Foundation Sustainment Support, Software and Integration (FS3i)

Statement of Work (SOW) / Performance Work Statement (PWS)

This Quality Assurance Surveillance Plan (QASP) supports the Foundation Sustainment Support, Software and Integration Services (FS3i) IDIQ Statement of Work (SOW) and the Aeronautical (Aero) Safety of Navigation (SoN) Performance Work Statement (PWS). Its purpose is to outline the procedures, guidelines, and surveillance measures the FS3i Government Program Management Office (GPMO) will use to ensure the contractor meets the required performance standards.

This document details the government's approach to monitoring contractor performance, focusing on outcomes rather than strict compliance with processes. It defines the roles and responsibilities of government personnel (Program Manager, Contracting Officer, Contracting Officer's Representative), surveillance techniques (100% Inspection, Periodic Inspection, Random Sampling, Validation, Customer Feedback), quality assurance documentation requirements, and the analysis of surveillance results. The contractor is responsible for implementing its own Quality Control Plan (QCP) to meet contract standards.

The QASP references Attachment 1, the Performance Requirements Summary, which details specific performance objectives, acceptable performance levels (APLs), and methods of surveillance for various areas including:

• Integration: Configuration Management, Knowledge Management, Services Status/Tracking, Root Cause Analysis, Automation Deployment, Incident Tracking, Discrepancy Report (DR) Investigation, System Performance, and Information Technology Disaster Recovery (ITDR).
• Software Maintenance Services: Detection and correction of priority issues, root cause analysis, and environment restoration.
• Operations Support Services: Software Library Management, Knowledge Management, Automation Deployment, Incident Tracking, DR Investigation, Root Cause Analysis, Services Status/Tracking, System Performance, and ITDR.

Not explicitly detailed in this QASP, but it supports the FS3i IDIQ and Aero SoN PWS.

• Contractor must implement a Quality Control Plan (QCP).
• Government surveillance will be documented using specific monitoring forms.
• Corrective action plans may be required if minimum requirements are not met.
• Combating Trafficking in Persons (CTIP) checklist requirements are included.

Solicitation / RFP / RFQ

This document outlines the instructions, conditions, and notices for bidders responding to a solicitation for "Other Computer Related Services" (NAICS Code 541519). It details the requirements for proposal preparation and submission, emphasizing compliance with all applicable laws, regulations, and solicitation instructions.

Proposals must be clear, concise, and provide sufficient detail to demonstrate understanding of the acquisition scope and government needs. Offerors must not simply rephrase requirements but provide factual, verifiable information. Specific technical and management approaches are required for Operations Support Services, Integration Services, Software Maintenance Services, Common Services (including Cyber Security and AI/ML), and Program Management. A detailed Small Business Participation Plan is mandatory, aiming for a 31% small business goal.

Not explicitly stated in this section, but proposal validity must be at least 240 days.

Proposals are to be submitted electronically via XXX, with a courtesy email to the Contracting Officer. Specific deadlines are TBD. The document details a multi-volume proposal structure (Offer, Technical/Management, Past Performance, Intellectual Property, Security, Price/Cost) with strict page limitations and formatting requirements. Evaluation will be based on criteria outlined in Section M, with specific sub-factors for Technical/Management including Operations Support, Integration, Software Maintenance, Common Services, Program Management, and Small Business participation.

NAICS Code is 541519. Large businesses must submit a Small Business Subcontracting Plan. Small business participation goals are detailed, including specific targets for various socio-economic categories.

Offerors must ensure SAM.gov registration is current. The Contracting Officer is the sole point of contact. All questions must be submitted by a specified deadline. Specific templates and attachments are provided for proposal preparation, covering areas like OCI, Basis of Estimate, Resumes, Small Business Plans, Past Performance, Intellectual Property, Security, and Pricing.