Fort Hood Alarm Monitoring Services

Form / Attachment / Pricing Sheet

This document is a DD Form 254 (BACK), dated December 1999, related to Installation Contracting Command for Contract Number W91151-16-C-0040. It details security requirements and guidance for the contract.

• General Identification of Procurement: The IDS system has experienced a communication failure, requiring system monitor personnel to provide support for reporting and documenting, including in classified/secure areas. This is a Base plus 4-year contract.
• Access Requirements: Specifies access to SCI, JWICS, Non-SCI Intelligence Materials, and SIPRNet are NOT authorized or required. It also details access to classified and/or sensitive but unclassified military facility design information, which if exploited, could result in exploitation, neutralization, or loss of facility use.
• Performance of Contract: OPSEC considerations will be driven by approved Essential Elements of Friendly Information (EEFI) at the supported installation. On-site contractor visit group personnel must conform with OPSEC guidance.
• Security Guidance: Outlines requirements for US Government owned and supplied facilities, with the primary office location at building 23020, Fort Hood, Texas. It details facility clearance requirements as described in NISPOM Chapter 2. It also specifies that while the contract may not require "SAFEGUARDING" at the contractor's cleared facility, on-site "Visit Group" personnel may be required to provide safeguarding of classified information/materials at supported/remote locations.
• Subcontractor Security: Corporate/company Facility Security Officers are responsible for promulgating security guidelines to subcontractors and providing copies of DD254s to the USAG Hood Industrial Security Program Manager.
• Visit Authorization Requests (VARs): The Contractor's Facility Security Officer must provide USAG Hood Industrial Security Program Manager with a VAR for all personnel performing services under this contract. VARs must include SSN, date of clearance, investigation type, and investigation date. Specific instructions for VAR submission and content are provided.
• Personnel Security: Details requirements for personnel security actions, clearances, interim clearances, and debriefing procedures. It clarifies that the contractor is not authorized to clear ALL company/corporate personnel and that personnel requiring Personnel Security Clearance (PCL) will be limited to those employees/managers associated with Alarm Monitoring tasks.
• Classified Files: Government furnished classified and unclassified files must be maintained and retired according to AR 25-400-2 and AR 380-5. Copies of classified information cannot be provided to unauthorized parties.
• IT Security: Personnel using contractor-supplied or government-furnished computers accessing NIPRNet must have passed a reliability investigation (Trustworthy NAC/TNAC) or possess a favorable investigation for a security clearance.
• NATO Access: The US Army Garrison DPTMS Security Manager is responsible for administering NATO Access briefings, which require a FINAL U.S. Government clearance.
• Inspections: The Physical Security Branch and Defense Security Service (DSS) retain authority for physical security inspections and industrial security oversight.

This document is critical for bidders as it outlines the stringent security requirements, clearance levels, access protocols, and handling procedures for classified and sensitive information. Understanding these requirements is essential for determining a company's capability to perform the contract and for accurately estimating the resources needed for security compliance. It specifies locations, personnel responsibilities, and reporting procedures related to security, which directly impacts operational planning and execution.

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial products or services for a Follow-On for Alarm Monitoring Services at Fort Hood, TX. The government is procuring continuous 24/7 alarm monitoring services without interruption of the Fort Hood Intrusion Detection System (IDS).

• Provide qualified personnel and management for alarm monitoring station functions.

• Constant alarm monitoring 24 hours per day, seven days a week, including weekends and holidays.

• Perform alarm resolution procedures, timely reporting of alarms, system errors, faults, and detailed documentation of alarm events.

• Develop and implement a Quality Control Plan (QCP).

• Ensure personnel have active personnel security clearances at the Secret level and undergo background checks.

• Comply with all applicable training requirements (e.g., AT Level I, OPSEC, IA, TARP, iWATCH).

• Contract Type: Firm-Fixed-Price, awarded using the Lowest Price Technically Acceptable (LPTA) method.

• Period of Performance: Base plus four option years. Specific CLINs and timeframes are detailed in Section B.

• Estimated Value: Business Size Standard is $25M.

• Proposal Submission Deadline: July 02, 2026, at 3:30 PM CST.

• Questions Due Date: June 24, 2026, at 3:30 PM CST.

• Evaluation Factors: Cost/Price (LPTA), Technical (Acceptable/Unacceptable), and Past Performance.

• Quotes must be submitted via email to SSG Shemar Mason and Nikki Martinez.

• This acquisition is set-aside for 8(a) small business concerns.

• The government reserves the right to cancel the solicitation.

• The current contract is W91151-21-C-0026.

• NAICS Code: 561621 – Security Systems Services (except Locksmiths).

• PSC Code: S211, Housekeeping- Surveillance.

• Delivery Date: August 01, 2026.

Form / Attachment / Pricing Sheet

This document, "Attachment 3 Alarm Monitoring Government SOP May 2025.pdf", is the Government Standard Operating Procedures (SOP) for the Fort Hood Alarm Monitoring Station, dated May 2025. It outlines the procedures and guidelines for personnel operating the alarm monitoring station.

• Applicability: Defines who the SOP applies to (personnel performing Alarm Monitoring duties at the DES Alarm Monitoring Station).
• General Information: Describes the Intrusion Detection System (IDS) at Fort Hood, managed by the Directorate of Emergency Services (DES), and its components (ICIDS, IDS, ECE, CCTV).
• Restricted Area: Details access restrictions to the Alarm Monitoring Station (Building 23020, Room 112).
• References: Lists relevant Army Regulations and the Contract Performance Work Statement (PWS).
• Contact Numbers: Provides a comprehensive list of contact numbers for various departments and personnel, including the Contracting Officer's Representative (COR), Police Dispatch, DES, and IT support.
• Operational Procedures: Outlines procedures for incoming and outgoing shifts, self-identification, workspace maintenance, breaks, shift event logs, and daily reporting.
• Alarm Handling: Details procedures for service requests (during and outside normal business hours), catastrophic failures, scheduled and suspected power/network outages, and suspected network outages.
• Specific Alarm Types: Explains procedures for various alarm types including SCIF alarms, duress alarms, intrusion alarms (HSS, PIMS), tamper alarms, and others.
• Appendices: Includes definitions of abbreviations, fire/evacuation procedures, an evacuation map, and command emergency entrance procedures.

This document provides critical operational context for any vendor bidding on an opportunity related to alarm monitoring services at Fort Hood. It details the specific procedures, systems, personnel, and protocols that would be in effect. Understanding these SOPs is essential for bidders to accurately assess the scope of work, required technical capabilities, and operational demands of providing alarm monitoring services in this environment.

Form / Attachment / Pricing Sheet

This document, "Attachment 2 Deliverables Schedule," outlines the specific deliverables required under the contract, their frequency, format, and submission requirements. It serves as a schedule for vendors to understand their contractual obligations regarding reporting and documentation.

• Quality Control Plan (QCP) 1.6.1: Submission of proposed changes for review and approval within thirty (30) days of contract award.
• Personnel Security Requirements 1.6.7.4: Personnel must maintain a Secret level clearance in JPAS throughout the contract.
• Contractor Common Access Card (CAC) Eligible Requirements 1.6.7.6.1: Contractor personnel must return CACs within five (5) days of contract completion.
• Badging of Contractor Employees 1.6.12.1: Contractor personnel must return U.S. Government-issued identification to appropriate authorities.
• Anti-Terrorism (AT) Level 1 Training 1.6.19.1: Training must be completed within 30 days of contract start date and for new personnel, with certificates submitted within 10 days of completion.
• OPSEC Level 1 Awareness Training 1.6.19.2 and 1.6.19.7: Training required within 30 days of contract start date and for new personnel.
• Information Assurance (IA) Training 1.6.19.3: Required before access to government information systems and within 30 days of employment.
• Threat Awareness Reporting Program (TARP Training) 1.6.19.5: Training required within 30 days of contract start date and for new personnel, with certificates submitted within 10 days of completion.
• iWATCH Training 1.16.19.6: Training must be completed within 30 days of contract award and for new employees, with results reported to the COR within 30 days.
• Shift Event logs: Uploaded to Government Microsoft Teams no later than 0700 hours each day.

This schedule is critical for bidders to understand the specific reporting, training, and security documentation required throughout the life of the contract. It directly impacts resource allocation, personnel qualifications, and compliance efforts, influencing proposal preparation and overall contract performance.

Form / Attachment / Pricing Sheet

This document is a DD Form 254, Contract Security Classification Specification. It provides security requirements for a contract, including facility clearance levels, safeguarding of classified information, and access to classified information. It is used to communicate security requirements between government agencies and contractors.

• Facility Clearance (FCL): Specifies the required level of facility security clearance (Secret in this case).
• Safeguarding: Details the level of safeguarding required for classified information/material at the contractor facility (None in this case).
• Contract Information: Includes Prime Contract Number (W91151-21-c-0026), Solicitation Number (W91151-21-Q-0022), and revision details.
• Contractor Information: Identifies the contractor (Addon Services, LLC) and their cognizant security office.
• Performance Location: Indicates actual performance will be at Fort Hood, Texas.
• Procurement Description: Describes the procurement as contractor providing alarm monitoring personnel for the installation-wide Intrusion Detection System (IDS) for the U.S. Army Garrison's Office of the Directorate of Emergency Services (DES). This includes monitoring General Officer offices/residences, SCIFs, AA&E storage, and retail facilities. Personnel will alert and initiate Military Police responses and provide reporting for sensors in classified/secure areas. The requirement is a Base plus 4 year contract.
• Access to Classified Information: Outlines the types of classified information the contractor will have access to, including Sensitive Compartmented Information (SCI) and Controlled Unclassified Information (CUI).
• Security Guidance: Provides specific security guidance related to military facility design information, vulnerabilities, and Force Protection significance.
• Additional Security Requirements: Mentions adherence to AR 190-13, AR 190-51, AR 25-2, and applicable IMCOM, FORSCOM, and local regulations.

This document is crucial for bidders to understand the security requirements and classifications associated with the contract. It details the level of security clearance needed, the types of information that will be handled, and the specific security regulations that must be followed. This information is essential for determining a company's capability to perform the contract and for accurately estimating the costs associated with meeting these security obligations.

Other / Unclassified

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This document does not contain substantive information related to the SAM.gov opportunity. It is an administrative message related to PDF rendering and does not provide details on requirements, deliverables, or submission instructions for potential bidders.

Wage Determination

This document is a Wage Determination (WD) issued under the Service Contract Act, specifically Wage Determination No. 2015-5237, Revision No. 30, dated May 11, 2026. It establishes the minimum wage rates and fringe benefits required for various occupations performing contract work in the specified geographic area.

Texas Counties of Bell and Coryell.

• Occupational Listings: Provides a comprehensive list of occupations with corresponding minimum hourly wage rates and applicable footnotes.
• Fringe Benefits: States that fringe benefits required follow the occupational listing. Specific benefits mentioned include:
  • Health & Welfare: $5.55 per hour (up to 40 hours/week) or $222.00 per week.
  • Health & Welfare (EO 13706): $5.09 per hour (up to 40 hours/week) or $203.60 per week, applicable to contracts covered by EO 13706.
  • Vacation: 2 weeks after 1 year, 3 weeks after 10 years, 4 weeks after 20 years of service.
  • Holidays: A minimum of eleven paid holidays per year.
• Executive Orders: Notes applicability of Executive Order 13706 (Paid Sick Leave) and Executive Order 13658 (Minimum Wage).
• Hazardous Pay Differential: An 8% differential for high-hazard positions (ordnance, explosives) and a 4% differential for lower-hazard positions involving these materials.
• Uniform Allowance: Details requirements for providing uniforms and reimbursement for maintenance costs.
• Conformance Process: Outlines the procedure for contractors to request authorization for additional classifications and wage rates not listed in the determination.

This wage determination is critical for bidders to understand the labor costs associated with performing services in the specified counties. It directly impacts the pricing of proposals and ensures compliance with federal labor laws for service contracts.

Form / Attachment / Pricing Sheet

This document, "Technical Exhibit C - Incidental Property.xlsx", lists incidental office property required for the opportunity. Bidders should review this list to understand potential equipment needs or responsibilities associated with the contract.

• IDS Monitoritng Computer Workstation (primary and backup): 2 units
• IDS Monitors (primary and backup): 4 units
• IDS Printers (primary and backup): 2 units
• Fort Cavazos NIPR Workstation: 1 unit
• Fort Cavazos Printer: 1 unit

This exhibit details specific incidental office property. Bidders should consider these items when developing their proposals, potentially factoring in costs for acquisition, maintenance, or integration if these items are not provided by the government.

Form / Attachment / Pricing Sheet

This document, "Technical Exhibit B - Work Order.xlsx", appears to be a work order or a log detailing a specific technical issue and the actions taken or planned. It is intended to document a problem with a security system and the communication regarding its resolution.

• Description Of Problem: Details a recurring issue where the system shows "in access" on the AMS side, even after disarming and re-arming on the arms room side. The log history acknowledges access/security events.
• POC Name and Contact number: PFC Cook (803-200-7809) is identified as a point of contact who wishes to be notified before a technician arrives to ensure he can be onsite.
• Action Taken: Indicates that a GCS tech will be informed of the MDi system issue.

This exhibit provides specific details about a technical problem encountered with a security system. Bidders may find this useful for understanding the operational environment, potential maintenance challenges, and the level of detail required in reporting and communication for similar work orders. It highlights the need for clear communication with points of contact like PFC Cook and the process for escalating technical issues.

Other / Unclassified

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This document does not contain substantive information relevant to a SAM.gov opportunity. It suggests a technical issue with displaying the intended document, which may be a solicitation, SOW, amendment, or other attachment. Bidders should be aware that the intended document content is not accessible through this placeholder.

Solicitation / RFP / RFQ

This solicitation is for "Fort Hood Alarm Monitoring Services" and is a follow-on contract for services at Fort Hood, Texas. The government requires continuous 24/7 alarm monitoring services.

• Provide qualified personnel and management for alarm monitoring station functions.

• Continuous alarm monitoring 24 hours per day, seven days a week, including weekends and holidays.

• Develop and implement a Quality Control Plan (QCP).

• Personnel must meet security requirements, including active secret-level clearance and background checks.

• Personnel must complete various training, including Anti-Terrorism (AT) Level I, OPSEC Awareness, Information Assurance (IA), and Threat Awareness Reporting Program (TARP).

• Provide alarm resolution procedures, timely reporting of alarms, system errors, and faults, with detailed documentation.

• Maintain Shift Event Logs and upload them daily.

• Adhere to Government Standard Operating Procedures (GSOP).

• Respond to alarms within 15 minutes for police or security force response.

• Contract Number: W9115126QA053

• Project Number: FOLLOW ON FOR W91151-21-C-0026

• Period of Performance: The contract begins within 30 calendar days of award and has a period of performance of 1825 calendar days.

• Contract Type: Firm Fixed Price

• NAICS Code: 561621

• Small Business Size Standard: $25 million

• Offers are due by July 02, 2026, at 3:30 PM CST.

• Quotes must be submitted via email to SSG Shemar Mason and Nikki Martinez.

• Email file size limit: 8MB. Page limit: 25 pages.

• Evaluation Factors: Lowest Price Technically Acceptable (LPTA) for Cost/Price, Acceptable/Unacceptable for Technical, and Past Performance.

• Offerors must submit a Technical Capabilities statement, Past Performance documentation, and Pricing Schedule.

• A separate redacted copy of the technical submission is required.

• This requirement is set aside for the 8(a) program. Offerors must ensure their 8(a) status is active in SAM.gov.

• The period for acceptance of offers is 60 calendar days.

• Contact SSG Shemar Mason or Nikki Martinez for questions via email by June 24, 2026.