DFC ENTERPRISE IT OPERATIONS SERVICES
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The U.S. International Development Finance Corporation (DFC) is conducting market research through this Sources Sought notice to identify qualified firms capable of providing end-to-end IT Operations professional services. This effort aims to support DFC's mission by delivering secure, reliable, and compliant enterprise IT services. The applicable NAICS code is 541512 – Computer Systems Design Services. Based on responses, this requirement may be set aside for small businesses or procured through full and open competition.
Scope of Work
The requirement, detailed in the accompanying Performance Work Statement (PWS), encompasses seven key task areas:
- Program Management
- Service Desk and Deskside Operations
- Infrastructure and Cloud Operations
- Network Operations
- Service Management (ITSM), utilizing ServiceNow as the authoritative system
- IT Asset Management
- Engineering Services
Services must align with DFC's Zero Trust security posture and comply with federal cybersecurity, privacy, and records management requirements. Performance will be measured via Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Contract & Timeline
- Opportunity Type: Sources Sought / Market Research
- NAICS: 541512 – Computer Systems Design Services
- Place of Performance: DFC Headquarters in Washington, DC, and a satellite office in New York City.
- Response Due: February 27, 2026, by 5:00 PM EST
- Published: February 18, 2026
Evaluation
The government will evaluate market information to ascertain potential market capacity to provide services consistent in scope and scale, secure necessary resources, implement a successful project management plan, and deliver services under a performance-based contract. This market research will inform the acquisition strategy, including potential set-asides.
Submission Requirements
Interested organizations should submit a response, not exceeding 6 pages, including:
- Organization name, address, email, website, phone, UEI, size, and type of ownership.
- GSA MAS, MAC, or other ordering vehicle details and award number.
- Tailored capability statements addressing the effort's particulars, with documentation. If subcontracting/teaming is anticipated, address the administrative and management structure.
Additional Notes
This is not a request for proposals, and submission is voluntary. The government assumes no financial responsibility for costs incurred. No feedback or evaluations will be provided. All responses must be emailed to Ms. Justine Codling at Justine.Codling@dfc.gov.