DNFSB IT Support Services
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Defense Nuclear Facilities Safety Board (DNFSB) is conducting an Industry Day for market research purposes for upcoming IT Support Services. This event is for a planned full and open competition for IT Operations & Maintenance (O&M), Helpdesk, embedded cybersecurity, audit/compliance, and AI-enabled operational enhancements. The anticipated contract will replace the current one, concluding in September 2026. Industry Day is March 18, 2026.
Purpose of Industry Day
The Industry Day aims to provide broad industry awareness, present a draft Performance Work Statement (PWS), validate operational assumptions, obtain structured capability feedback, confirm performance metrics, and ensure transparent engagement prior to a formal solicitation. Participation is voluntary and not a prerequisite for future solicitations.
Scope of Requirement
The contemplated requirement includes, but is not limited to:
- IT Operations & Maintenance: Tiered Helpdesk, system monitoring, SLA management, surge support, transition services.
- Embedded Cybersecurity: Vulnerability management, configuration compliance, security monitoring coordination, patch management, documentation for federal security frameworks (FISMA, NIST).
- IT Audit & Compliance: Performance validation, documentation readiness, remediation tracking.
- AI-enabled Tools: Integration of commercially available AI into the existing Microsoft-centric and cloud-supported IT environment to enhance service delivery, efficiency, monitoring, and reporting. This is not for standalone AI development or enterprise transformation.
- Key Personnel: Program Manager, Cybersecurity Lead, AI/Advanced Technology Lead, Help Desk Manager, System Administrator Lead, Network Operations Lead, Compliance and Risk Analyst, Technical Policy Writer.
- Offeror Experience: Minimum 3 years with Microsoft 365 E5/G5 security & compliance tools.
Key Details & Actions
- Industry Day Date: March 18, 2026 (Teams)
- Registration Deadline: March 16, 2026
- Registration Instructions: Email
industryday@dnfsb.govwith Company Name, UEI, CAGE, NAICS Codes, Business Size, Socioeconomic Status, and Point of Contact. - Capability Brief Submission Deadline: March 13, 2026, 6 PM EST
- Capability Brief Instructions: Submit a maximum 5-page brief to
capabilitystatement@dnfsb.govaddressing relevant experience in IT O&M, Helpdesk, embedded cybersecurity, IT audit/compliance, AI implementation, transitions, SLA management, staffing models, and feedback on the draft PWS.
Anticipated Timeline (Subject to Change)
- Industry Day: March 18, 2026
- Draft Solicitation Release (Estimated): Q3 2026
- Anticipated Award: Prior to September 2026
Important Notes
This is for market research only. DNFSB will not reimburse costs, and no evaluation, source selection, or pricing discussions will occur. Participation does not obligate DNFSB to issue a solicitation or award a contract.