Devolutions Remote Desktop Management & IT Operations Software Licenses and Premium Support
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The National Transportation Safety Board (NTSB) is soliciting proposals for the renewal of Devolutions Remote Desktop Management & IT Operations Software Licenses and Premium Support. This is a brand-name requirement for 65 licenses and 1 premium support, justified by existing system compatibility. The opportunity is issued as a Combined Synopsis/Solicitation (RFQ) under Full and Open Competition. Quotations are due May 12, 2026, at 12:00 PM ET.
Purpose & Context
The NTSB requires the renewal of its existing Devolutions Remote Desktop Management & IT Operations software licenses and associated Premium Support. This procurement is justified as a brand-name requirement to ensure compatibility with current systems, avoid integration issues, and prevent additional professional services and employee training costs that would arise from switching to a different solution. The estimated value of this procurement is $29,250.00.
Scope of Work
- Renewal of 65 licenses for DEVO-RCM – Remote Desktop Management & IT Operations (12-month subscription).
- Renewal of 1 Premium Support (SUP-PRE).
- Place of Performance: Washington, DC 20594, United States.
Contract & Timeline
- Contract Type: Firm-fixed-price purchase order.
- Period of Performance:
- Base Year: May 1, 2026 – April 30, 2027
- Option Year 1: May 1, 2027 – April 30, 2028
- Option Year 2: May 1, 2028 – April 30, 2029
- Set-Aside: Full and Open Competition.
- NAICS Code: 513210, "Software Publishers."
- Published Date: May 5, 2026.
- Submission Deadline: May 12, 2026, at 12:00 PM ET.
Submission & Evaluation
- Submission Method: Quotations must be emailed to ciara.bond@ntsb.gov. The maximum email size is 35 MB; multiple emails are permitted. Offerors are responsible for ensuring receipt.
- Evaluation Factors:
- Technical Acceptability (significantly more important than price).
- Price.
- Technical acceptability requires conformance with the RFQ, including providing all brand-name items as described and in specified quantities. Partial quotations will not be considered. Offerors must also meet delivery and schedule requirements.
Key Documents
- Combined Synopsis/Solicitation: Provides comprehensive details on requirements, submission instructions, and evaluation criteria.
- JOFOC SAM: Justifies the brand-name requirement for Devolutions software due to critical system compatibility.
- Attachment 1 - Clauses and Provisions: Lists all applicable contract clauses (e.g., FAR 52.212-4, 52.227-19, 52.212-5) and provisions, which are crucial for understanding contractual obligations and preparing compliant proposals.
Contact Information
- Primary Contact: Ciara Bond
- Email: ciara.bond@ntsb.gov
- Phone: 202-314-6525