Field Service Representative and Technical Support Services for the C-27J aircraft

Statement of Work (SOW)

This SOW outlines the requirements for providing a Leonardo C-27J Field Service Representative (FSR) and Technical Support Services to the U.S. Coast Guard (USCG) for their fleet of eight (8) C-27J aircraft.

• Provide a Leonardo C-27J FSR based at the USCG Aviation Logistics Center (ALC) in Elizabeth City, NC.

• The FSR will research and provide OEM-specific technical information and documentation to resolve technical questions related to the operation, maintenance, repair, and logistics support of the C-27J aircraft.

• Provide sustaining engineering services for the C-27J airframe, systems, and components, including responding to Requests for Technical Information (RFTI's).

• Manage the processing and response to Engineering Data Requests (EDR).

• Interpret C-27J aircraft OEM drawings and maintenance manuals.

• Provide access to historical and current C-27J service bulletins, maintenance advisories, safety bulletins, and service letters.

• Attend bi-monthly teleconferences with C-27J OEM engineering and logistics experts.

• Provide technical support for individual task orders, including potential travel.

• Response times for RFTI's:

  • Determination of Routine or Complex: 3 calendar days.
  • Solution to Routine Requests: 10 calendar days.
  • Solution to Complex Requests: 21 calendar days.
  • Solution to external supplier requests: as agreed.

• Monthly Activity Reports are due 7 business days after completion of the month.

• Period of Performance: One-year base period and two one-year option periods.

• Primary Place of Performance: Commanding Officer, USCG, ALC, MRS, PL, Elizabeth City, NC.

• Remote technical assistance may vary.

• FSR must be Leonardo trained and experienced on the C-27J.

• FSR must have a direct line of communication with C-27J OEM engineers and logistics staff.

• FSR must communicate effectively with USCG and manufacturer personnel.

• FSR must be proficient with the Mobile Interactive Maintenance System (MIMS) and Ground Interactive Maintenance System (GIMS).

• FSR must have five (5) years of experience with the C-27J.

• FSR must speak fluent English and Italian.

• FSR must have working level experience with Microsoft Office suite.

• Contractor personnel must comply with all applicable Government regulations and policies.

• FSR will be required to submit to a Security Background Check (Security Clearance, secret or confidential, is not required).

• Contractor must notify the Contracting Officer in writing at least 15 business days in advance before replacing an FSR, including justification and replacement's resume.

Solicitation / RFP / RFQ

This document is a Sole Source Justification and Approval (J&A) for a Firm Fixed Price, Indefinite Delivery Requirement Contract to procure Field Service Representative (FSR) and Technical Services to support the U.S. Coast Guard's (USCG) C-27J aircraft fleet. The USCG intends to procure these services on a sole source basis from Leonardo Spa, the original equipment manufacturer (OEM), due to the specialized and proprietary nature of the C-27J aircraft.

• Field Service Representative (FSR) and Technical Services for C-27J aircraft fleet maintenance and operational requirements.

• Services are critical for maintaining the operational capability of the C-27J aircraft, which are used for missions such as search and rescue, law enforcement, and marine resource conservation.

• Contract Type: Firm Fixed Price, Indefinite Delivery Requirement Contract.

• Period of Performance: Base Year plus two Option Years (12 months each).

• Current Contract: Services are currently provided under USCG contract 70Z03821DW0000001, which expires on April 30, 2026.

• Funding Type: Operations and Support funds.

• Year of Funding: Fiscal Year 2026.

• Estimated Total Value: Not explicitly stated, but broken down by yearly periods.

• This document is a justification for sole source acquisition, not a solicitation with submission instructions or evaluation criteria.

• The solicitation number is 70Z03826QW0000109.

• The Justification for Other than Full and Open Competition (J&A) will be posted to SAM.gov under solicitation 70Z03825QW0000005 with an estimated publication date of February 2, 2026.

• This acquisition is being conducted on a sole source basis, citing FAR 12.102, "Sole Source Acquisitions."

• The Buy American Act is not applicable.

• The C-27J aircraft was designed, manufactured, and integrated exclusively by Leonardo. Only Leonardo possesses the technical expertise and direct access to proprietary manufacturer drawings and information required to troubleshoot, repair, and support the aircraft.

• Market research, including a Sources Sought Notice, identified Leonardo Spa as the only capable source.

• Failure to approve this sole source justification would jeopardize the USCG's mission performance and ability to conduct critical operations.

Forms / Attachments / Pricing Sheets

This document, "Attachment 2 - Terms and Conditions," outlines the specific clauses and provisions that will govern any order awarded as a result of the solicitation. It serves to inform potential bidders of the contractual requirements and conditions they will be expected to adhere to if awarded a contract.

• Incorporated Provisions: Lists numerous Federal Acquisition Regulation (FAR) provisions and Homeland Security Acquisition Regulation (HSAR) clauses that are incorporated by reference. Many of these include specific dates and deviations, indicating potential updates or special conditions.
• Key Provisions Highlighted: Several provisions are marked with an 'X', indicating they are particularly relevant and require explicit attention from the offeror. These include:
  • Certification and Disclosure Regarding Payments to Influence Certain Federal Transactions
  • Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements
  • System for Award Management—Registration
  • Evaluation of Options
  • Certification Regarding Knowledge of Child Labor
  • Exemption from Application of the Service Contract Labor Standards
  • Certification Regarding Trafficking in Persons Compliance Plan
  • Buy American Certificate
  • Trade Agreements-Certificate
  • Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction
  • Instructions to Offerors—Commercial Products and Commercial Services
  • Contract Terms and Conditions Applicable to DHS Acquisition of Commercial Items
  • Service of Protest
  • Security Prohibitions and Exclusions Representations and Certifications
• Full Text Provisions: Some provisions are presented in full text, such as 52.209-5 (Certification Regarding Responsibility Matters) and 52.209-7 (Information Regarding Responsibility Matters), detailing specific requirements for offeror responsibility and past performance.
• Contract Type: Indicates the Government contemplates award of an Indefinite Delivery Requirements-Type contract.
• Submission Instructions: Includes details on offer submission, late submissions, modifications, and contract award considerations.

This document is critical for bidders as it defines the legal and contractual framework of the potential award. Bidders must carefully review all incorporated provisions and full-text clauses to understand their obligations, responsibilities, and the evaluation criteria that may be impacted. Particular attention should be paid to the provisions marked with an 'X' and those requiring specific representations or certifications, as failure to comply can affect responsibility determinations or proposal acceptability.

Form / Attachment / Pricing Sheet

This document, "Schedule of Services," serves as Attachment 1 to Solicitation No. 70Z03826QW0000109. It details the specific services, quantities, units, and pricing structure for the contract over its base and option periods.

• Services: Includes Field Service Representative (FSR), Technical Information Meetings, Logistical Support, Request For Technical Information (RFTI) COMPLEX and ROUTINE, FSR Travel, and Contractor Field Support.
• Contract Line Item Numbers (CLINs): Each service is assigned a CLIN for each contract year (Base, Option Year One, Option Year Two).
• Quantities and Units: Specifies the quantity and unit of issue (e.g., MO for Month, HR for Hour, EA for Each) for each service.
• Pricing: Provides columns for Firm Fixed Unit Price and Total for each CLIN. Note: All listed unit prices and totals are currently $0.00 in the provided data.
• Contract Periods: Covers Base Year 2026-2027, Option Year One 2027-2028, and Option Year Two 2028-2029.
• As-Required CLINs: CLINs 0004, 0005, and 0006 are designated as "as required" for all years.

This schedule is critical for bidders to understand the scope of services required, the contract structure, and the expected quantities. While the current pricing is listed as $0.00, bidders must use this as a basis for developing their firm fixed unit prices in their proposals. The "as required" nature of certain CLINs also needs to be factored into bidding strategy.