Enterprise Endpoint Hardware Services (EEHS) Request for Information (RFI)
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Jet Propulsion Laboratory (JPL), under the National Aeronautics And Space Administration (NASA), has issued a Request for Information (RFI) for Enterprise Endpoint Hardware Services (EEHS). This RFI seeks information from qualified vendors capable of providing computer hardware and managing its lifecycle for JPL's end users. This is for planning purposes to identify potential sources, especially Small Businesses, and may inform a future Small Business Set-Aside procurement. Responses are due by March 25, 2026.
Scope of Work
JPL is exploring a "Managed Device Lifecycle" model, potentially a "PC-as-a-Service" approach, for approximately 7,250 Windows/Linux devices and flexible acquisition of Apple Mac computers. Key services include:
- Hardware Provisioning: Procurement, financing, warehousing, and logistics for rapid deployment.
- Device Management: Imaging and provisioning (e.g., Microsoft Autopilot/Intune, JAMF), asset tracking, and scheduled refreshes (3-4 years).
- Support & Maintenance: Hardware-level warranty and repair management.
- End-of-Life Services: NIST 800-88 compliant data sanitization.
- Legacy Fleet Management: Intake, tracking, and phased refresh for an existing fleet of approximately 8,000 assets. Vendors are asked to provide preliminary pricing, technical alignment, and narrative responses on transition strategy, imaging, Apple program management, and OEM partnerships.
Contract & Timeline
This RFI is for planning only and does not constitute a solicitation or commitment to procure services. The current support subcontract (Institutional Computing Environment - ICE) expires December 31, 2027. Anticipated successor subcontracts (EESS and EEHS) are expected to have 10-year periods of performance.
- Written RFI Questions Due: March 12, 2026
- JPL Response to Questions: March 19, 2026
- RFI Responses Due: March 25, 2026
- Webinars: JPL will host three webinars on March 10, March 12, and March 17, 2026, to address questions live. Registration links are provided in the SAM.gov posting.
Eligibility / Set-Aside
JPL is seeking information from Small Businesses across all socioeconomic categories. The relevant NAICS code is 541513 "Computer Facilities Management Services" with a size standard of $37 million. Responses may be used to determine appropriate decisions regarding a Small Business Set-Aside procurement.
Additional Notes
Any information provided will be deemed furnished with unlimited rights to JPL, with no liability for disclosure, use, or reproduction. Specific hardware configurations for Standard Laptops, High Performance Mobile Workstations, and High Performance Desktops are detailed in the RFI document.