Digital Content Evaluation and Analysis Platform License Subscription for CDC Office of Communication
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Centers for Disease Control and Prevention (CDC) Office of Communication is soliciting proposals for a Firm-Fixed Price license subscription to a Digital Content Evaluation and Analysis Platform. This platform will enable rapid online user testing for CDC digital content on both desktop and mobile devices. This opportunity is a Total Small Business Set-Aside. Quotes are due March 24, 2026.
Scope of Work
The acquisition aims to procure a license subscription for an online solution that provides a digital usability testing platform. This platform must support various types of rapid online user tests, including unmoderated short tests, unmoderated standard tests, and moderated tests with live participants recruited from a Contributor Network. The system should record user screens, capture comments and feedback, and rapidly transcribe results, allowing CDC UX staff to focus on analysis and content improvement.
Key Requirements / Deliverables
- Platform License: Digital Evaluation and Analysis Platform subscription.
- Testing Capabilities: Conduct task-based, 1-click, moderated, preference, and A/B testing on live URLs.
- Data Capture: Ability to record user screens and comments on desktop and mobile devices.
- Contributor Network: Access to panelists including general consumers, healthcare providers, and public health professionals.
- Panelist counts: 50 for short tests, 1650 for standard tests, 100 for moderated tests.
- User Access: 6 creator seats with unlimited viewer seats; optional 2 additional creator seats and up to 3,000 additional session units.
- Support: Customer support via email, live chat, and phone, with 24-hour coverage during the business week.
- Compliance: Adherence to IT security, PII, and Section 508 requirements.
Contract & Timeline
- Contract Type: Firm-Fixed Price.
- Period of Performance: A base period from April 1, 2026, to March 31, 2027, with four one-year option periods extending through March 31, 2031, plus a potential 6-month extension.
- Set-Aside: Total Small Business Set-Aside (FAR 19.5).
- NAICS Code: 518210 – Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services.
- Published Date: February 26, 2026.
- Questions Due: March 12, 2026, 12:00 pm EST.
- Quote Submission Deadline: March 24, 2026, 12:00 pm EST.
Submission & Evaluation
Offers will undergo an initial acceptability screening for Section 508, PII/encryption, and Security compliance. Subsequent evaluation will consider Technical Capability, Management Approach, Similar Experience, Past Performance, and Price. Technical factors are significantly more important than price. Past performance information is required.
Additional Notes
The solicitation includes extensive clauses regarding information security, privacy, Personally Identifiable Information (PII), Controlled Unclassified Information (CUI), encryption, and incident response. Contractor employees will be required to sign Non-Disclosure Agreements (NDAs).