DG10--HDTV subscription and Internet Service
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contracting Office 8, has issued a Notice of Intent to Sole Source to Charter Communications for HDTV subscription and Internet Service. This requirement covers High Definition (HD) Digital Television and Dedicated Internet Access Service (DIAS) for the Orlando VA HealthCare System (OVAHCS) and Veteran Guest Internet Access (VGIA) for all Veterans Integrated Service Network 8 (VISN 8) facilities. The government contemplates a Base + 4 option period contract. Responses regarding this sole source intent are due by March 31, 2026, at 11:00 AM EDT.
Scope of Work
The service provides television viewing to in-patient rooms, out-patient clinics, waiting areas, domiciliary residents, and veteran beneficiaries/family members lodging at the Fisher House. It also includes internet access for communication and crucial support systems at various VA facilities. The Orlando VAMC at Lake Nona serves as the main hub for these services within OVAHCS and for VGIA across VISN 8. Services are required at multiple OVAHCS facilities, including Lake Nona, Lake Baldwin, Lakemont Campus, and several Community Based Outpatient Clinics (CBOCs) and Health Care Centers.
Performance Requirements
Key performance requirements include:
- New Installations: Contractor to locate Demarcation points, provide reports, manuals, set up site equipment, install, align, and test.
- Monthly HDTV/Video and DIAS Service: Provide 24/7 network operations with quality HD Digital Television service and maintain a 24/7 network operations center for outage reporting.
- Inventory and Testing: Provide inventory of system components, complete testing of cables, and replace worn cables at no additional cost.
- Outage Resolution: Resolve all outages and service interruptions with specified response times: 1 hour for critical/major outages, and 3 hours for minor interruptions.
Contract Details
- Type: Notice of Intent to Sole Source (Presolicitation)
- Anticipated Contract Structure: Base + 4 option period
- Set-Aside: Sole Source (to Charter Communications)
- NAICS: 517111 (Internet Service Providers and Web Search Portals)
- PSC: DG10 (Network Services Delivered As A Service...)
Submission & Deadlines
- Response Due: March 31, 2026, 11:00 AM EDT
- Submission Method: Email to Kurt.Kramer@va.gov