to support the Defense Procurement Network (DPN), a business-matching and event-management platform for the Department of Human Resources Activity (DHRA). The DPN aims to facilitate engagement with small businesses nationwide, support market research, reduce redundancies, and provide direct access to information on processes, requirements, and contracting vehicles.

• Provide a COTS software application for business matching and event management.

• The platform must comply with federal regulations for software development, deployment, and maintenance.

• Offer a customizable, user-friendly, web-based solution with capabilities for managing events, offering 24/7 chat support, scheduling meetings, and collecting analytics.

• Automate workflows for user registration, event participation, meeting scheduling, and platform feature utilization.

• Facilitate electronic matching of suppliers, buyers, and stakeholders.

• Conduct matchmaking based on buyer requirements, supplier qualifications, and DHRA OSBP specifications.

• Filter matches to increase the probability of successful connections.

• Provide administrative and buyer/supplier consoles for managing directories, matching criteria, uploads, and meeting acceptances/declines.

• Generate reports on customized data fields, registration summaries, participant numbers by industry and group type, and activity/event registration.

• Create customized online forms for registration, surveys, and document/video uploads.

• Provide an administrative dashboard for event creation and management.

• Support event splash page customization and export of event schedules for third-party calendar applications.

• Maintain virtual venue information, key contacts, event history, and contract documents.

• Assist in developing a robust event and training schedule, including a near-term plan of action, staffing plan, points of contact, timelines, and operating procedures.

• Determine the number of virtual activities aligned with DHRA OSBP's mission.

• Provide online and/or in-person administrative support for events, trainings, and meetings, including registration, check-in, virtual breakout session staffing, and participant question response.

• Provide virtual signage and branding support.

• Provide full-access credentials for the matchmaking platform within ten (10) days of award.

• Conduct quarterly In-Progress Review Meetings (IPRs) with DHRA OSBP.

• Document specific job responsibilities, priorities, and performance expectations in a Performance Management Plan.

• Deliver monthly status reports by the 10th of each month, including work performed, financial status, overall funding status, and personnel hours.

• Schedule discussions with DHRA OSBP Team Representative six (6) weeks prior to session dates for planning and branding.

• Provide session closeout reports seven (7) days after each session.

• Deliver an annual status report thirty (30) days after the end of the fiscal year.

• Place of Performance: Contractor's location and via virtual communication. On-site performance required only during in-person events deemed essential by DHRA OSBP.

• Contractor must hold and provide proof of an active FEDRAMP authorization.

• Demonstrate successful completion of instructional design and training development for at least five (5) federal agencies within the past five (5) years.

• Demonstrate organizational experience delivering Section 508 and WCAG 2.1 compliant digital products.

• Demonstrate prior delivery of event management and meeting facilitation services for federal, state, and local governments.

• Provide qualified key personnel, including a Project Manager (PM) with a relevant degree and at least 10 years of experience, IT Program Support, and a minimum of two (2) Event/Training Support representatives.

• Government will provide source materials, SME input, and program-specific guidance.

Sources Sought / Market Research

This Sources Sought Notice is issued by the Defense Human Resources Activity (DHRA) to conduct market research for a new requirement: the development of a dynamic procurement platform. This platform is intended to guide, equip, and connect small businesses with real-time opportunities and connections within the Department of War (DoW) and the broader federal contracting landscape.

• Nature of Notice: This is a market research tool, not a solicitation. The government is not seeking proposals and will not accept unsolicited proposals. It does not guarantee a future solicitation.
• Proposed NAICS Code: 541511, Custom Computer Programming Services (size standard $34M). Vendors are encouraged to comment on this code or suggest alternatives with rationale.
• Registration Requirement: Interested parties must be registered in the System for Award Management (SAM).
• Socio-Economic Categories: Specific requirements apply for 8(a), HUBZone, Service-Disabled Veteran-Owned Small Business (SDVOSB), Women-Owned Small Business (WOSB), and Economically Disadvantaged WOSB (EDWOSB) concerns regarding SBA certification.

Interested parties must submit an unclassified capability statement (max 12 pages) including:

• Company information (name, address, POC, UEI, CAGE Code, structure).

• Business type and socio-economic category.

• Details on teaming arrangements or subcontracting plans.

• Indication of interest as Prime or Subcontractor.

• Description of teaming/subcontracting approach.

• Organization's expertise and competency related to the draft PWS, specifically:

  • Commercial off-the-shelf software for business-matching and event management.
  • Customizable, user-friendly, web-based event management tool with 24/7 chat.
  • Proof of active FEDRAMP certification.
  • Application for customized online forms (registration, surveys, document uploads).
  • Standalone application (no DoW interfaces).
  • Project management and event support staff.
  • Experience supporting OSBP and OSDBU offices.
  • Capacity for 24/7 customer service.
  • Explanation of matchmaking process.
  • Compliance with DHRA's mission and goals.

• Industry feedback on the draft PWS, including challenges and suggestions.

• Details on five (5) similar federal agency projects (within the last 5 years, including two under DoW or DHS), specifying name, value, POC, period of performance, description, and role (prime/subcontractor).

• Deadline: As listed in SAM.

• Submission Method: Electronically to DHRA Acquisition Management Directorate points of contact listed in SAM.

• Costs: All costs associated with responding are at the interested party's expense. The Government will not pay for any information or administrative costs.

• Proprietary Information: Clearly mark proprietary information; it will be handled accordingly.

• Acknowledgement: Receipt of responses will not be acknowledged, and submissions will not be returned.

• Contract Specialist: Tameka Laws (tameka.j.laws.civ@mail.mil)

• Contracting Officer: Matthew Poole (matthew.c.poole.civ@mail.mil)

• Draft PWS – Defense Procurement Network