Food Services FBI Headquarters

Solicitation / RFP / RFQ

This Request for Proposal (RFP) seeks qualified food service providers to operate and manage cafeteria services at the J. Edgar Hoover (JEH) Headquarters Building in Washington, D.C., with potential for future locations in the National Capital Region (NCR). The objective is to ensure FBI law enforcement officers and personnel have access to nutritious, reliable food options to support their 24/7/365 mission.

• Operate and manage cafeteria services, including food preparation, storage, and serving.

• Manage an embedded Dunkin Donuts franchise and a standalone Starbucks franchise.

• Provide "cafeteria style" service, where patrons carry their food to tables.

• Maintain operations Monday through Friday, excluding Federal Holidays.

• Adhere to commercial industry standards and assume operation of incumbent food services.

• Enter into licensing agreements with franchised businesses.

• Maintain clean and sanitary food preparation and servicing areas per FDA Food Code and local regulations.

• Offer innovative menu selections, including healthy options and prepackaged items for non-operational hours.

• Contract Type: Hybrid contract with a Firm Fixed Price (FFP) component and an award-fee, plus a cost-type element for minor equipment repair/maintenance (not to exceed $30,000 annually).

• Period of Performance: Base Period (8/13/2026 - 8/12/2027) with four (4) Option Periods extending to 8/12/2031.

• Estimated Value: This is a no-cost contract; payment will be derived solely from revenue generated through food service sales.

• Place of Performance: JEH FBI Headquarters, Washington, DC. The Government may add other NCR locations.

• Proposals Due: June 8, 2026, by 12:00 p.m. (EST).

• Evaluation Factors (in order of importance): Technical Approach, Management Plan, Past Performance, Transition Plan, and Menu Pricing. Non-price factors are significantly more important than price.

• Award Basis: Tradeoff competitive source selection, awarding to the responsible Offeror whose proposal provides the best overall value.

• This procurement is being issued on a full and open competitive basis.

• Key Attachments: Performance Work Statement (PWS), SF-1449, Menu Pricing Template, Wage Determination, Customer Satisfaction Questionnaire.

• Points of Contact: Ms. McKenzie Bucher (Contracting Officer) and Mr. Tom Teets (Contract Specialist).

Questions & Answers / Clarifications

This document contains questions submitted by potential offerors and the Government's responses regarding the JEH Cafeteria and Food Services (2026) opportunity. It clarifies various aspects of the Performance Work Statement (PWS) and the overall solicitation.

• Revenue Data: Historical cafeteria and catering revenue data will not be shared as it is company-sensitive. Transaction data by location is available in Section 3.0 of the PWS.
• Franchise Licenses & Equipment: The government owns equipment for Starbucks and Dunkin' operations, except for the Starbucks POS. The new vendor must enter into new franchise agreements independently.
• IT & Security: All IT equipment must be approved by the FBI security division. No wireless devices (Wi-Fi, Bluetooth) are permitted for POS systems; all must be hardwired. Access to DEMARC locations and IT closets requires an escort.
• Staffing & Security Clearances: Employees should be able to transfer their existing FBI-sponsored clearances. A 1:5 escort ratio is required for unescorted personnel.
• Collective Bargaining Agreement (CBA): The CBA will be provided as a separate attachment within the solicitation package.
• Place of Performance: At this time, the JEH/Headquarters building is the only place-of-performance. However, the Government reserves the right to adjust the place-of-performance within the National Capital Region (NCR) during the contract period.
• Capital Improvements: Equipment is replaced on an as-needed basis; no specific capital improvements are anticipated.

Several questions led to clarifications on PWS details, IT requirements, and security protocols. The CBA will be provided as an attachment. Answers to questions will be provided by May 26th, 2026.

Other / Unclassified

This document is a Collective Bargaining Agreement (CBA) between SDH Services East, LLC (Sodexo Government Services) and UNITE HERE Local 23, AFL-CIO. It outlines the terms and conditions of employment for food service employees at the Federal Bureau of Investigation (F.B.I.) headquarters in Washington, DC.

The agreement covers a wide range of topics including:

• Scope of Agreement and Definitions: Defines the bargaining unit and terms like "employee," "full-time," and "part-time."
• Wages and Classifications: Details pay rates and job classifications, with provisions for new classifications and adjustments.
• Hours of Work and Overtime: Specifies the workweek, daily/weekly hours, and overtime pay.
• Holidays and Vacation: Lists recognized holidays and outlines vacation accrual and scheduling.
• Insurance and Benefits: Covers medical, dental, vision, short-term disability, and life/AD&D insurance, as well as pension and 401(k) plans.
• Leaves of Absence: Details provisions for sick leave, medical leave, family leave, union leave, military leave, and personal leave.
• Union Relations: Addresses union membership, dues, activity, and the role of union stewards.
• Discharge and Discipline: Outlines procedures for disciplinary actions and grievances.
• Other Provisions: Includes articles on meals and uniforms, safety, labor-management committees, and management rights.

This document is a Collective Bargaining Agreement that establishes the employment terms for the food service staff at the F.B.I. location. While not a solicitation, it provides critical information about labor costs, employee benefits, and working conditions that would be relevant to any bidder proposing to provide food services at this facility. Understanding these terms is essential for accurately costing a bid and assessing operational feasibility. The agreement is effective from May 16, 2019, through May 15, 2023.

Form / Attachment / Pricing Sheet

This document is a Planned Maintenance Service Report detailing the service performed on various kitchen equipment at FBI HQ.

• Service Performed: 153299
• Location: FBI HQ, 935 Penn Ave, Washington, DC, 20535-0001
• Service Description: Autogenerated request creation from Contract PM.
• Equipment Serviced: Includes Blast Chiller, Cooker Rethermalizer, Dishmachine Pot & Pan, Mixer Floor/Counter, Oven Convection, Oven Conveyor, Freezer Walk-In, Ice Machine, Fryer Standard, Kettle Steam, Range Induction, Range Open Top/Saute, and Steamer Pressure.
• Risks Addressed: Food Safety, Food Quality, Equipment Life, Energy Efficiency, and Employee Safety.
• Equipment Serviced Details: For each piece of equipment, the report lists the manufacturer, model, serial number, SCES Asset Tag, location, steps completed by the technician, and any issues resolved during the PM. It also notes recommended corrective actions and whether they were approved or declined.

This report provides a detailed record of maintenance performed on specific kitchen equipment. It can help bidders understand the types of equipment maintained, the frequency of service, and any recurring issues or maintenance needs. This information may be relevant for companies offering maintenance, repair, or replacement services for similar equipment.

Solicitation / RFP / RFQ

This Request for Proposal (RFP) from the Federal Bureau of Investigation (FBI) seeks qualified food service providers to operate and manage cafeteria services at the J. Edgar Hoover (JEH) Building in Washington, D.C., with potential for expansion to other locations within the National Capital Region (NCR). The objective is to ensure FBI law enforcement and personnel have access to nutritious and reliable food options, supporting their 24/7 national security mission and overall wellness.

• Operate and manage cafeteria services, including food preparation and sales.

• Manage existing food service facilities, including a large cafeteria, an embedded Dunkin Donuts franchise, and a standalone Starbucks franchise.

• Provide services for approximately 4,000 occupants (Government employees and supporting contractors).

• Maintain clean and sanitary food preparation and servicing areas according to FDA Food Code and local regulations.

• Offer innovative menu selections, including fresh, healthful, and pre-packaged options.

• Manage franchise agreements and staff training.

• Repair or replacement of associated kitchen equipment (cost-type element).

• Contract Type: Hybrid contract: Firm Fixed Price (FFP) with an award-fee component, and a cost-type element for minor equipment repair/replacement (not to exceed $30,000 annually).

• Payment: No direct payment from the Government; payment derived solely from revenue generated through food service sales (no-cost contract).

• Period of Performance: Base Period: 8/13/2026 - 8/12/2027, with four one-year option periods through 8/12/2031.

• RFP Number: 15F06726R0000188

• Issue Date: April 30th, 2026

• Response Due Date/Time: June 8, 2026, 12:00 p.m. (EST)

• Proposal Organization: Five separate volumes (Technical Approach, Management Plan, Past Performance, Transition Plan, Menu Pricing).

• Evaluation Factors (in order of importance): Technical Approach, Management Plan, Past Performance, Transition Plan, Menu Pricing. Non-price factors combined are significantly more important than price.

• Award Basis: Tradeoff competitive source selection, awarding to the responsible Offeror whose proposal provides the best overall value.

• Set-aside: This procurement is being issued on a full and open competitive basis.

• NAICS Code: 722310 - Food Service Contractors

• Point of Contacts: Ms. McKenzie Bucher (Contracting Officer) and Mr. Tom Teets (Contract Specialist).

• Attachments: Performance Work Statement (PWS), SF-1449, Menu Pricing Template, Wage Determination, Customer Satisfaction Questionnaire.

• The Government reserves the right to add other food service locations within the NCR during the period of performance.

Questions & Answers / Clarifications

This document contains questions and answers related to the "JEH Cafeteria and Food Services (2026)" opportunity, providing clarifications for potential bidders.

• Troubleshooting & Repairs: A qualified Allen-Bradley integrator will be permitted to perform normal troubleshooting, repairs, and program changes without needing to involve the original system integrator, provided they are given the PLC and HMI program files and passwords.

This Q&A clarifies a specific aspect of the SOW, confirming the scope of work for system maintenance and repair. No changes to solicitation requirements, due dates, or submission rules are indicated by this Q&A entry.

Questions & Answers / Clarifications

This document contains questions and answers related to the JEH Cafeteria and Food Services (2026) opportunity.

• Troubleshooting and Repairs: A qualified Allen-Bradley integrator is permitted to perform normal troubleshooting, repairs, and program changes without involving the original system integrator, provided they are given the PLC and HMI program files and passwords.

This clarification confirms the flexibility for third-party integrators to perform maintenance, which may be relevant for bidders assessing their approach to system support and potential subcontractors.

Form / Attachment / Pricing Sheet

This document, "Attachment C - Menu Pricing JEH Cafeteria and Food Services Rev1.xlsx", is a pricing sheet template for vendors to provide menu item pricing. It requires vendors to input their pricing for a comprehensive list of food and beverage items, as well as meal components.

• Vendor Information: Vendors must populate cell B2 with their name and contact information (email, phone number).
• Menu Items: A list of 76 sample menu items is provided, including beverages, breakfast items, sandwiches, entrees, sides, desserts, and condiments.
• Pricing Columns: Vendors must provide the "Price Per Item" for each listed food item. For items priced "per oz" (e.g., Sausage Gravy, Bacon, Entrée Bar, Salad Bar), vendors must specify the price per ounce.
• Vendor Comments: A column is provided for vendors to add any necessary comments for evaluation, or to notate if a specific food item is not offered.
• Instructions: Vendors must adhere to instructions within this document, as well as RFP Section 5 and Attachment A Section 4.4.
• Restrictions: Vendors must not change or modify columns A, B, or C, nor add or delete rows or columns.

This pricing sheet is critical for bidders to complete their proposals. It outlines the specific items for which pricing is required and provides the format for submission. Accurate and competitive pricing in this document will be a key factor in the evaluation of proposals for the JEH Cafeteria and Food Services opportunity.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for establishing and operating a food service contract primarily for the J. Edgar Hoover (JEH) FBI Headquarters Building in Washington, DC, and the National Capital Region (NCR).

• The contract covers the operation of a large cafeteria (33,872 sq ft) including a food preparation/storage area, dining area with seating for approximately 480, an embedded Dunkin Donuts Cafe, and a standalone Starbucks Cafe (2,914 sq ft) with seating for approximately 56.

• The service model is "cafeteria style" where patrons select food from counters.

• The Contractor will operate the incumbent food services and enter into licensing agreements with franchised businesses (Starbucks, Dunkin Donuts, and any others proposed).

• The contract is a no-cost, sales-based contract where the Contractor generates revenue through food sales. The FBI reserves the right to incorporate a post-award incentive (award-fee plan).

• Hours of Operation:

  • Starbucks: 6:00 AM - 4:00 PM
  • Dunkin: 6:00 AM - 4:00 PM
  • Cafeteria: 7:00 AM - 2:00 PM

• Customer Service: Courteous, qualified, well-trained employees providing prompt and efficient service. Timely service during peak hours (7:30-9:00 AM and 11:30 AM - 1:00 PM) is required.

• Sanitation and Food Safety: Maintain clean, orderly, and sanitary conditions meeting or exceeding industry standards and the FDA Food Code. Compliance with applicable health, sanitary, and environmental regulations is mandatory.

• Menu Planning: Provide a variety of high-quality, freshly prepared foods, involving a registered dietitian/nutritionist. Reference USDA guidelines. Offer healthy and sustainable choices, including options for special dietary needs. Provide weekly menus electronically.

• Reporting: Provide monthly financial reports, weekly staffing status, accident reports, and other reports as requested.

• Place of Performance: JEH Building, Washington, DC. The Government may adjust the location within the NCR.

• Period of Performance: Base period begins August 14, 2026, for twelve months, with four (4) one-year option periods.

• Randolph-Sheppard Act: Priority must be afforded to blind vendors licensed by the DC Rehabilitation Services Administration.

• Security: All personnel require background investigations for unescorted access. Specific procedures for deliveries and visitor access must be followed.

• Government Furnished Equipment: A list of equipment provided by the Government is included. The Contractor is responsible for maintenance and replacement of non-Government furnished equipment.

• Bio-Preferred Requirements: Compliance with regulations for bio-based products is required.

• Catering: Offer catering services for special events as requested, with payment collected from Government POCs.

• Trash/Recycling/Grease Removal: Government provides trash/recycling removal; Contractor is responsible for grease removal.

• Modifications: Any requests to modify hours or days of service must be submitted in writing for CO/COR approval.

• Liability: Contractor is responsible for damage due to negligence. Government is not responsible for Contractor's stored supplies or equipment.

Solicitation / RFP / RFQ

This Request for Proposal (RFP) solicits proposals from qualified commercial food service providers to operate and manage cafeteria services at the J. Edgar Hoover (JEH) Headquarters Building in Washington, D.C., with potential for additional future locations within the National Capital Region (NCR). The objective is to ensure FBI law enforcement officers and personnel have access to nutritious, reliable food options to support their 24/7/365 national security and law enforcement mission.

• Operate and manage cafeteria services, including food preparation and sales.

• Manage existing embedded franchises (Dunkin Donuts, Starbucks) and potentially others.

• Provide services for approximately 4,000 occupants (Government employees and supporting contractors).

• Maintain clean and sanitary food preparation and servicing areas according to FDA Food Code and local regulations.

• Offer innovative menu selections, including healthy and pre-packaged options.

• Provide services during specified hours: Starbucks (6 AM - 4 PM), Dunkin Donuts (6 AM - 4 PM), Cafeteria (7 AM - 2 PM), weekdays only, excluding Federal Holidays.

• Contract Type: Hybrid contract consisting of Firm Fixed Price (FFP) with an award-fee, and a cost-type element for minor equipment repair/replacement (not to exceed $30,000 annually).

• Period of Performance: Base Period (8/13/2026 - 8/12/2027) with four one-year option periods.

• Estimated Value: This is a no-cost contract; payment will be derived solely from revenue generated through food service sales.

• Proposal Submission Deadline: June 8, 2026, 12:00 p.m. (EST).

• Evaluation Factors (in order of importance): Technical Approach, Management Approach, Past Performance, Transition Plan, and Menu Pricing.

• Award Basis: Tradeoff competitive source selection, awarding to the responsible Offeror whose proposal provides the best overall value.

• This procurement is being issued on a full and open competitive basis.

• Key attachments include: Performance Work Statement (PWS), SF-1449, Menu Pricing Template, Wage Determination, and Customer Satisfaction Questionnaire.

• Offerors must submit proposals in five separate volumes as specified in the RFP.

• Communications and questions prior to award must be directed in writing via email to the Contracting Officer (McKenzie Bucher) and Contract Specialist (Tom Teets).

Form / Attachment / Pricing Sheet

This document is a Wage Determination issued by the U.S. Department of Labor, Wage and Hour Division, under the Service Contract Act. It establishes the minimum wage rates and fringe benefits required for various occupations performing work on federal contracts within specific geographic areas.

• Geographic Area: District of Columbia Statewide, and specific counties/cities in Maryland and Virginia.
• Occupational Listing: Provides a comprehensive list of job titles (e.g., Accounting Clerk, Automotive Worker, Nurse, Electrician, Computer Operator) with corresponding minimum hourly wage rates.
• Fringe Benefits: Indicates that fringe benefits are required and follow the occupational listing. Specific details on Health & Welfare benefits are provided at the end of the document.
• Executive Orders: Notes the applicability of Executive Order 13706 (Paid Sick Leave) and Executive Order 13658 (Minimum Wage) for covered contracts.
• Conformance Process: Outlines the procedure for contractors to request wage rates for occupations not listed in the determination.

This document is critical for bidders to understand the minimum labor costs associated with performing the contract. Bidders must ensure their proposed wages and benefits meet or exceed these requirements. Failure to comply can lead to penalties. The wage rates listed will directly impact the cost proposal and overall competitiveness of bids.

Form / Attachment / Pricing Sheet

This document is an Excel spreadsheet containing a sample menu and pricing template for cafeteria and food services. Bidders are required to use this template to provide their pricing for various food items.

• Instructions Sheet: Provides guidance on how to complete the pricing sheet, emphasizing adherence to RFP Section L.4.6 VOLUME IV - Price (Factor 4).
• Sample Menu Items Sheet: Lists specific food items with serving sizes. Bidders must populate the 'Price Per Item' column (Column D) for each listed item and may use the 'Vendor Comments' column (Column E) for additional relevant information. Bidders must not add or delete rows or columns.
• Vendor Information: Bidders must enter their name and contact information in cell B2 of the 'Instructions' sheet.

This attachment is critical for bidders to understand the expected pricing structure and to submit their price proposals accurately. It details the specific food items and serving sizes for which pricing is required, directly impacting the financial proposal and evaluation.

Form / Attachment / Pricing Sheet

This document is a Customer Satisfaction Questionnaire for Cafeteria Services. It is designed to gather feedback from the customer organization regarding the performance of a potential FBI contractor providing cafeteria services. This information is solicited to support the FBI's evaluation of a potential contractor's past performance history.

• Offeror Information: Fields for the Offeror's name, contract title and number, contact person, company, and contract size/scope.
• Customer Feedback Section: A Pass/Fail rating system for various aspects of cafeteria services, including:
  • Equipment provision and maintenance
  • Licenses, permits, and Quality Assurance Plan adherence
  • Adherence to set operation hours
  • Quality of on-site support personnel
  • Menu variety, healthfulness, and pricing
  • Cleanliness and sanitation of food areas
  • Transition plan adherence
• Open-ended Questions: Prompts for describing satisfaction with specific aspects, operational availability, and recommendation for future services.

Potential bidders should use this questionnaire to understand the specific performance criteria and customer satisfaction metrics that the FBI will use to evaluate their past performance. It highlights key areas of focus for cafeteria service contracts, including operational efficiency, service quality, menu offerings, and customer interaction. Bidders can use this to prepare their own past performance references or to understand the expectations for future service delivery.

Form / Attachment / Pricing Sheet

This document is Standard Form 1449, "SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES." It is used to solicit offers and establish contracts for commercial items. Offerors are required to complete specific blocks on this form, including blocks 12, 17, 23, 24, and 30.

• Solicitation Number: 15F06726R0000188
• Offer Due Date/Local Time: Not specified on this page, but indicated as Block 8.
• NAICS Code: 722310 (Food Services and Drinking Places)
• Size Standard: Not specified on this page.
• Item Number 0001: "Food Services - $0.00 (No Cost)" with PSC S203.
• Contract Clauses: The document references FAR clauses 52.212-1, 52.212-3, and 52.212-4, which are incorporated by reference and may be attached or accessed electronically.

This form is the primary document for submitting a proposal or quote. Bidders must carefully review the solicitation number, offer due date, NAICS code, and any specific instructions for completing the form. The "Food Services - $0.00 (No Cost)" entry for Item Number 0001 indicates a potential service requirement that may not have a direct cost associated with it in this solicitation document, but further details would be found in the "Schedule of Supplies/Services" or "Continuation Sheet(s)." Bidders must ensure they complete all required blocks accurately to be considered responsive.

Solicitation / RFP / RFQ

This is a presolicitation notice for Food Services within the FBI J. Edgar Hoover (JEH) Building located at 935 Pennsylvania Ave., NW, Washington, DC. The FBI intends to issue a forthcoming solicitation for these services. This notice serves as an advance announcement and is not a request for proposals, quotations, or bids. The government reserves the right to modify the place of performance within the National Capital Region.

The anticipated contract is a no-cost contract. The contractor will be eligible for an award incentive fee based on performance in the following areas:

• Food quality and safety
• Menu variety, nutrition, and availability
• Customer service and engagement
• Operational reliability and compliance
• Facility stewardship and maintenance
• Collaboration, transparency, and responsiveness

The primary food service area is approximately 33,872 square feet on the 8th floor, including food preparation, storage, serving space, and a dining area with seating for approximately 480 patrons. The service is configured as "cafeteria style." Minimum operating hours are Monday through Friday, excluding Federal Holidays. The contractor must assume operation of the existing food services area and enter into licensing agreements with franchised businesses (Dunkin Donuts, Starbucks) located within the JEH building.

• Period of Performance: Estimated start date is July 13, 2026. Includes a 30-day vendor transition period, a one-year base period, followed by four one-year option periods.

• Method of Solicitation: Request for Proposal (RFP).

• Estimated Release Date: April 2026.

• Estimated Response Due Date: June 2026.

• Distribution: Solicitation and amendments will be available electronically through SAM.gov.

• The Randolph-Sheppard Act applies. Priority must be afforded to blind vendors licensed by the DC Rehabilitation Services Administration.

• Interested vendors should monitor SAM.gov for the release of the solicitation and updates.

• The government will not respond to questions until the official solicitation is posted.

• This notice does not commit the government to award a contract.