Food Services FBI Headquarters

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for establishing and operating a food service contract primarily for the J. Edgar Hoover (JEH) FBI Headquarters Building in Washington, DC, and the National Capital Region (NCR).

• The contract covers the operation of a large cafeteria (33,872 sq ft) including a food preparation/storage area, dining area with seating for approximately 480, an embedded Dunkin Donuts Cafe, and a standalone Starbucks Cafe (2,914 sq ft) with seating for approximately 56.

• The service model is "cafeteria style" where patrons select food from counters.

• The Contractor will operate the incumbent food services and enter into licensing agreements with franchised businesses (Starbucks, Dunkin Donuts, and any others proposed).

• The contract is a no-cost, sales-based contract where the Contractor generates revenue through food sales. The FBI reserves the right to incorporate a post-award incentive (award-fee plan).

• Hours of Operation:

  • Starbucks: 6:00 AM - 4:00 PM
  • Dunkin: 6:00 AM - 4:00 PM
  • Cafeteria: 7:00 AM - 2:00 PM

• Customer Service: Courteous, qualified, well-trained employees providing prompt and efficient service. Timely service during peak hours (7:30-9:00 AM and 11:30 AM - 1:00 PM) is required.

• Sanitation and Food Safety: Maintain clean, orderly, and sanitary conditions meeting or exceeding industry standards and the FDA Food Code. Compliance with applicable health, sanitary, and environmental regulations is mandatory.

• Menu Planning: Provide a variety of high-quality, freshly prepared foods, involving a registered dietitian/nutritionist. Reference USDA guidelines. Offer healthy and sustainable choices, including options for special dietary needs. Provide weekly menus electronically.

• Reporting: Provide monthly financial reports, weekly staffing status, accident reports, and other reports as requested.

• Place of Performance: JEH Building, Washington, DC. The Government may adjust the location within the NCR.

• Period of Performance: Base period begins August 14, 2026, for twelve months, with four (4) one-year option periods.

• Randolph-Sheppard Act: Priority must be afforded to blind vendors licensed by the DC Rehabilitation Services Administration.

• Security: All personnel require background investigations for unescorted access. Specific procedures for deliveries and visitor access must be followed.

• Government Furnished Equipment: A list of equipment provided by the Government is included. The Contractor is responsible for maintenance and replacement of non-Government furnished equipment.

• Bio-Preferred Requirements: Compliance with regulations for bio-based products is required.

• Catering: Offer catering services for special events as requested, with payment collected from Government POCs.

• Trash/Recycling/Grease Removal: Government provides trash/recycling removal; Contractor is responsible for grease removal.

• Modifications: Any requests to modify hours or days of service must be submitted in writing for CO/COR approval.

• Liability: Contractor is responsible for damage due to negligence. Government is not responsible for Contractor's stored supplies or equipment.

Solicitation / RFP / RFQ

This Request for Proposal (RFP) solicits proposals from qualified commercial food service providers to operate and manage cafeteria services at the J. Edgar Hoover (JEH) Headquarters Building in Washington, D.C., with potential for additional future locations within the National Capital Region (NCR). The objective is to ensure FBI law enforcement officers and personnel have access to nutritious, reliable food options to support their 24/7/365 national security and law enforcement mission.

• Operate and manage cafeteria services, including food preparation and sales.

• Manage existing embedded franchises (Dunkin Donuts, Starbucks) and potentially others.

• Provide services for approximately 4,000 occupants (Government employees and supporting contractors).

• Maintain clean and sanitary food preparation and servicing areas according to FDA Food Code and local regulations.

• Offer innovative menu selections, including healthy and pre-packaged options.

• Provide services during specified hours: Starbucks (6 AM - 4 PM), Dunkin Donuts (6 AM - 4 PM), Cafeteria (7 AM - 2 PM), weekdays only, excluding Federal Holidays.

• Contract Type: Hybrid contract consisting of Firm Fixed Price (FFP) with an award-fee, and a cost-type element for minor equipment repair/replacement (not to exceed $30,000 annually).

• Period of Performance: Base Period (8/13/2026 - 8/12/2027) with four one-year option periods.

• Estimated Value: This is a no-cost contract; payment will be derived solely from revenue generated through food service sales.

• Proposal Submission Deadline: June 8, 2026, 12:00 p.m. (EST).

• Evaluation Factors (in order of importance): Technical Approach, Management Approach, Past Performance, Transition Plan, and Menu Pricing.

• Award Basis: Tradeoff competitive source selection, awarding to the responsible Offeror whose proposal provides the best overall value.

• This procurement is being issued on a full and open competitive basis.

• Key attachments include: Performance Work Statement (PWS), SF-1449, Menu Pricing Template, Wage Determination, and Customer Satisfaction Questionnaire.

• Offerors must submit proposals in five separate volumes as specified in the RFP.

• Communications and questions prior to award must be directed in writing via email to the Contracting Officer (McKenzie Bucher) and Contract Specialist (Tom Teets).

Form / Attachment / Pricing Sheet

This document is Standard Form 1449, "SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES." It is used to solicit offers and establish contracts for commercial items. Offerors are required to complete specific blocks on this form, including blocks 12, 17, 23, 24, and 30.

• Solicitation Number: 15F06726R0000188
• Offer Due Date/Local Time: Not specified on this page, but indicated as Block 8.
• NAICS Code: 722310 (Food Services and Drinking Places)
• Size Standard: Not specified on this page.
• Item Number 0001: "Food Services - $0.00 (No Cost)" with PSC S203.
• Contract Clauses: The document references FAR clauses 52.212-1, 52.212-3, and 52.212-4, which are incorporated by reference and may be attached or accessed electronically.

This form is the primary document for submitting a proposal or quote. Bidders must carefully review the solicitation number, offer due date, NAICS code, and any specific instructions for completing the form. The "Food Services - $0.00 (No Cost)" entry for Item Number 0001 indicates a potential service requirement that may not have a direct cost associated with it in this solicitation document, but further details would be found in the "Schedule of Supplies/Services" or "Continuation Sheet(s)." Bidders must ensure they complete all required blocks accurately to be considered responsive.

Form / Attachment / Pricing Sheet

This document is an Excel spreadsheet containing a sample menu and pricing template for cafeteria and food services. Bidders are required to use this template to provide their pricing for various food items.

• Instructions Sheet: Provides guidance on how to complete the pricing sheet, emphasizing adherence to RFP Section L.4.6 VOLUME IV - Price (Factor 4).
• Sample Menu Items Sheet: Lists specific food items with serving sizes. Bidders must populate the 'Price Per Item' column (Column D) for each listed item and may use the 'Vendor Comments' column (Column E) for additional relevant information. Bidders must not add or delete rows or columns.
• Vendor Information: Bidders must enter their name and contact information in cell B2 of the 'Instructions' sheet.

This attachment is critical for bidders to understand the expected pricing structure and to submit their price proposals accurately. It details the specific food items and serving sizes for which pricing is required, directly impacting the financial proposal and evaluation.

Form / Attachment / Pricing Sheet

This document is a Wage Determination issued by the U.S. Department of Labor, Wage and Hour Division, under the Service Contract Act. It establishes the minimum wage rates and fringe benefits required for various occupations performing work on federal contracts within specific geographic areas.

• Geographic Area: District of Columbia Statewide, and specific counties/cities in Maryland and Virginia.
• Occupational Listing: Provides a comprehensive list of job titles (e.g., Accounting Clerk, Automotive Worker, Nurse, Electrician, Computer Operator) with corresponding minimum hourly wage rates.
• Fringe Benefits: Indicates that fringe benefits are required and follow the occupational listing. Specific details on Health & Welfare benefits are provided at the end of the document.
• Executive Orders: Notes the applicability of Executive Order 13706 (Paid Sick Leave) and Executive Order 13658 (Minimum Wage) for covered contracts.
• Conformance Process: Outlines the procedure for contractors to request wage rates for occupations not listed in the determination.

This document is critical for bidders to understand the minimum labor costs associated with performing the contract. Bidders must ensure their proposed wages and benefits meet or exceed these requirements. Failure to comply can lead to penalties. The wage rates listed will directly impact the cost proposal and overall competitiveness of bids.

Form / Attachment / Pricing Sheet

This document is a Customer Satisfaction Questionnaire for Cafeteria Services. It is designed to gather feedback from the customer organization regarding the performance of a potential FBI contractor providing cafeteria services. This information is solicited to support the FBI's evaluation of a potential contractor's past performance history.

• Offeror Information: Fields for the Offeror's name, contract title and number, contact person, company, and contract size/scope.
• Customer Feedback Section: A Pass/Fail rating system for various aspects of cafeteria services, including:
  • Equipment provision and maintenance
  • Licenses, permits, and Quality Assurance Plan adherence
  • Adherence to set operation hours
  • Quality of on-site support personnel
  • Menu variety, healthfulness, and pricing
  • Cleanliness and sanitation of food areas
  • Transition plan adherence
• Open-ended Questions: Prompts for describing satisfaction with specific aspects, operational availability, and recommendation for future services.

Potential bidders should use this questionnaire to understand the specific performance criteria and customer satisfaction metrics that the FBI will use to evaluate their past performance. It highlights key areas of focus for cafeteria service contracts, including operational efficiency, service quality, menu offerings, and customer interaction. Bidders can use this to prepare their own past performance references or to understand the expectations for future service delivery.

Solicitation / RFP / RFQ

This is a presolicitation notice for Food Services within the FBI J. Edgar Hoover (JEH) Building located at 935 Pennsylvania Ave., NW, Washington, DC. The FBI intends to issue a forthcoming solicitation for these services. This notice serves as an advance announcement and is not a request for proposals, quotations, or bids. The government reserves the right to modify the place of performance within the National Capital Region.

The anticipated contract is a no-cost contract. The contractor will be eligible for an award incentive fee based on performance in the following areas:

• Food quality and safety
• Menu variety, nutrition, and availability
• Customer service and engagement
• Operational reliability and compliance
• Facility stewardship and maintenance
• Collaboration, transparency, and responsiveness

The primary food service area is approximately 33,872 square feet on the 8th floor, including food preparation, storage, serving space, and a dining area with seating for approximately 480 patrons. The service is configured as "cafeteria style." Minimum operating hours are Monday through Friday, excluding Federal Holidays. The contractor must assume operation of the existing food services area and enter into licensing agreements with franchised businesses (Dunkin Donuts, Starbucks) located within the JEH building.

• Period of Performance: Estimated start date is July 13, 2026. Includes a 30-day vendor transition period, a one-year base period, followed by four one-year option periods.

• Method of Solicitation: Request for Proposal (RFP).

• Estimated Release Date: April 2026.

• Estimated Response Due Date: June 2026.

• Distribution: Solicitation and amendments will be available electronically through SAM.gov.

• The Randolph-Sheppard Act applies. Priority must be afforded to blind vendors licensed by the DC Rehabilitation Services Administration.

• Interested vendors should monitor SAM.gov for the release of the solicitation and updates.

• The government will not respond to questions until the official solicitation is posted.

• This notice does not commit the government to award a contract.